Dean Court Hotel, York
24/08/2015 EasyTravelerDC, Washington DC
The location of the hotel was just across the street from the York Minster, and very convenient for the central part of York. The staff were wonderful, both in the hotel and the restaurant. The hote... more
The location of the hotel was just across the street from the York Minster, and very convenient for the central part of York. The staff were wonderful, both in the hotel and the restaurant. The hotel is good; the rooms are small, but well done. The problem with the hotel is that it is not air conditioned, and at times, the windows must be left open, and there is noise in the street. Most of the time, the bells at the cathedral were pleasant; however, one evening, the bells clanged chaotically and continuously from 7:30 p.m. until 9:00 p.m.; the noise was horrible in the room. less
DeanCourt, Manager at BEST WESTERN PLUS Dean Court Hotel, responded to this review
Many thanks for taking the time to leave a review after your recent visit.
I do apologise that the bells from the Minster were chaotic and continuous, there is a practice session which takes place once a week between the times that you have stated and unfortunately out of our control and as you said on most occasions the bells are a welcoming sound but perhaps not so much on practice day.
It is great to hear that the staff made a positive impact on your stay, we really do have a great set of friendly people on board and they are constantly delivering a great service with a real positive can do attitude.
I hope the positive aspects of your stay would interest you in joining us again if you find yourself back in York, if that is the case then please call the hotel direct to answer any questions that our staff can help you with in preparation for your next visit.