Best Western Plus Des Moines West Inn & Suites

1450 NW 118th Street, Clive, Iowa, 50325-8243, United States
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Best Western Plus Des Moines West Inn & Suites

Stay at this Clive, Iowa hotel offering the highest degree of service and hospitality; ideally situated near the intersection of Interstates 80 and 35. The Best Western Plus Des Moines West Inn and Suites is conveniently located in the thriving commu show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Des Moines West Inn & Suites

Traveller Overview:
4.0 Rating: 566 reviews
Excellent 51%
Very Good 28%
Average 9%
Poor 5%
Terrible 4%
Rating

Cruiser19495616828, wrote review 09/02/2020

Never Again

My friend & I stayed here on a road trip. It was awful. The room layout was terrible. For example, The bathroom sink was on the opposite side of the room door than the access to the toilet & shower ro... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Cruiser, I am sorry for the anguish that design limitations of the layout of the light switches has caused you. It is indeed not the best setup and I am sorry for your suffering because of that. I am glad we were able to fix your remote control so you would have access to our extensive cable offerings. And lastly our pool doesn't smell like chlorine because it is a salt water pool, a better, more environmental choice that does not come with the strong chlorine smell that you missed. I am sorry for your impression of your stay with us, but I wish to assure you that we do our best to be hospitable to our guests and work within the limitations of our building design and pool sanitation choice. Have a wonderful day and travel safe please.
Rating

Randy L, wrote review 01/02/2020

A Gem for the Des Moines Visitor

In a community known for high-priced hotels/motels, Best Western in Clive is an oasis! Clive is just a few minutes northwest of Des Moines. It has probably the largest Barnes & Noble on the planet, hu... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thank you Randy. I am so glad you had such a good stay with us and enjoyed all our amenities. I see you too discovered the joys of getting lost among all those real, paper books at B@N and browsing for hours with a cup of coffee. Just like our dishes it is nice to enjoy the real thing once in a while and not just deal with the expedient digital, paper and plastic. I wish you many wonderful journeys and we hope to host you again soon.
Rating

592melissag, wrote review 22/01/2020

Great hotel

I highly recommend this Best Western Plus. It's a nice clean modern hotel with friendly staff. The hot tub works great. It's a wonderful place to stay. My next stay in Des Moines will be at this hotel... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thank you Melissa, I am glad you had a good stay with us and enjoyed our hot tub. It is certainly nice to soak in it with a snowstorm raging outside as during your recent stay. Stay safe out there on the roads and don't forget about the Best Western Des Moines when visiting our fair city.
Rating

MaisyM0, wrote review 17/01/2020

Amazing place tucked into a great location!

I can honestly say I don’t think I would have noticed this Best Western when driving by. This hotel is tucked in behind some restaurants and other hotels. It has everything you could need for a quick ... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thank you MaisyMO, I am so glad you had a great stay with us and enjoyed our various amenities such as the breakfast, exercise room and evening hors' d'oeuvres. Have a wonderful time traveling this winter and we hope to see you before not too long back in Des Moines at the Best Western. Bon Voyage!
Rating

Peter K, wrote review 04/01/2020

Clean, competent and relaxing.

This is a very good hotel that takes care to meet your needs and makes your stay comfortable and quiet. There is an excellent breakfast and the staff pays attention to you if you have a question or s... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thank you Peter. I am very glad you enjoyed your stay at the Best Western Des Moines. I will be very happy to pass along your compliments to my staff. Have a wonderful New Year and we hope to see you again soon.