Drip, Drip, Ew
09/04/2017 Carrie48359, Lake Orion, Michigan
Bathtub dripped 24 hours, mini fridge was warm and replaced with a very smelly, non-functional mini fridge, the beds are terrible. One sheet and a paper thin blanket with short, super thick foam pillo... more
Bathtub dripped 24 hours, mini fridge was warm and replaced with a very smelly, non-functional mini fridge, the beds are terrible. One sheet and a paper thin blanket with short, super thick foam pillows that don't allow your head to lie down, so it's either sleep propped up or without a pillow. Hotel itself smelled musty everywhere and the walls are so thin you can hear every word said in the rooms near you. I was there 3 nights and without sleep for all 3. Breakfast was purchased muffins and the waffles wouldn't have been bad if the fruit and butter for the waffles weren't ice cold. The blueberries were literally frozen, canned blueberries. We left and went elsewhere for breakfast. Lots of places nearby. less
, General Manager at BEST WESTERN PLUS Dayton South, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 9372910284.
Task Force Manager
Best Western Plus Dayton South