Best Western Plus Dilley Inn & Suites

16491 South I-35, Dilley, Texas, 78017, United States
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Best Western Plus Dilley Inn & Suites

When youre traveling to Dilley on business, look forward to a relaxing stay at our brand new business hotel in Dilley, TX. The Best Western Plus Dilley Inn & Suites is a contemporary property designed for business and leisure travelers. Located right show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
16491 South I-35, Dilley, Texas, 78017, United States

Reviews of Best Western Plus Dilley Inn & Suites

Traveller Overview:
3.5 Rating: 30 reviews
Excellent 36%
Very Good 10%
Average 23%
Poor 10%
Terrible 20%
Rating

annerbanner, wrote review 12/03/2021

Finally found a place to stay

I guess from Laredo to Dilley all motels were full from nurses doing a “project” in the area. Another Best Western suggested this location. Nice motel, breakfast was a grab and go bag because of Covid... more

Rating

aguirregary, wrote review 19/11/2020

Ok Stay

Rooms were worn down. Beautiful exterior building, but rooms need to be updated and maintained better for the price they charge. A lot of oilfield workers still in the area staying for long periods of... more

Rating

AndrewCampbellCPM, wrote review 16/11/2020

So Gross and Inconvenient I checked out early

This is a list of reasons I checked out early. The hall and room don't get vaccumed I drop something and it is covered in dirt and hair from the previous hotel room guest; GROSS. The shower was lose a... more

Rating

Rosanne C, wrote review 06/11/2019

Cleaning needs supervision - not welcoming

3 days in a row- room was not vacuumed nor dusted - obviously need both-told front desk each day-took 3 days to get roomed vacuumed and dusted. Hallways had same crumbs and debris for days. Also, w... more

Owner Response
Best Western Pl... D, Manager at Best Western Plus Dilley Inn & Suites, responded to this review
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

RegPine634, wrote review 21/10/2019

Scorpions and Uncaring Staff!!

Don't bother with this place. I was stung by a scorpion in my room the day I arrived. Killed it and brought it to the front desk. All staff said was "Oh Sorry about that." The next day, I asked to spe... more

Owner Response
BestWesternHotels, Corporate at Best Western Plus Dilley Inn & Suites, responded to this review
Best Western International, Inc. (“BWI”) takes the safety and comfort of guests very seriously and expects its member hotels to do so as well and to also provide a clean and well-maintained property.  BWI has reviewed your comments regarding your stay at the Best Western Plus Dilley Inn & Suites.  Please understand that Best Western member hotels, including the Best Western Plus Dilley Inn & Suites, are independently owned and operated and are solely responsible for the day-to-day operations of the hotels.  Notwithstanding that BWI does not exercise day-to-day control over the operations of the Best Western Plus Dilley Inn & Suites, we will ensure that your comments are provided to a member of the Best Western Plus Dilley Inn & Suites management team.