Best Western Plus Delta Park Hotel

Keplerstrasse 24, Mannheim, 68165, Germany
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Best Western Plus Delta Park Hotel

The Best Western Plus Delta Park Hotel is just a five minute walk from the main train station and the "Planken" shopping mile. 147 comfortable and spacious rooms in six different categories await you. All rooms are equipped with safe, minibar, flats show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Delta Park Hotel

Traveller Overview:
4.0 Rating: 231 reviews
Excellent 28%
Very Good 41%
Average 22%
Poor 5%
Terrible 3%
Rating

Vandenbrouckeb, wrote review 14/12/2019

Central location rooms refurbished

nice hotel and especially now that the rooms have been refurbished. Visit the sixth Floor fitness room and enjoy the view over the City. I was lucky. I got a Premium room and it was really nice. Great... more

Owner Response
Edward W, Manager at Best Western Plus Delta Park Hotel, responded to this review
Dear guest, It´s a pleasure to read your compliment. We ´ll refer it to our employees and hope to welcome you soon. Kind regards Edward Wochnik General Manager
Rating

AriLynnTravel, wrote review 23/09/2019

Shady Area/ Poor Maintenance

The hotel looks nice in general. However, it was very overpriced for what you got. AC was broken. Parking garage did not look clean. Room was a double twin bed for 2. In general, very overpriced in a ... more

Owner Response
Edward W, Manager at Best Western Plus Delta Park Hotel, responded to this review
Dear guest, first of all we would like to thank you for your feedback on tripadvisor. We regret that your stay has not been to your satisfaction. We apologize for the inconveniences with one of our elevators. It had technical problems and we had to wait for a spare part. Thanks for your understanding. Please tell us, on which website you saw the pool. We are looking forward to welcome you soon. Kind regards Edward Wochnik General Manager
Rating

Cecilie H, wrote review 18/04/2019

Sketchy

Front desk service while checkin and checkout - nice. Hotel In general - nice. Cleanliness - good. Customer service - crap. 3 people stayed in our room. We had three keycards. One card had to stay in... more

Owner Response
Edward W, Manager at Best Western Plus Delta Park Hotel, responded to this review
Sehr geehrte Gäste, vielen Dank für Ihre Bewertung. Wir bedauern, dass Sie nicht rundum zufrieden waren. Wir haben den Sachverhalt intern geprüft und es wurde direkt nach Ihrer Anfrage im Zimmer nachgeschaut und die Fundachen gecheckt, ob die Uhr evtl. vergessen wurde, was nicht der Fall war. Von unserem Personal betritt niemand das Zimmer, wenn Gäste schlafen. Darüberhinaus kann jedes Zimmer von innen mit einer Kette verschlossen werden, so dass keine anderen Personen das Zimmer betreten können. Mit freundlichen Grüßen Edward Wochnik Direktor
Rating

Jeabby, wrote review 14/02/2019

Lovely and comfortable hotel

Was only in for a night and wished we stayed longer. Great reception. Perfect location; just few minutes walk to the stations. Very clean and spotless. I even climbed on the bed to check for dust over... more

Owner Response
Edward W, Manager at Best Western Plus Delta Park Hotel, responded to this review
Dear guest, first of all we would like to thank you for sharing your experiencecs on tripadvisor. It´s a pleasure to read your compliment. We ´ll refer it to our employee and hope to welcome you soon. Kind regards Edward Wochnik Gerneral Manager
Rating

Vandenbrouckeb, wrote review 12/09/2018

Comfortable hotel, Central location in Mannheim

This typical Best Western is ust a few blocks from the railway station and the city centre, quite convenient. The rooms are big. Some of the have been refurnished. This time I had an older room. Gr... more

Owner Response
Edward W, Manager at Best Western Plus Delta Park Hotel, responded to this review
Dear guest, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards Edward Wochnik General Manager