Best Western Plus Dilley Inn & Suites

16491 South I-35, Dilley, Texas, 78017, United States
based on 31 reviews Trip Advisor Logo
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Best Western Plus Dilley Inn & Suites

When youre traveling to Dilley on business, look forward to a relaxing stay at our brand new business hotel in Dilley, TX. The Best Western Plus Dilley Inn & Suites is a contemporary property designed for business and leisure travelers. Located right show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
16491 South I-35, Dilley, Texas, 78017, United States

Reviews of Best Western Plus Dilley Inn & Suites

Traveller Overview:
3.5 Rating: 31 reviews
Excellent 35%
Very Good 9%
Average 22%
Poor 9%
Terrible 22%
Rating

kerryjean2021, wrote review 31/08/2021

Dirty rooms.

Room smelled unclean and it was. Hair in bed. Dirty floors. Rude morning staff No hair dryer. Black wash clothes smelled moldy and you can't tell if they're clean because they're black. I expect more ... more

Owner Response
Best Western Plus Dilley, Owner at Best Western Plus Dilley Inn & Suites, responded to this review
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

annerbanner, wrote review 12/03/2021

Finally found a place to stay

I guess from Laredo to Dilley all motels were full from nurses doing a “project” in the area. Another Best Western suggested this location. Nice motel, breakfast was a grab and go bag because of Covid... more

Owner Response
Best Western Plus Dilley, Owner at Best Western Plus Dilley Inn & Suites, responded to this review
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

aguirregary, wrote review 19/11/2020

Ok Stay

Rooms were worn down. Beautiful exterior building, but rooms need to be updated and maintained better for the price they charge. A lot of oilfield workers still in the area staying for long periods of... more

Rating

AndrewCampbellCPM, wrote review 16/11/2020

So Gross and Inconvenient I checked out early

This is a list of reasons I checked out early. The hall and room don't get vaccumed I drop something and it is covered in dirt and hair from the previous hotel room guest; GROSS. The shower was lose a... more

Rating

Rosanne C, wrote review 06/11/2019

Cleaning needs supervision - not welcoming

3 days in a row- room was not vacuumed nor dusted - obviously need both-told front desk each day-took 3 days to get roomed vacuumed and dusted. Hallways had same crumbs and debris for days. Also, w... more

Owner Response
Best Western Pl... D, Manager at Best Western Plus Dilley Inn & Suites, responded to this review
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.