Best Western Plus Crown Hotel

We had a couple of very enjoyable nights here, everything is 1st class from underground car parking to very well appointed rooms and such helpful & friendly staff with magnificent breakfasts to boot. One of the most enjoyable hotel experiences to date, just about faultless. Some say this hotel is too business orientated and lacks charm, who cares I like standards & being made tio feel important and well looked after. This hotel is a credit to the chain. less

Good hotel with multi-lingual staff that were very pleasant and welcoming on arrival. They arranged gluten free food without having to be asked! The room was clean, spacious and in good order. Secure underground parking was available. less

Stayed here for three nights for football trip. Reception staff friendly and helpful. Domestic staff great with new towels when needed. Rooms comfortable. Cooked breakfast mediocre with same thing each day but great selection for continental breakfast. Very good location for town centre ( make sure to ask directions as we went wrong way first night). Thank you. less

Stayed here last week and was treated really well by the staff. They looked after us and nothing was a problem. Special mention to Helmut the night porter. We were so drunk on the German beir one night he made sure my mate got to his room. Hotel was clean and minibar well stocked. All in all no complaints. less

We went to watch a Borussia Monchengladbach game so just need accommodation for one night. We arrived early but even so our room was ready and we were able to check in. Our room was a good size, clean and comfortable, good wifi and aircon, a minibar, safe etc. Maybe a bit dated décor wise but perfectly suitable for our stay. The bathroom had a shower cubicle and no bath but that suited us. The staff were very friendly and really helpful. After the match we got back to the hotel quite late so had a couple of drinks in the bar, the prices were reasonable and the barman was friendly. There is a PC and printer near reception so we could print off our boarding cards for the flight home. The hotel location is good, we walked from the Hauptbahnhof and it took about 20 minutes, we went to do a bit of shopping and it was about a 10 minute walk to the start of the main shopping street. There is a supermarket next door and a bus stop close by. We had a great day in Monchengladbach and would stay here next time we come to watch Die Fohlen. less