Best Western Plus Delta Inn & Suites

Hotel is very nice, very clean and staff is friendly. Service was great. This is my third stay at this Hotel and will stay here for future events in the area! They have a decent size swimming pool. Free continental breakfast every morning. Parking is fairly secure with a fence around most of the property. Their is a Starbucks and McDonalds in walking distance. As well as other food places just a few minutes drive from the hotel. I would recommend to anyone staying in the Oakley area. less

Tub Drained clogged, There was hair in my suite bath tub General Manager Sandra Espinosa was very rude and disrespectful to me after reporting this issue. I was only refunded $20 off my stay. Only go to this location if you want to be treated with poor customer service when you make a complaint. less

Our car was vandalized during our stay. The management confessed it wasn't the first time a customer's vehicle had been damaged in their parking lot. No cameras, no guards, and no compassion from management. More like, well, sucks for you, here's an incident report if you want to file a police report. I wasn't impressed and I won't be staying here again. less

I have stayed here several times. This time I was able to get the high floor facing front (facing back is very noisy due to freeway). I had requested this and was happy they accommodated me. The room was clean and the staff, while not overly friendly, were all business-like and answered any questions I had.....like can I buy water? I would say they need a soda machine out where we can get water/soda and not have to interrupt the staff. less

We stayed one night at this location. We were not allowed a early check in. In addition to that my room was checked in for another guest. They came into our room with a key, while we were in there sleeping. They also did not allow a late check out. After voicing my concerns to the front desk the next morning. There was no apology given or even a reaction. I was expecting some compensation given on our stay. In addition to that, the night before the manager was running around the property threatening guests and acting like a crazy lady. I have never received such unprofessional service from any hotel we have stayed at. In the future we will never book to stay at this hotel. less