Best Western Plus Dallas Hotel & Conference Center

8051 Lyndon B Johnson Freeway, Dallas, Texas, 75251-1301, United States
based on 511 reviews Trip Advisor Logo
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Best Western Plus Dallas Hotel & Conference Center

Nestled in the heart of the Dallas, the Best Western Plus Dallas Hotel & Conference Center is the perfect destination for business or leisure. Our hotel staff is here to accommodate your needs and provide the best service to enhance your stay. Busine show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
8051 Lyndon B Johnson Freeway, Dallas, Texas, 75251-1301, United States

Reviews of Best Western Plus Dallas Hotel & Conference Center

Traveller Overview:
4.0 Rating: 511 reviews
Excellent 43%
Very Good 22%
Average 15%
Poor 9%
Terrible 9%
Rating

scbsuccess, wrote review 12/02/2021

Not a 3.5 star

More like a 1 star. No hair dryer and front desk told me I had to wait for AM housekeeping. On ck in had to chg my credit card $50 for security ??? One wash cloth. one hand towel, 2 bath for 2 people.... more

Owner Response
Richard Kemper, General Manager at Best Western Plus Dallas Hotel & Conference Center, responded to this review
I am truly sorry that you did not enjoy you stay with us. We have recently brought in new management and we are in the process of correcting many of the items you mentioned. I do appreciate all feedback.
Rating

otillman2021, wrote review 12/01/2021

Molded bathrooms and check in night staff did not care and had attitude.

Molded bathrooms we had to move to three different rooms could not get refund and go somewhere else. Ended up going to cvs cleaning room myself . This was not pleasant at all 6 th floor reeked of mari... more

Owner Response
Richard Kemper, General Manager at Best Western Plus Dallas Hotel & Conference Center, responded to this review
I do apologize for the Issues at the hotel. We have recently gone through a management change and I can assure you we are addressing these issues. I do hope that you will try us again in the future.
Rating

Jim Bruce J, wrote review 10/01/2021

Not a place for family’s

Only one elevator working. No restaurant or lounge open. Drug use and prostitutes and undesirables on premise. Poorly maintained property outside of the lobby. Parking is first come first serve. Peopl... more

Owner Response
Richard Kemper, General Manager at Best Western Plus Dallas Hotel & Conference Center, responded to this review
I do apologize for the Issues at the hotel. We have recently gone through a management change and I can assure you we are addressing these issues. I do hope that you will try us again in the future.
Rating

IceandBeans, wrote review 05/01/2021

PROMISE YOU SHUTTLE THAN AFTER YOU BOOK NO SHUTTLE

I booked here for 60$. When I reached desk it was 69.95 plus taxes. Every hotel runs a shuttle except this one...Expect a 40$ charge each way to airport. AND THATS HOW AN ADVERTISED ON EXPEDIA 60$ ROO... more

Owner Response
Richard Kemper, General Manager at Best Western Plus Dallas Hotel & Conference Center, responded to this review
I am sorry for the issues you had with us during your stay. I do appreciate the feedback. We are making changes that will improve the experience with us.
Rating

DoubleRx2, wrote review 11/12/2020

North Dallas Zoo

Beware! Apparently this hotel is moonlighting as a trap house for drug dealers as well as a brothel for your friendly Craig’s List sex workers! I mean every time I walked in the hotel I was hit with t... more

Owner Response
Richard Kemper, General Manager at Best Western Plus Dallas Hotel & Conference Center, responded to this review
I do apologize for the Issues at the hotel. We have recently gone through a management change and I can assure you we are addressing these issues. I do hope that you will try us again in the future.