Could have been better
Restaurant is way overpriced for what is offered. Breakfast is picked over long before it was 10am. We live in the Annapolis valley and wanted to do something special for my little girls third birthda... more
Restaurant is way overpriced for what is offered. Breakfast is picked over long before it was 10am. We live in the Annapolis valley and wanted to do something special for my little girls third birthday. We decided to take her to the best western plus as they had a pool and large slide we figured she would enjoy. We had planned to take her out for supper in Dartmouth crossing but there was such a wait for all restaurants we decided to go back to the hotel and eat in their restaurant as it would be great because we could eat and go swimming quickly. Our bill came close to $100. I was mortified as all my daughter ordered was chicken strips and fries. I had fish and ceaser salad and my husband did order a steak but it was served litterally sitting on fries. I was very disappointed. When we finished up eating we went up to our room to get ready for the pool. The pool had WAY more people then I would consider safe. Look, I am the last person to complain, I don’t even complain about cold food or hair or whatever, I’m not that kind of person. But I wanted so bad for this weekend to be special for my little one. At the end of the day, she did have a blast, but I really wish things would have been different. When we ended up at the pool we decided to go on the water slide first. The floor was so slippery in the pool area (duh because there is water) but it wasn’t water slippery, it was slimy slippery. My husband ate fell on the pool deck and landed on his back. No, he was not running. So that also added to my frustration. Overall could have been worse, but really wish things could have been better. less
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review
Thank you for taking the time to review our hotel and our Trendz restaurant.
It is hard for me to comment on the "close to $100." charge for your meal as I do not have the complete picture regarding drinks and other things that may be on the bill. I will however note that our prices are set to be at or below the prices of most restaurants in Dartmouth Crossing such as Jack Astors, Montana's and Moxie's. From what I can piece together, the same items at one of these restaurants would be the same result.
Our pool and water slide was really busy this weekend as it is every weekend. it has become quite the attraction for families on the weekends.