Best Western Plus Continental Inn & Suites

855 Sandlewood, El Cajon, California, 92021-5618, United States
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Best Western Plus Continental Inn & Suites

Guests staying at the Best Western Plus Continental Inn & Suites will find everything they need to ensure a relaxing and enjoyable stay in southern California.

Centrally located to the Interstate 8, this 100 smoke-free El Cajon hotel boasts
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
855 Sandlewood, El Cajon, California, 92021-5618, United States

Reviews of Best Western Plus Continental Inn & Suites

Traveller Overview:
3.5 Rating: 312 reviews
Excellent 33%
Very Good 18%
Average 16%
Poor 15%
Terrible 15%
Rating

jdaz2021, wrote review 20/03/2021

You call this a Best Western?

Staff was very nice. The exterior concrete and landings are filthy. The fridge leaked on the floor, I had to put the shower towel in front of it. Small TV, basic channels, (mostly shopping networks) n... more

Owner Response
Hotel Manager, Other at Best Western Plus Continental Inn & Suites, responded to this review
Dear Guest, I am very sorry to hear that we did not meet your expectations. My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention Sincerely Hotel Manager.
Rating

Micchi999, wrote review 23/02/2021

Not worthy for Best Western Brand

Don’t go this place. It is terrible hotel. Broken amenities, specially old and dirty couches, dirty room, bad smelling, unfriendly employee. This hotel room must be remolding, but it is used for trav... more

Owner Response
B Davis, Marketing at Best Western Plus Continental Inn & Suites, responded to this review
Thank you for your feedback, we are very sorry that we let you down and we will make sure we forward this to the manager for review. We again apologize and appreciate you sharing your experience and we wish you the best in your future travels.
Rating

gloriaerodriguez, wrote review 19/02/2021

Estela front desk

She was very accommodating great customer service and hospitality over all great hotel clean close to mall friendly staff and security services I didn't not worry bout my safety . Great price I will r... more

Owner Response
B Davis, Marketing at Best Western Plus Continental Inn & Suites, responded to this review
Thank you for the wonderful rating and for sharing your experience, we are so pleased to hear that you enjoyed your stay as well as the location. We appreciate your business!
Rating

aliizaa2020, wrote review 08/12/2020

Worst best western I ever stayed

At check in they don’t have the room I originally booked long time ago “we don’t have it anymore”. Room was dirty, dusty, tub dirty sides of tub chipped (not safe) tub was leaking after we shower. No ... more

Owner Response
B Davis, Marketing at Best Western Plus Continental Inn & Suites, responded to this review
Thank you so much for alerting us, we are so very sorry. I will make sure that I forward this to the manager for review, so we can look into this. We appreciate your feedback and your business. Thanks again.
Rating

294janenec, wrote review 26/09/2020

Horrible Place!!

The minute I walked up to this Lobby I knew I made a mistake. The marble in the front was very pretty but it was stained and dirty with spilled drinks like it hadn't been mopped in 2 months. I was ver... more

Owner Response
B Davis, Marketing at Best Western Plus Continental Inn & Suites, responded to this review
Thank you for your feedback, we understand and we are very sorry that you were let down and we will make sure that the manager knows so that we can rectify this situation.