Excellent Room and overall experience
14/03/2018 Natalie M, Lake Jackson
It has been some time since we have stayed at this Best Western. This particular time, we booked through a third party site instead of directly with Best Western. The price for the overnight stay was ... more
It has been some time since we have stayed at this Best Western. This particular time, we booked through a third party site instead of directly with Best Western. The price for the overnight stay was the best we were able to find.
When we arrived we were given a room that was not what we normally request when staying at the Best Western. Hence we asked if there was a room available that was a king rather than two queens. I try to make sure and not take a room that has two beds if we don't need it. The representative was hesitant to do so. However, after getting the 3rd party on the line and then confirming that there was a room available, we were allowed to switch rooms. We were so very appreciative of them working with us.
We wouldn't have minded staying in the two double queen rooms, but were so very pleased they worked with us. The room was clean and the bed super comfortable with plenty of pillows. We had a microwave and fridge which really came in handy.
Their breakfast was better than most, but about the same as most Best Western Plus properties. There was more than enough to meet different palates and the coffee was great. They young lady serving breakfast was friendly and very accommodating letting us know we had plenty of time to eat as the breakfast is open until 9:30 am.
Check out was a breeze as well. We turned in our cards and were able to leave. We also felt the parking area was safe and convenient. The property is located next door to a Walt-Mart which is super convenient.
We will definitely stay here again the next time we are DeRidder. Thank you for a welcoming and comforting experience. less
HotelResponse_2017, General Manager at Best Western Plus Deridder Inn & Suites, responded to this review
Dear Natalie M.,
Thank you for choosing to make us your lodging provider of choice whenever you visit the DeRidder area. We appreciate your loyalty to our property and are so glad to hear that your recent stay met with all of your expectations. We know that guests count on our dedication to service, our clean rooms, and our excellent value-adding amenities when they choose our Best Western Plus, and it's always a pleasure to hear that a traveler was pleased with what they found here. I will share all of your remarks with our team. It was wonderful to see you again and I love knowing that you enjoyed every aspect of your visit to our property. We look forward to continuing to serve you whenever you find yourself in our part of Louisiana and hope that you'll be able to plan a return trip soon!
Regards,
Saajan Patel
General Manager