Immaculate room, wonderful customer service.
We had to stop last night at this location unexpectedly around 2 am after experiencing some car trouble. I was so impressed! The attendant on duty made check in quick and painless. Since I was jugglin... more
We had to stop last night at this location unexpectedly around 2 am after experiencing some car trouble. I was so impressed! The attendant on duty made check in quick and painless. Since I was juggling a toddler and two bags, she put me as close to the elevator as she could, AND managed to save me $10 at check in. This feels like a very safe location, and is spotless. I saw no flaws at all. The bed was very comfortable, with ample pillows and blankets. Outlets (American and European,) and 2 USB ports on both sides of the bed! Bathroom was immaculate, and even the remote had been disinfected. I never heard another soul—even when housekeeping was right next door cleaning. (We walked by the open room.) The best thing about this location is the eco friendly nature of the hotel. Lights and heat run on a circuit that are only activated by a key card you receive at check in, meaning there isn’t any wasted power for empty rooms. Even though the room was chilly when we walked in because of this, it was warm within 20ish minutes. Checking out was easy, and even though we didn’t stay to eat, the food smelled amazing! I don’t know if we’ll have a reason to stay this close to home again, but I would definitely recommend them—they made a mom traveling solo with a little one feel very secure! less
Tina M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We look forward to serving you again!
General manager of Best Western Plus Crawfordsville Hotel