Best Western Plus Deerfield Beach Hotel & Suites

1050 E Newport Center Drive, Deerfield Beach, Florida, 33442-7723, United States
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Best Western Plus Deerfield Beach Hotel & Suites

The Best Western Plus Deerfield Beach Hotel & Suites is an all-suites hotel situated right off Interstate 95 in Florida. The hotel is centrally located in Deerfield Beach placing guests minutes from the amazing Deerfield Beach with some of the nices show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Deerfield Beach Hotel & Suites

Traveller Overview:
3.5 Rating: 744 reviews
Excellent 32%
Very Good 30%
Average 16%
Poor 11%
Terrible 10%

Alexspiri, wrote review 06/06/2020


Stayed 06/06/2020. Piece of shi. hotel. Outdated, elevator is dangerous (dropped down), drain was clogged, ice maker was unopened. Not what you see on the pictures. Don’t pre book, book only when you ... more


nashati2020, wrote review 29/05/2020


First day we checked in we found all kinds on bugs when I informed the manager he said oh well its typical at Florida and he also said I believe the hotel doesn't meet your expectations so I have to c... more


507shaynab, wrote review 06/05/2020

All Was Great Until Checkout

I recently spent two nights at the Best Western Plus Deerfield Beach. This is an all-suite property in an industrial part of northern Broward County, approximately 5 miles from Boca Raton. I do not re... more

Owner Response
MGR_SSHA, General Manager at Best Western Plus Deerfield Beach Hotel & Suites, responded to this review
Hello 507shaynab, On behalf of the entire Best Western Plus Deerfield Beach Hotel & Suites I would like to apologize for not exceeding your expectations. We are truly sorry about the checkout experience as this is not the norm. We did not have a record for your late checkout request from my understanding of this whole situation. Regardless of that we did not in any way mean this to be a negative experience and hopefully we can see you again soon and change your perception of your experience with us. Stay safe and healthy, General Manager

franklineb, wrote review 17/04/2020

Waste of money

Dirty, smells and has bad customer service management does do anything this hotel looks like crap and any Inn is better Stop don’t do it to yourself no on site plumbers and if you call there 180 line ... more

Owner Response
MGR_SSHA, General Manager at Best Western Plus Deerfield Beach Hotel & Suites, responded to this review
Hello franklineb, I am saddened to see your comments and I am glad that I can refresh the incident that occurred. You had a clogged toilet and the desk agent had advised that they would gladly switch your room as we were not allowing our maintenance staff to go into occupied rooms due to Covid-19 for the safety of our guests and our staff. You demanded that we call a plumber and that you did not care and you did not want to move. Your aggressive tone and behavior led us to call the local Sherriff's office and you were asked to leave the premises. You flaunted those requests and did not vacate the room. The Sherriff's department was then called again 2 days later when you decided to collect your belongings. We apologize if you found us unprofessional as we were not the party using foul language or aggression. You did not give us a chance to help you and demanded things we were unable to accommodate you with. That is not the definition of being unprofessional it was just a matter of us not able to accommodate your requests and therefore you were asked to leave. General Manager

122635, wrote review 02/04/2020

Left out in the cold

This hotel manager would not honor my reservation unless I paid $250 for my 8 lb. Yorkie who is a certified service dog and extremely well behaved. In spite of his I.D. verification, we were asked to... more

Owner Response
MGR_SSHA, Manager at Best Western Plus Deerfield Beach Hotel & Suites, responded to this review
Hello 122635, You were checking in when we noticed your Daughter had 3 Dogs in the parking lot (Pets Not Service Animals) with you at check-in. Then you requested 10 Pillows and 3 blankets and that's when Management asked if those 3 Dogs were staying with you. You immediately said they were service dogs and challenged our legal obligation to accommodate the dogs. We are not a pet friendly hotel and it is sad that you were fraudulently making claims reserved for Service Animals that are designated by the ADA. We did not ask you for payment but we turned down accommodating you as you were being deceitful. P.S your Daughter did acknowledge the Dogs were Pets and not Service Animals. We then gave her a list of hotels in the neighborhood that were pet friendly and would be a good fit for them. Please contact me if we have done anything that you claim is unfair. General Manager 954-570-8888