Best Western Plus Delta Inn & Suites

Was in wedding; had to have a nice place to stay; say no more.. I saw best western; was close and I booked my 2 rooms ❤ so my family would have a restful night.. and we did.. love staying at best western.. its my home, away from home.. I tell all my friend this.. thank you 😊 less

My family has been staying here for years since we have so much family in the area but the last few times we have stayed since COVID it has gone downhill. The rooms look nice but can be a little musty since the new showers drain poorly and leave a lot of moisture in the room. In our last stay the bathroom fan squealed terribly when you first turned it on waking everyone in the room up. The post COVID-19 continental breakfast is a joke that was more similar to a school brownbag breakfast than a continental breakfast. When my wife tried to get food for the whole family she was practically chased away and I was forced to go down and get the rest of our food. Which amounted to less than 4 dollars worth of breakfast items if I had purchased them from a convenience store. The 2 keycards somehow stopped working, which we were blamed for, even though we kept them in different places away from other cards and our cell phones. We were forced to wait until the lone staff member was done with all the check ins and phone calls just to reset new cards and because she didn't properly process our deprogrammed cards we were checked out prematurely without our permission. This resulting in several embarrassing walk ins by housekeeping and a lobby staff who just didn't seem to care about us. I have had many good experiences at this best western but the price goes up every year and the quality goes down, I'm honestly at a bit of a loss. less

I stayed at this hotel while in town for a family funeral. My room was clean and comfortable. The bed and pillows were comfortable. Nice size room with a sofa. The room had a coffee pot, microwave, and refrigerator. less

It is new and clean with typical chain rooms. Lowered the rating for a few simple annoyances: Super cheap TP. The stuff turns into a spit wad on first contact. Also noisy, at least our room. Heard the stairwell door banging, some little box on the wall buzzed all night ( see pic), toilet ran unless you went back and jiggled the handle. One of the 2 queen beds squeaked noisily for every position change. The bathroom exhaust fan is very loud. These are all things a truly attentive operating crew could fix...hence my lower rating. less

Day 1 - Couple checks into room at 12AM, proceeds to "Move Furniture" for 2.5 hours, Lots of vocal approval of the furniture moving. Day 2, - Alarm goes off in empty room at 4:00am, for 15 minutes. Day 3 - Finally get a decent nights sleep Day 4 - Power goes out in town, Heating system defaults to OFF when power restored, Woke up freezing Day 5 - Pot smoke from room next door is making me High in my room less