Best Western Plus Design & Spa Bassin D'Arcachon

Very nice person at the front desk We came late then we decide to stay at the hotel restaurant for dining and the quality of food was excellent. For the breakfast you have a plenty of choices. Good rapport quality price. Only one negative point I asked to be awake and they forgot to do it. less

The hotel is a bit tricky to find, reception, bar and restaurant areas are cold, staff are friendly, the room was well furnished although below a 4 star standard, the bed was good, bathroom good, the food at the restaurant quite nice and reasonably expensive, surroundings quiet although located in a shopping zone. less

I stayed at the Best Western at La Teste in September 2018. The room was very clean and the bed was quite comfortable. The decor was odd, however. One wall in the room was covered in a plastic wavy cover, that was odd. One angle of it functioned as a desk, but it was far too small to work efficiently on. The "desk" section was also angled and really uncomfortable to work, with the mouse slipping constantly. The bathroom was nice and clean, though the toilet was on the other side of the room, near the entrance and not in the bathroom. The reception was very helpful in recommending local restaurants. All in all, the hotel was nice and I would stay here again, despite the peculiarities in decor. less

As a European living in the US, I have noticed that US chains are often better in Europe than in the US. Such is the case with this Best Western, a chain that I would not gravitate towards in the US. We were 2 dads (cousins), each with a teenage kid on a motorcycle trip and needed a room in Arcachon for a night. We got a family room with a king and a sofa bed and that worked out great. After reviewing many unattractive (high cost, low quality) options in Arcachon I was happy to find this option. Once we arrived I knew we had made the right choice: the hotel is comfortable and in good condition. The front desk staff were friendly and helpful too. We did not expect much in terms of location and that was a good thing because it is really located in a commercial suburban megastore area. All in all a good hotel that was better than we thought it would be. less

We are quite disappointed by the service of this hotel. The breakfast despite of being a buffet, it didn't have a good selection and the staff couldn't replenish because there wasn't any kitchen staff. Really bad for a 4 star hotel. The bedroom was Ok, and the bed was very good. less