Best Western Plus Design & Spa Bassin D'Arcachon

The hotel is a bit tricky to find, reception, bar and restaurant areas are cold, staff are friendly, the room was well furnished although below a 4 star standard, the bed was good, bathroom good, the food at the restaurant quite nice and reasonably expensive, surroundings quiet although located in a shopping zone. less

I stayed at the Best Western at La Teste in September 2018. The room was very clean and the bed was quite comfortable. The decor was odd, however. One wall in the room was covered in a plastic wavy cover, that was odd. One angle of it functioned as a desk, but it was far too small to work efficiently on. The "desk" section was also angled and really uncomfortable to work, with the mouse slipping constantly. The bathroom was nice and clean, though the toilet was on the other side of the room, near the entrance and not in the bathroom. The reception was very helpful in recommending local restaurants. All in all, the hotel was nice and I would stay here again, despite the peculiarities in decor. less

As a European living in the US, I have noticed that US chains are often better in Europe than in the US. Such is the case with this Best Western, a chain that I would not gravitate towards in the US. We were 2 dads (cousins), each with a teenage kid on a motorcycle trip and needed a room in Arcachon for a night. We got a family room with a king and a sofa bed and that worked out great. After reviewing many unattractive (high cost, low quality) options in Arcachon I was happy to find this option. Once we arrived I knew we had made the right choice: the hotel is comfortable and in good condition. The front desk staff were friendly and helpful too. We did not expect much in terms of location and that was a good thing because it is really located in a commercial suburban megastore area. All in all a good hotel that was better than we thought it would be. less

We are quite disappointed by the service of this hotel. The breakfast despite of being a buffet, it didn't have a good selection and the staff couldn't replenish because there wasn't any kitchen staff. Really bad for a 4 star hotel. The bedroom was Ok, and the bed was very good. less

Ideal place to stay if visiting the surrounding area. Very modern décoration, either you like or don't... Comfortable and spacious room and bathroom. Food served OK, nothing to write home about. Reception staff very good. As already written by a lot of guests... beware it is in an industrial zone... which again Has it's positive and negative points, depending on what you want to do? Did not use Spa so can't comment. I have not given a 5/5 as there is one thing that I really did not appreciate was the white stains on the colored cloth on the bed which I immediately discarded! I also didn't manage to put the air conditioner on therefore opened the patio door..which meant I got woken by the early morning traffic before my alarm went off. less