Best Western Plus Denver Tech Center Hotel

Stopped at this hotel to avoid Winter Storm Ulmer. Try to choose Best Westerns when possible. Disappointed with the front desk staff. Training was poor. Best Western points not applied. When I tried to fix this was met with rudeness. Pet charge is $30. Quite excessive. Room was basic at the best. Sorry, not the best BW experience. less

Clean, comfortable room. The complimentary hot breakfast was excellent! The staff was so accommodating, daylight savings throws everyone off, and they kept breakfast open a little later which was great. less

Hotel was clean, room was great. My daughter went down for breakfast and was impressed with the variety of choices available. Definitely a good choice for an overnight stay in the the Denver Tech area. less

I have always enjoyed staying at this hotel despite its problems because its in a great location, the staff was mostly accommodating and I felt very comfortable there. Also because it is quaint and not overly modernized. Its normal, not like a spaceship. However this past stay I purposely called ahead to book a particular room and asked that they not spray air freshener due to my chemical sensitivities. When I arrived after a long day flying, sure enough the room was saturated with air freshener. They said that was the only room they had and I would have to take it or look elsewhere. So instead of relaxing like I had planned, I had to wait several hours to air out the room with windows open, heater going etc. I was not able to get into the room until close to midnight. Apparently the Management did not like my complaint on the Expedia site while I was waiting that my check-in did not go well and told me to not come back to the hotel...another example of their miscommunication. I had already bid farewell to the staff when I left since they will be undergoing a huge renovation, which I cannot be around. So their public insult and exile was totally uncalled for and unnecessary. I hope the new owners teach them about proper communication. less

Love this hotel! Great location, great amenities! Always friendly and helpful! The breakfast is plentiful and I love the new 24 hour coffee options. This is our go to hotel in the Denver area. The staff is what makes this hotel great. less