Best Western Plus CottonTree Inn

My husband and I stayed at Best Western Plus Cottontree Inn in North Salt Lake for a little getaway at the recommendation of a friend. The room was a good size and thankfully the bed was comfortable, the jacuzzi was ok, and the breakfast was good. Staff was also nice. Unfortunately however, the room was not the suite we were expecting. It felt very business like inside the room, not at all romantic in decor, furniture, or carpet, with the exception of the fireplace. The location of our room was not very quiet, and didn't feel very private (which was the reason for our stay) It was at the end of the hallway, next to the room with the ice and vending machines, plus we were not far from the stairwell. It would have been fine to be next to that room and stairwells, as long as we didn't have to hear all the commotion going on from other guests, but unfortunately, we did. While our stay at this hotel wasn't terrible, some of it was good, it was just disappointing because we have had nicer rooms from other places and paid less money for it. less

I am a Best Western Diamond Select level member of the Best Western frequent stayer program and this hotel is without a doubt the absolute best, Best Western Plus, I have ever had the pleasure of staying. I enjoyed my stay here so much I wish I could have stayed longer. The property is clean, well cared for, and obviously well managed. The staff are all very friendly and go out of their way to be helpful and accommodating. I will definitely stay here again should the opportunity present itself. Also of note during this pandemic the property is obviously taking the situation very seriously and is taking all recommended precautions. I like that they are still serving a hot breakfast but it is not buffet style but cafeteria style where you are served and can easily take the hot food back to your room. less

They still serve breakfast. A real breakfast to be exact. The breakfast attendants would personally serve the items to keep everything clean and safe. I was really impressed by the attention to detail the staff had to every cleaning standard. It was a relief after we had to anxiously make an emergency family visit during the COVID crisis. The rooms were impressive like the photos on their website. I've stayed at a lot of Best Westerns and this was one of the "Best" ones. I personally think this is a lot better than the average Plus rated location. This could be considered as good as the Premium Best Westerns. less

I loved this Hotel. The staff is very well trained. They are so nice & efficient. AJ at the front desk was so nice & helpful. They still have a hot breakfast. Ashley was there most morning & she had scrambled eggs, hash-browns, and bacon or sausage. She will give you a plate to eat in the dining area or one to go to take to your room. There were a lot of us & we were there 8 nights for work. Ashley was so patient & nice. We all really liked her. They also have cold cereal muffins, juice, milk and oatmeal. The rooms are very clean. The whole place is very clean. The housekeeping staff is awesome. My first day I got lost toting all my luggage. I asked a housekeeper where my room was & she stopped what she was doing & walked me there! She could tell I was frustrated & was so nice. She even offered to carry my luggage. If I hadn’t been so tired I would’ve remember to get her name because she was awesome. Our entire time there was excellent. I highly recommend this Hotel. less

We had an exceptional stay at the BW+ Cottonree Inn, Salt Lake City. The hotel was clean (sterile) and safe. The staff go out of their way to make guests safe and comfortable. Even breakfast was served in a unique way to allow guests to enjoy the hot breakfast and stay safe. I say a huge "thanks and way to go" to the staff there! less