Nice but, don’t expect rules at the pool.
27/04/2019 Navigator36812905911, Tempe, Arizona
It was a really nice place especially for the price but try and use the pool at 11 PM a bunch of kids under the age of 14 got to play around with their music super loud. There were kids there until 3... more
It was a really nice place especially for the price but try and use the pool at 11 PM a bunch of kids under the age of 14 got to play around with their music super loud. There were kids there until 3am. There really should be a curfew for those trying to have an adult getaway and not having kids jump in and out of a hot tub seems only respectful. A 24 hour pool should not have kids screaming and running around until 3am. The staff was too scared to do anything about it it seemed. less
CottonTreeManagement, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Thank you so much for taking the time to leave us your feedback. I am very sorry to hear that your stay was less than perfect. Our rules do generally prohibit individuals under the age of 14 from using the pool without adult supervision. This is for the safety and convenience of both the under aged individuals and other guests. We also generally respectfully ask that guests do not play music aloud in public areas as we understand that it can be disruptive, especially at higher volumes. Your comments here will help us be better aware of the issue and avoid this in the future. I hope that you choose to give our hotel another try the next time you are in town and are better able to relax and enjoy all of the amenities we have to offer.