Best Western Plus CottonTree Inn

1030 N 400 E, North Salt Lake, Utah, 84054-1946, United States
based on 598 reviews Trip Advisor Logo
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Best Western Plus CottonTree Inn

Welcome to Best Western Plus Cotton Tree Inn! Guests looking for a Best Western hotel near Salt Lake City with great customer service and an unbeatable location can have it all right here. Our North Salt Lake hotel is near Lagoon Amusement Park, pe show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus CottonTree Inn

Traveller Overview:
4.5 Rating: 598 reviews
Excellent 56%
Very Good 30%
Average 8%
Poor 3%
Terrible 1%
Rating

shnpan, wrote review 07/02/2020

Good Hotel

We were upgraded to the honeymoon suite. The room was oddly configured with a king bed and sofa bed. The sofa bed had to be moved too close to the kind bed in order to open the sofa bed. It didn't l... more

Owner Response
CottonTreeManagement, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Thank you so much for taking the time to leave us your feedback here on TripAdvisor! I am very sorry to hear that your stay was less then what can typically be expected from a visit to our hotel. We strive to have a fresh and delicious breakfast each morning and apologize that during your stay, your expectations were not met. We will continue to improve our complementary breakfast options with your feedback. Our suites are typically found to be very comfortable and spacious, I'm sorry to hear that the arrangement of the room was not convenient for you and your family. I hope that the next time that you are in town that you give us another chance to provide you the superior customer service that we are known for. Jessica Vore Sales Coordinator
Rating

Rob2222, wrote review 13/01/2020

Great Place to Stay

I checked in and the service was outstanding. The room was very nice and the bed was very comfortable. The fitness center was very nice and way above average. The breakfast was really good with bacon ... more

Owner Response
CottonTreeManagement, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Thank you so much for taking the time to leave us your feedback Rob! I am very happy to hear that you enjoyed your stay and that you liked our breakfast. We always do our best to keep it fresh, with a large variety. Our bacon is one of my personal favorites too and you're correct, we serve real eggs! We hope to see you again very soon. Jessica Vore Sales Coordinator
Rating

pinksunset2008, wrote review 07/01/2020

Clean hotel, excellent staff, airport shuttle

We booked this hotel because we had an early flight out of SLC. This hotel has an airport shuttle. We checked in the evening before our flight and Becca and Ryan were very personable and knowledgabl... more

Owner Response
CottonTreeManagement, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Thank you so much for taking the time to leave us such kind feedback! I am ecstatic to hear that Becca, Ryan and Matt were able to go above and beyond to make your stay a memorable one, I will make sure they receive your complements. I hope that you enjoyed your trip and that we see you again soon! Jessica Vore Sales Coordinator
Rating

sandrahM1289XS, wrote review 26/12/2019

Most Convenient to Find

The towns we travel have Best Western Hotels, so we can expect consistency without problems. The rooms are always super clean, and the fitness centers also clean and safe. The breakfasts are fresh an... more

Owner Response
CottonTreeManagement, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Sandrah, Thank you so much for taking the time to leave us your feedback! I am very glad to hear that you enjoyed your recent stay at our Best Western Plus CottonTree Inn. We love getting recommendations from loyal Best Western guests, it means a lot to know that you had a comfortable experience at our location as well. We hope to see you again soon! Jessica Vore Sales Coordinator
Rating

SophieCaruana, wrote review 21/12/2019

Basic but good

We were put in this hotel by our airline because of delays but it’s not close to the airport. Well appointed rooms with a TV & good bathroom. Clean & tidy. They have some breakfast available but it’s ... more

Owner Response
CottonTreeManagement, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Dear Sophie, Thank you for leaving us your feedback here on TripAdvisor. I'm sorry to hear that your stay with us was an unplanned one, I hope you were still able to get to were you needed to go and didn't run into any other delays. We are approximately 15 minutes away from the SLC airport, however, travelers usually find the trip quite comfortable and convenient with our complementary shuttle service. I'm glad to hear that you enjoyed our breakfast overall. We try our best to always have variety and change our menu daily to keep things fresh. We are always looking for new things to add or swap so your feedback is very appreciated. We hope to see you again the next time you plan to be in the area. Jessica Vore Sales Coordinator