Best Western Plus Dockside Waterfront Inn

Great location right next to fishing pier and close walk to restaurants and shopping. The room and beach was clean. Beds weren't that comfortable and could use new mattresses. No breakfast due to Covid. We didn't use the pool. less

The rooms are massive. The beds and sleep quality are great. Only two very minor negatives. The balcony is super small. But at least you can look out a little. The shower and toilet in the bathroom are pretty old. It looks like they’ve updated the rest of the room but the shower could use a facelift. But all in all it is a nice place and located within walking distance of shops and restaurants. We would happily stay here again in the future. less

After reading others reviews, we were a little worried with repeated concerns about cleanliness and needs for updates. We nearly changed our plans because of the reviews, but we are so happy that we didn’t. We booked our room to be close to Mackinac Island so that we were able to get there early for check in the following day. We literally went back and forth tryin to decide if we should cancel the room, and felt sad that it seemed to be our best option in the area, but not a good one. I am so happy to say how opposite it was to our expectations. Our room was cleaned perfectly, from baseboards to the screen door track, it was literally spotless. The view and sound of being directly on the Mackinaw Straits is unexplainable. Very close walking distance to shops and food options. Many reported the rooms being dark, but we didn’t understand where that came from...during the day there was ample sunlight and at night there was more than sufficient lighting options. Another repeated report we read was damp, smelly rooms...so I brought candles and room spray to prepare...neither was necessary, and didn’t even get unpacked...in fact, as you can see in the pictures included, the carpet appeared to be brand new. We were given friendly service and snacks at check in. The rooms are completely updated to my satisfaction (and I am a bit choosy with travel) It was a very pleasant surprise to be over-satisfied with low expectations. And I must note, lake view is worth the extra charge. The beach is wonderful and the lounge chairs and patio area was very nice! Hats off to this place for impressing us. I don’t often make reviews, but I thought it needed to be said that this place is a great place and had we known it would have been this nice, we probably would have come a day sooner and stayed 2 nights to enjoy the beach and the surrounding area more. less

The room was nice. Very dark. Right on beach. Jacuzzi was not the one I was expecting for a $400 room. The bed was HORRIBLE. So uncomfortable. I reported in morning at check out. They offered nothing. less

The staff is fantastic, during this Covid thing. But price is way way high. Pool dirty full of sand. Over crowed parking, laundry carts take up 2 handy cap, spaces. Our beach view was the stairs and the wall. Of course other customers are feeding the sea gulls and u battle the little beach areas they have. less