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Best Western Plus Des Moines West Inn & Suites

AAA - 2 Diamond

Rooms & Rates

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Stay at this Clive, Iowa hotel offering the highest degree of service and hospitality; ideally situated near the intersection of Interstates 80 and 35. The Best Western Plus Des Moines West Inn and Suites is conveniently located in the thriving community of Clive, Iowa seven miles west of the capital city of Des Moines. Hotel guests will have easy access to area attractions including the historic Living History Farms, the Iowa State Capitol and Drake University. The Jordan Creek Center, a new upscale shopping and entertainment mall is two miles east of the hotel.

This new hotel in Clive offers standard rooms and suites; each room tastefully appointed with all the thoughtful amenities that make a difference while traveling. The Best Western Plus Des Moines West Inn and Suites offers a full breakfast and features an indoor swimming pool and spa.

The friendly and knowledgeable staff is ready to ensure a comfortable and memorable stay. Make an online reservation today at the Best Western Plus Des Moines West Inn and Suites! Enjoy your stay. We impose a penalty for non-disclosed pets or non-accompanied pets of 100.

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Location

1450 NW 118th Street
Clive
Iowa
50325-8243
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 50325-8243

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Address
1450 NW 118th Street
Clive
Iowa
50325-8243
United States


What's nearby?

Recreation

  • 7 mile(s) from Des Moines

  • 12 mile(s) from Altoona

  • 30 mile(s) from Winterset

  • 35 mile(s) from Oceola

  • 40 mile(s) from Ames

  • 5 mile(s) from Drake University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 495 traveller reviews
Rating: 5 246
Rating: 4 155
Rating: 3 49
Rating: 2 27
Rating: 1 18
Rating

Real Nice Room

09/11/2018 MrMCNY, Coram, New York

This is a pretty high quality Best Western. The room was very nice. We got in late and the staff was very friendly and accommodating. Breakfast was pretty standard. They did have a complementary Wal... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Well thank you for the wonderful review and these kind words about my staff. I am so glad you enjoyed your stay at my hotel and we loved hosting you this November. All the best in your travels and next time you are in Des Moines don't forget to stop by.
Rating

My new "go to" hotel for the Des Moines area ...

08/11/2018 Flyer37305760144,

Exceptionally clean room with all amenities expected. Very helpful and friendly staff. Breakfast service was average plus and the social hour is a nice touch as well. Absolutely no issues with this... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thanks Flyer, I am glad we were able to get you excellent service and accommodation and I am glad you enjoyed our free social hour reception. All the best in your travels and we hope to see you again soon.
Rating

Clean and quiet

30/10/2018 Jessica C,

We stayed for a family visit. The room was clean and the guests were quiet. I would not typically stay in a Best Western, but we would stay in this one again. The hotel amenities were plentiful, and g... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thanks Jessica, I am glad you enjoyed your stay with us and we would be thrilled to host you again. All the best in your travels and stay safe out there.
Rating

Good location & great hotel!

29/10/2018 Cinda D, Cedar Falls

Convenient to many restaurants & bicycling trails. The property & hotel was clean, lots of parking, clean & spacious King room, decent Internet, and good breakfast selections. We will stay here again!... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Thanks Cinda. I am glad you enjoyed your stay with us. Furthermore I am so glad you were able to discover our gem of a wonderful network of bike trails running by the hotel that take you all around town. The trails are beautiful this fall with beautiful leaves of all colors of the rainbow lining the miles and miles of trails both towards the city and outside of it. I am so glad you were able to take advantage of it during your stay. All the best in your travels and keep on riding.
Rating

Maintenance work could be required

28/10/2018 oldpodo, McHenry, Illinois

Had an issue with the toliet and when it was brought to the attention of the manager he told us there was no maintenance person on duty and he couldn't leave his desk and offered us a plunger. I went... more

Owner Response
kaczusia, Owner at Best Western Plus Des Moines West Inn & Suites, responded to this review
Dear Oldpodo, this is the owner and manager and I am sorry for your experience at my hotel. We check the operation of the toilets when we clean the rooms so we can be certain we have a perfectly operating bathroom. During the day when we have our staff on duty any problems with clogged toilets are handled by our maintenance man when the guests are gone. After 5pm we only have one person on duty and being a limited service hotel we do not have any more staff on duty afterwards. Clogged toilet issues are not just a matter of expediency and convenience as you perceive them but also a delicate matter of dignity and decency and I am sorry you did not catch that subtle difference and came down to the front desk confronting our front desk in front of other patrons demanding that he drop everything to unclog your toilet. All the guests that had this issue handled it in the following manner. During the day when the maintenance staff is on duty they requested the service and then left the room.If the issue happened in the evening they came to the front desk and discreetly asked for the plunger, which we always keep by the front desk in a plastic bag. They then unclog the toilet they plugged and hand the plunger back. I value my employees and want to create an environment where they feel appreciated and valued and not disrespected by me, staff or the guests. If a guest comes over loudly demanding to unclog the toilet that they plugged up, I don't believe it is the duty of my clerk to unclog it. In most cases our guests have been sensitive to this issue and that is why I leave it up to the clerk to decide if he is okay you doing it for the guest. Apparently in your case the way you ordered them to do it has triggered certain emotions we are all entitled to called dignity and appreciation and he respectfully declined to perform the task. And I support him in that because he is not obligated to be subjected to this treatment but provide hospitality for those that respect him and need help. I am sorry for your experience but unlike the heading it had nothing to do with maintenance but with human relations and respect, and you, unfortunately, did not meet that criteria. We still did not leave you with your problem but gave you another room instead and even explained how to turn on the tv and ac. All in the spirit of respect in hospitality.