Best Western Plus Delta Inn & Suites

My wife's brother was dying so my made a reservation to stay here on July 11th leaving on July 12th with a firm confirmation. We drove all the way down from Everett, Washington only to be told that they wouldn't honor our reservation because the Governor of California would only allow rooms to be rented to essential workers such as railroad workers. They claimed to have called us but no messages on my wife's phone or mine showed any missed call. The clerk Brianna who was black insisted she couldn't honor our reservation. Upon leaving my wife asked two black males if they were there in buisness they said no leisure. We asked how long have they being staying there at the hotel. They told they had just checked in. I feel that they refused to honor our reservation because we are white. We went back into the office asked for a manager. The clerked ignored us and called another motel to see if they had a room that we could stay in. Luckly, the other motel did. The clerk was rude and acted as if she didnt have the time day to help us. I will never stay at a Best western again and I 'm going to speak to my lawyer about filing a complaint for reverse discrimination less

Stayed at another place the previous night and it was gross. Dad recommended this hotel for second night and I will always go back. Place was well kept and Carmen was awesome. First time I had a jacuzzi room and it was very relaxing. less

Bugs all in the bathroom. Did not report due to the distant and stand off attitude from check in. Needed receipt at check out. 2 employees passed me, saying nothing, then came back and without asking me what I needed, dismissively said "someone will be here in a bit." No one asked how they can help. Was late to my meeting, having to wait for receipt. I will not stay here again. less

This was my first visit to Napa and my first experience with this hotel. It was a very positive first visit. I really enjoyed the hot tub which helps relax my sore muscles. I rented a bicycle nearby and enjoyed a good bike ride. The room has the usual thin blanket, which is one feature I wish BW would change, but the room was warm enough so it wasn't a problem. less

We were looking for a stay near Antioch, CA. Searched and found Oakley Best Western Plus Delta Inn & Suites. What we liked the most Pet Friendly lodging (Pet Fee was reasonable) including our daily rates. The Hotel was 8 minutes near family, making reservations accommodated our needs. Before arriving registration staff telephoned our family, confirming our rooms. Room was spacious, we enjoyed the couch and bed in our room, including nice size television, especially enjoying micro-wave & refrigerator. Daily breakfast with many items to choose from. In the Lobby, nice big screen TV and cozy seating. Parking area was LARGE, the lighting around the building was bright at night. Including, an exercise room and swimming pool. The entry way to Best Western Plus Delta Inn & Suites was impressive. Lobby check-in was fast and efficient, including check-out. We drove from Las Vegas, NV easy access from the highway. less