Best Western Plus Des Moines West Inn & Suites

1450 NW 118th Street, Clive, Iowa, 50325-8243, United States
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Best Western Plus Des Moines West Inn & Suites

Stay at this Clive, Iowa hotel offering the highest degree of service and hospitality; ideally situated near the intersection of Interstates 80 and 35. The Best Western Plus Des Moines West Inn and Suites is conveniently located in the thriving commu show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1450 NW 118th Street, Clive, Iowa, 50325-8243, United States

Reviews of Best Western Plus Des Moines West Inn & Suites

Traveller Overview:
4.0 Rating: 584 reviews
Excellent 51%
Very Good 28%
Average 9%
Poor 5%
Terrible 4%
Rating

NuttyShopper, wrote review 25/09/2020

Great Hotel

2nd visit in a week . Very clean and smelled fresh , all the unnecessary things were taken of the bed. Refrigerator was clean . One thing they did that I did not care for, in one of the coffee cups t... more

Owner Response
Artur Golebiewski, General Manager at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thanks NuttyShopper, I am glad you had a good stay with us and thank you for the compliments to my staff for getting you a fresh, clean room. All the best in your travels and we hope to see you again soon.
Rating

Number1Reviewer, wrote review 20/09/2020

The best hotel in Des Moines

My wife and I decided to stay here on our trip to Des Moines and we loved this hotel. All of the staff members we dealt with were super friendly and helpful. The property is super clean and well maint... more

Owner Response
Artur Golebiewski, General Manager at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thank you Joe, it is great to know you had such a good stay with us. We likewise enjoyed your visit and were glad to be able to give superior service and amenities to make your stay comfortable. Travel safe, travel much and come back to see us back here in Des Moines next time you are travelling our way.
Rating

NatAug, wrote review 07/09/2020

Very Clean Hotel with the Very Friendly Staff!!!

As we traveled for the last two months this was the absolutely the CLEANEST and nicest stays in the hotel during our entire cross country road trip. Amazing customer service and very friendly and carr... more

Owner Response
Artur Golebiewski, General Manager at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thanks guys for the great review. I am thrilled to share your compliments with my entire staff. They work so hard to keep our hotel clean and fresh and it is very rewarding to read that our efforts are noticed and recognized. Most of all we truly enjoy working with our guests during these difficult times so at least your hotel stay doesn't have to be challenging. Stay healthy, Travel Safe and we would sure love to host you again here in Des Moines. Bon Voyage!
Rating

dg0snell, wrote review 01/09/2020

Convenient location, comfortable accommodations

Nice location - close to restaurants and attractions. Grab n go breakfast was ok with a choice of pastry, fruit, and yogurt (plus granola bar and bottled water). Comfortable accommodations,friendly st... more

Owner Response
Artur Golebiewski, General Manager at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thanks for the good words about my hotel. I am glad you had such a good stay with us and were able to enjoy our amenities. All the best in your travels and we hope to host you again soon.
Rating

Eric N, wrote review 03/08/2020

Possibly clean room, deceptive bed descriptions, no cover precautions.

The good parts-plenty of parking, even for oversized vehicles and trailers, room appeared clean. The bad parts are a whole lot longer. I booked a "two queen bed" room by phone, and the man taking the... more

Owner Response
Artur Golebiewski, General Manager at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Eric thank you for your review, since you are clearly a bed expert I will refrain from convincing you about the size of our beds. Apparently I bought the wrong beds 20 years ago and all the thousands of guest did not know a queen from a full bed all this time. Just check all the reviews how they constantly mention this. If you are convinced you slept in a full bed then so be it. I am touched how thoughtful you are about the safety of my staff and guests. We do wear masks and post signs for our guests to do likewise but out of respect for them we do not deny them service if they do not wear one. If that was the case only such meticulous and diligent travelers such as yourselves would travel and we would have closed doors long time ago for lack of business...even if we did have the correct size beds. I am sorry we did not measure up to your standards of pandemic preparedness but keep in mind that hotels are attended by people with varying degrees and attitudes towards the pandemic and we need to respect their just like we respect your choices. We can gently remind with signage and at check in but will not hound guests that do not wear masks. There are plenty of willing guests that do that for us.