Modern Hotel with great complimentary breakfast
20/06/2019 Bj M, Oklahoma City, Oklahoma
When we arrived last night they were very busy checking guests in but the wait was not long. Staff were friendly and helpful. The hotel was very modern and the room looked nice. They had a nice meal... more
When we arrived last night they were very busy checking guests in but the wait was not long. Staff were friendly and helpful. The hotel was very modern and the room looked nice. They had a nice meal offering for dinner last night which consisted of salad, roll, vegetables, penne pasta and chicken breast for $12. This was in a very busy area of Dallas and we enjoyed eating in the hotel and the meal was good and reasonable price. They had a complimentary breakfast , that included scrambled eggs, sausages, biscuits and gravy, breads and pastries, oatmeal, cereals, fruits, coffee and juices. Although the room was nice I thought the mattress/box spring might need a redo. Every time I sat or rolled on my side it seemed to bounce and squeak which was annoying to say the least (Rm 234). They had a pool that kids were enjoying with their parents right outside the eating area. less
AdamM4381, General Manager at Best Western Plus Dallas Hotel & Conference Center, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear you found our team members to be friendly and helpful and really enjoyed our breakfast. We are sorry to hear that you found the bed to bounce and squeak when you moved. We are having our maintenance staff check the bed. Thank you for bringing this issue to our attention. We hope to see you again the next time you are in Dallas.