Best Western Plus Dockside Waterfront Inn

This is a very nice hotel, with an awesome location right on the waterfront and walking distance to shopping and the ferry. The rooms are nice, the staff always friendly and helpfull. Great pool and some extra "community" areas where you can sit and chat or play a board game. It's a bit of a walk to the breakfast area, but well worth it. less

We absolutely love our trips to Mackinac. We always stay at this hotel and travel over daily to the island because this hotel is worth it. The staff are always friendly and helpful. The hotel rooms are always clean and well maintained. They have a full breakfast that is hot and delicious with a wide variety to choose from. This is our very favorite place to stay when away from home. less

Between the time I made my reservation and my actual stay, a 5 day period, the Best Western Dockside closed for the season. My reservation was transferred and upgraded to the Hamilton Inn Select. All around experience at the Hamilton Inn Select -- EXCELLENT! less

We stayed several nights, and enjoyed the experience. The hotel is clean and well-maintained; with a comfortable rustic ambiance. Parking is somewhat limited, especially when returning to the property later in the evening. Check-in was efficient and informative. There are stairs (or an elevator), for access to the outside corridors leading to one's room. Our room was a bit dated, but comfortable, with a nice view of the Lake (and a number of ducks). The large breakfast area, on the 3rd floor above the lobby; provided a decent breakfast, with a number of items from which to choose. The front-desk staff were helpful in purchasing our ferry tickets (at a reduced cost), and arranging our trolley tour (which picked us up at the hotel). They also called for the shuttle, which took us to the ferry. All and all; this was a solid option for a pleasant stay, while in the area. less

The appearance of the entry area and lobby are very inviting, clean and spacious. It was as pictured on the web site but they do not light up the breakfast area so it is not as lovely at night as it looks pictured. The staff was efficient and mildly friendly and helpful with my ferry ticket purchase - discounted. Parking was good. The room was on the second floor which was nice as the lake front rooms on first floor are like the lower half of a bi-level. The lake view is wonderful and the sunrise is amazing. It was clean and the housekeeping staff did a good job resupplying each day. It was sufficient space with 2 very small queen beds (if they were queen) which were very comfy and excellent pillows. The bathroom was basic and small. Only problems were the HVAC unit was so loud and the toilet room fan came on with the light so there was no way to afford light without the LOUD fan. Other than the fan noise, the room was very quiet, away from the road and only wave noise if you enjoy that on a windy day. The beach looked very inviting and would be a real plus in season.Think the location is tops and would stay here again. Breakfast was sufficient and the attendant was outstanding. less