Best Western Plus Delta Inn & Suites

5549 Bridgehead Road, Oakley, California, 94561-2938, United States
based on 222 reviews Trip Advisor Logo
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Best Western Plus Delta Inn & Suites

Welcome, come stay with us!

On behalf of our staff and management, we welcome you to the Best Western Plus Delta Inn & Suites located in the heart of the Delta. Were ideally located in Oakley off of HWY 4 and 160, with easy access to Antio
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5549 Bridgehead Road, Oakley, California, 94561-2938, United States

Reviews of Best Western Plus Delta Inn & Suites

Traveller Overview:
4.0 Rating: 222 reviews
Excellent 43%
Very Good 29%
Average 9%
Poor 4%
Terrible 13%
Rating

rustyn64, wrote review 17/10/2020

Best Western saved our sanity!

We were in town because my father was in the hospital. We had spent 3 horrible days in a local Days Inn, and we were stressed and miserable. We returned to Best Western where we had stayed on our last... more

Rating

tinkerone2, wrote review 14/10/2020

Overcharged

I called ahead to reserve one night stay. When I arrived in the evening to check in, the hotel clerk seemed to be irritated or just rude to me during the check in process. After I was charged I looked... more

Rating

chantelandsam, wrote review 12/10/2020

Grateful

So so nice. We left the Days Inn to come over here and could cry from relief. The staff are amazing, the hotel spotless and safe!!!! They are so helpful and explained everything to us and how to chang... more

Rating

tessakryst, wrote review 12/10/2020

Avoid this place at all costs!

I would never stay at this location again. The whole process of trying to get a room block to even checking in was a nightmare. Not one person I spoke to and worked with at this hotel was friendly. Mo... more

Rating

markhafner, wrote review 06/10/2020

Toilet broken and not repaired

The toilet is clearly broken and was reported (see photos). The manager states this is “normal”. It was never fixed. The water runs continuously non stop day and night and is loud. I’m not sure how... more

Owner Response
SANDRA ESPINOSA, General Manager at Best Western Plus Delta Inn & Suites, responded to this review
Hello, Thank you for taking the time to provide a review for us here at the Delta Inn & Suites. We appreciate you bringing the challenge with the bathroom to our attention and sincerely apologize. The staff and management do all we can to ensure you and all guest have the best stay possible .We understand the frustration that our staff was not here to help in getting the matter taken care of late in the evening. As it is understanding to want to remain on the same floor when offering you an opportunity to change rooms , I could not guarantee it at the time .The hotel was running full, which limits the selection of rooms available . I hope you understand that unforeseen matters do occur, and the hotel will do its best to resolve them. Again, Thank you for the review and we apologize. Wishing you the best on all your future travels, From all of us at the Delta Inn & Suites