Best Western Plus Denver Tech Center Hotel

We were to stay there 4 nights. After we repeatedly requested more than 1 washcloth & 2 towels, room to be vacuumed, ironing board cover to be replaced, we were told our expectations could not be met. Sarah began though by telling us since we were an Expedia client she did not care if we were satisfied. She “gets very little money” from our stay. She seemed to be chewing me out for not booking directly. Then she said she was shorthanded and short of towels & washcloths. I asked why she sis not buy towels somewhere. Denver is a large city. I’m sure white towels can be bought. She said she had bought $500 worth of towels. Then she said to leave her hotel because she could not satisfy us. We obliged! Stayed across the street at the Marriott which was amazing. Never again will I stay at a BW Plus with this kind of management accepted. less

BW was a disappointment. 1 of 2 elevators did not work and staff seemed unaware of the issue. Hotel appeared to be full (maybe due to All Star Game) but had little accommodation for it -- unsanitized common areas. There was a limited amount of toilet paper & of in-room coffee and a lack of "fluffy" towels. less

Booked a reservation and upon arrival approximately at midnight the computers were down and the clerk couldn’t check us or 2 other groups in. Now I understand the system failing isn’t the clerk’s fault, but they didn’t do anything to try and fix it either. They hid in the management room and didn’t try to rectify the situation at all. After an hour and a half of waiting I called Priceline to cancel and get my money back and stay at a different hotel. Completely uncaring and unprofessional management. Also, the other 2 groups I mentioned earlier, they also cancelled and booked a different hotel as well. less

Hotel was clean, & the lobby had a nice decor to it & was very nice to relax in. My kids & I enjoyed staying here & walking to the mexican restaurant near the hotel . My girls also enjoyed swimming in the pool. It was so nice that towels were provided at the pool. What luxury. The staff was very friendly & helpful. The hotel is approx 20 min or so south of denver in a nice suburan area and near attractions. We went to Garden of the Gods & Manitou springs cliff dwellers less

Close to interstate, good location, easy to find. Well kept lobby and rooms. Nice sized rooms, good amenities. Pool looked nice. Breakfast had good variety and options. Great value for the money spent. less