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Best Western Plus Des Moines West Inn & Suites

AAA - 2 Diamond

Rooms & Rates

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Stay at this Clive, Iowa hotel offering the highest degree of service and hospitality; ideally situated near the intersection of Interstates 80 and 35. The Best Western Plus Des Moines West Inn and Suites is conveniently located in the thriving community of Clive, Iowa seven miles west of the capital city of Des Moines. Hotel guests will have easy access to area attractions including the historic Living History Farms, the Iowa State Capitol and Drake University. The Jordan Creek Center, a new upscale shopping and entertainment mall is two miles east of the hotel.

This new hotel in Clive offers standard rooms and suites; each room tastefully appointed with all the thoughtful amenities that make a difference while traveling. The Best Western Plus Des Moines West Inn and Suites offers a full breakfast and features an indoor swimming pool and spa.

The friendly and knowledgeable staff is ready to ensure a comfortable and memorable stay. Make an online reservation today at the Best Western Plus Des Moines West Inn and Suites! Enjoy your stay. We impose a penalty for non-disclosed pets or non-accompanied pets of 100.

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Location

1450 NW 118th Street
Clive
Iowa
50325-8243
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 50325-8243

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Address
1450 NW 118th Street
Clive
Iowa
50325-8243
United States


What's nearby?

Recreation

  • 7 mile(s) from Des Moines

  • 12 mile(s) from Altoona

  • 30 mile(s) from Winterset

  • 35 mile(s) from Oceola

  • 40 mile(s) from Ames

  • 5 mile(s) from Drake University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 472 traveller reviews
Rating: 5 232
Rating: 4 151
Rating: 3 47
Rating: 2 26
Rating: 1 16
Rating

Great stay!

16/07/2018 Wayne B,

I stay here every Monday for work. The staff and owner are always willing to go the extra mile to make the stay comfortable. CLC friendly. Very easy to get in and out of here with an 18 wheeler! If ... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thanks Wayne, likewise, we love seeing you every Monday. You are indeed the very first guest of each week and we look forward to your arrival every time. Keep on trucking and thanks again for your loyalty.
Rating

Clean hotel

14/07/2018 travelerJ6285NZ, Madison, Wisconsin

We stayed at two different Best Westerns while on vacation. I was pleasantly surprised at how stylish and clean both were! Both offered excellent breakfast as well! Very impressed with the amenitie... more

Owner Response
kaczusia, Manager at Best Western Plus Des Moines West Inn & Suites, responded to this review
Well thank you traveler. I am glad you enjoy the new Best Westerns around the country. We have indeed changed the face of BW over the years and thank you for noticing that positive change. Have a wonderful summer and pick Best Western for more great adventures and next time when passing through Des Moines, don't hesitate to stop by.
Rating

They are eager to serve

10/07/2018 Dan B, Delavan, Wisconsin

I felt welcomed here. The staff were genuinely happy to have me as a guest. The night clerk was friendly, polite, and ready to help. It was very encouraging! Very clean rooms - the housekeeper clea... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thanks Dan, I am so glad you liked your stay. Thank you for recognizing the efforts of my staff to please and accommodate great travelers such as you. I am glad you enjoyed our breakfast on real china. Yes, I agree, food just tastes better from china then from paper doesn't it? All the best in your travels and we hope to see you again soon.
Rating

Excellent hotel!

01/07/2018 rolfmj, Birchwood, Wisconsin

We had the pleasure staying at this Best Western in IA. We had a very nice room (suite) that was very large and comfortable. It had two nice televisions, sofa, two chairs, nice desk/chair, microwave, ... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thanks Rolf, I am glad you enjoyed your stay at my hotel. We will certainly be thrilled to host you again should your travels take you to Des Moines. In the meantime enjoy the summer and Bon Voyage!
Rating

Very poor service

12/06/2018 dloneman, dloneman

We came in on Saturday for a wedding at 2:00 pm hoping to check in a little early for a wedding at 4:00. Was told our room would not be ready because it was a king suite. Asked if there was somewher... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Guest, I am sorry for not being able to accommodate your early check in request. As you rightly pointed out you were a part of a wedding group of about 30 rooms that all wanted to check in as early as 8 am. With a sold out hotel the previous night we could not possibly accommodate all those requests without calling in our last nights' guests and asking them to leave so we can get them ready for your party. That would have been rude and unacceptable. Asking you to wait till our designated check in time was preferable, even if it did not meet your expectations. I am sorry you object to our check in procedures with disclosures about our non smoking, deposit and pet policies but those are important procedures to follow to make sure guests do not abuse the comfort of others by smoking or bringing in undeclared pets. We simply cannot look at a guest and assume whether one looks responsible to skip those, as you are implying. I am sorry if the procedures offend your sensibilities but we have to treat all guests equally as you know. In regards to towels we will gladly get those to you but you have to keep in mind that we are a limited service hotel and do not have a 24 hour maid service. When you called at 7 am the only person here was the receptionist and she could not leave the front desk unattended to run up the towels and have guests wanting to check out waiting. We are a limited service hotel that offers a great value which you can see by looking at your bill but that means we cannot full fill all your requests immediately and have to find other ways to meet those. My staff is excellent and I am very proud of them. If they have to say no to the guest that does not mean they are rude but that they have to deal with limitations such as the case of the towels or the early check in request. There is always a way to full fill the request but it may not be immediate as you would like it. It does not mean they are rude. All the best in your travels and may all your requests always be full filled immediately.