Best Western Plus Condado Palm Inn & Suites

55 Avenue Condado, San Juan, 00907-1708, Puerto Rico
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Best Western Plus Condado Palm Inn & Suites

The Best Western Plus Condado Palm Inn & Suites is committed to making your stay in Puerto Rico comfortable and memorable. Enjoy our room accommodations with modern amenities and stylish furnishings, pool, hot tub, beach club and fitness center. Try show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Condado Palm Inn & Suites

Traveller Overview:
4.0 Rating: 1963 reviews
Excellent 44%
Very Good 34%
Average 13%
Poor 4%
Terrible 2%
Rating

Santilynn, wrote review 22/06/2020

MISADVERTISEMENT, NO FREE BREAKFAST HERE

Rented a room at this hotel for two days through Priceline because they advertised themselves as having FREE breakfast. This is an expensive tourist area and I wanted to save. However when I arrived a... more

Owner Response
228henryn, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review
Hi Lynnette, Thank you for staying with us and taking the time to provide feedback. As you mention, during normal times we have a complimentary buffet breakfast. Due to the pandemic, the local government has prohibited buffets in order to ensure the safety of our guests and team. We are currently providing Grab and Go bags for breakfast. These consist of a fruit, a cereal bar and a bottle of water. If there is anything that I may assist you with, please feel free to reach out to me at hneumann@condadopalm.com or 787-648-8834. Thank you, Henry Neumann General Manager
Rating

Mrs-Vargas, wrote review 21/06/2020

Great Stay!

Convenient location (1 block to the beach!). Clean room, comfortable bed (2 queen beds in the South Tower). The only negative is no full length mirror in the room. I am returning to PR in November and... more

Rating

jolenep393, wrote review 09/04/2020

Love this place!!

We were there mid March for my Best friends birthday. Hotel and staff were very nice. I have visited Puerto Rico more than 2 times and when I visit, I always stay at this hotel because the staff make ... more

Owner Response
228henryn, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review
Hi Jolene, Thank you for staying with us and taking the time to post a review. We are delighted that you and your friends enjoyed the birthday in beautiful Puerto Rico. Alexandra is an excellent team member, thank you for recognizing her service and attention. For our best rates, please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834. We look forward to your next visit!! Siempre a la orden, Henry Neumann General Manager
Rating

miurkae, wrote review 01/04/2020

Good experience

I stayed at the end of february and have to stay that had an amazing experience. I had a remodel room and at the moment that I entered it felt clean and confy. The staff treated me like I was part of ... more

Owner Response
228henryn, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review
Thank you for staying with us and taking the time to provide feedback. As you mention, we do have newly remodeled rooms available for our guests, we are thrilled you enjoyed the new room product. Our team members take a lot of pride in the service which they provide and ensuring guest satisfaction. Thank you for recognizing their efforts. We look forward to your next visit. For our best rates, please feel free to contact us directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager
Rating

HDAlvarez, wrote review 01/04/2020

Loved it!

Loved the hotel it’s in a great location. Rooms were really nice, clean and updated. Hotel overall is updated and very clean. The staff is excellent and took good care of us!! We will definitely be ba... more