Family Member in hospital , needed a Hotel close
24/08/2017 Vickie Massey C, Kennedale, Texas
We were lucky to get this room at the last minute since hotels in town were booked up for some kind of rodeo event and since we only stay at Best Westerns this property was very close to the hospital ... more
We were lucky to get this room at the last minute since hotels in town were booked up for some kind of rodeo event and since we only stay at Best Westerns this property was very close to the hospital where a family member was having emergency surgery. Other family members were not able to get a room here cause of the hotel being booked up. Check in was quick and smooth which was very nice after sitting at the hospital for 13 hours, the hotel is so clean and homey feeling we had a suite on the 3rd floor that was really nice once we got in the room it was very hot and stuffy since the a/c wasn't on and we couldn't get it to come on till our 19 year old daughter thought to push the reset button on the plug and it was on and cooling in no time it worked so well that at 3 in the morning we had to get up and turn it off cause our teeth were chattering. we were so cold. Like other reviews I read about this property when I was looking for a Best Western in Denton the elevator is a little scarey with the noises it made and real hot and cramp but all in all this property is really nice and located close to lots of eating places and shopping and close to I 35 less
Suresh_Patel_Denton, General Manager at Best Western Plus Denton Inn & Suites, responded to this review
Good Morning Vickie,
Thank you for staying with us. I do apologize for any inconvenience you experience during your stay. We will pray the god to get faster recovery to your family member
and hope you reach home safely.
Suresh Patel GM.