Best Western Plus Corning Inn

The stay itself was fine. The problem wasn’t until I left the hotel. At check in I paid cash where the front desk rep had assured me no deposit was needed if we kept the debit card I used to reserve the room on file for incidentals. Fast forward to check out, I drop off my keys and leave the town. A couple of days later, I see I had been double charged. Once when I paid cash, and again the day I checked out. I had to contact the hotel multiple times just to have this refunded. The first time, the young lady said she processed the refund, which when I called a few days later found out this was not the case. So they had to put in the request again. After the amount was still not showing in my account I contacted them again obviously upset, when the guy at the front desk caught an attitude. I wouldn’t of been upset if it was taken care of the first time like I asked. If paying with cash is an issue that will cause customers to be double charged, maybe don’t offer that as a payment method. Overall this ruined the experience for me and I will not be returning. less

I choose this hotel becasue it had an EV / Tesla charger on site. i was driving from LA to seattle and it was a good spot to stop. Touchless check in, rooms had fluff removed and it was a nice room. Bed was a little hard for me but it was a nice room. less

We stopped for the night after a long day of driving during our family move from Oregon to Arizona. The hotel staff was friendly and professional and we were assigned a room that allowed us with a view to keep an eye on our moving trucks parked outside overnight. We had a room on an upper floor with two king beds and a pull out couch which was plenty of room for our family of four. Hotel was quiet and there was food and drink available within a short walking distance from the hotel. My husband picked up some delicious tacos from a food truck close by, highly recommend! The next morning, the hotel offered a selection of takeaway breakfast items for guests including yogurt, bagels with either peanut butter or Nutella, and pre-bagged breakfast that had a bottle of water, cinnamon roll and banana. Bacon was also available but would be brought out to you if you requested it. I believe there was coffee available, too. Staff gave us extra bottled water for our departure. Very pleased with the staff and property and would definitely recommend this hotel to any one coming through the area! less

Our family wanted to travel cross country to California, we were very nervous about Covid and chose our hotels based on reviews from July specifically. So thankful Beat Western Corning Ca was spot on with their reviews. I cannot say enough good things. They were very kind and our room was VERY clean. Breakfast in a bag in the morning was key as other hotels simply stopped breakfast all together. Thanks to the staff who were just comforting after our 2300 mile drive from Illinois. 100% excellent overall. less

IAM still so in shook the way this motel treats there guest what happened to our customers our always right and when do staff argue or treat them as if did something wrong IAM so glad I almost didn't work this job due having surgery and taking time off work besides that with staff my husband and I barely got any sleep first two nights it'll be totally of 4 nights tonight we thought yes it's quiet then dude upstairs starts yelling at someone off on I called front desk idk IAM going make it my mission to go up chain of command with my boss and make sure either staffs changes or better not say much more already said enough oh we paid $120 and $140 this what we got could of went next door way less $70 better treatment less