Nice hotel but over priced
17/07/2018 Holly H, Portsmouth, United Kingdom
The hotel itself is nice, very clean, tidy and modern. My only criticism of the room was how small it was for the £288 I paid for the night, this was probably due to the BST being on but I needed a ho... more
The hotel itself is nice, very clean, tidy and modern. My only criticism of the room was how small it was for the £288 I paid for the night, this was probably due to the BST being on but I needed a hotel close as my friend couldn't walk far.
The air con in the room was a god send with the weather we've been having and the bed is probably the most comfortable I've slept in at a hotel. Normally I struggle to sleep in hotels but the bed was so comfortable I slept all night with no issues.
I saw on the website when booking that there was parking there, I was suprised to arrive and find only 2 spaces for the hotel, I was very lucky to arrive when I did, not sure where I would have been able to park if those spaces were taken.
The guy at reception in the evening was very friendly & helpful as was the lady who checked us in and out. less
Best Western Pl... D, Manager at Best Western Plus Delmere Hotel, responded to this review
Thank you for taking the time to share your review.
We are delighted that you enjoyed your time spent with us, and are glad to hear that our team went the extra mile to make your stay special.
Regarding the size of the room, please note that our hotel is located in a Victorian house and, as most of the hotels in Sussex Gardens our rooms are compact.
I do hope we have the pleasure of welcoming you back.