On a positive note, this motel is conveniently located near an I-35E interchange, so travel to the airport, the MOA, or generally anywhere in the Twin Cities is pretty easy. Several restaurants and a huge grocery store can be walked to, and by crossing over the freeway to the east, there is a Walmart and just about every fast food chain you can think of.
Our room with a king size bed was of decent size, and included a desk and chair, a microwave, and a small refrigerator (which unfortunately we set at the coldest setting and ended up with everything frozen solid--so be careful). Our room faced southeast, that is, toward the freeway, so the road noise was audible. We kept on the ventilation fan at night, and the white noise covered up the traffic noise. If you're sensitive to such noise, however, best to get a room on the other side of the building.
The room was clean and in good shape, although lighting is marginal (undersize CFL bulbs, plus one was burned out), and the bathroom fan did a mediocre job of sucking the moisture out. The lobby is open and bright, with a pseudo-waterfall. We ate our breakfasts and read the newspaper (free at the front desk) in the lobby. The breakfast is par for the course--some steam tray eggs and sausage, several kinds of cereal, bread, yogurt, etc. A Bruggers Bagel place and a Starbucks are a 5-minute walk away.
The disappointing part of our stay was that our room was not serviced one day, and we came back at the end of the day and found it as we left it--pretty messy, in need of towels, etc. The desk clerk couldn't help much, as he was the only one on staff still left, but we were able to go to the desk and get extra towels. I asked to be contacted by the manager, but that never happened. I then emailed him, but again no response. Not sure that Best Western cares about its guests as much as described on their web site:
"Best Western is dedicated to providing you with the best possible travel experience. We operate in an industry built on trust and guest satisfaction. This can only be achieved through communication and experienced support." less