the omelet bar man is my favorite person here
01/07/2018 WageandBabo, Portland, Oregon
This is a very popular hotel because when we booked with them, they only had one room available and we would have liked two. (Thanks to a cancellation, we got a second room later). So if you are consi... more
This is a very popular hotel because when we booked with them, they only had one room available and we would have liked two. (Thanks to a cancellation, we got a second room later). So if you are considering this place, I recommend booking early. It seems very popular with repeat-customers and business travelers in the area, and during our stay, a college sports team filled up the hotel, so the breakfast crowd is very busy.
To my surprise, this is not a newly built hotel building, but a hotel that has been extensively remodelled and updated. This is indicative by the lack of bathroom fan in the bathroom (it uses old-style air vent) and the air conditioning unit in the wall, but despite this, I didn't mind.
Breakfast is very busy with all the visitors, and as you can see from other reviews, there is a popular omelet bar. The omelet maker is a very kind person who remembered us on subsequent mornings and what we had asked for before, and we appreciate his service.
There is another employee in the breakfast area who eats breakfast at the hotel however, and she told us we could not put our bread bun through the conveyor toaster. We are not a fan of the bread offerings, so we brought one of our own, but we weren't too happy about her. Some of the other staff seem to have a bit of an attitude (I'm busy, what do you want) but it didn't bother me much.
Lastly: `as a clean freak about hotels, I do not like elevators so much, and use stairs when practical, so I used the fire escape stairwell at the end of the hall a lot. The door handles on the stairwell doors need to be cleaned.
Advice to future visitors: it is easier to enter from the back street to the back parking lot of the hotel, while Conchester Road is under construction for the next year or so.
The soundproofing is not perfect: I can hear everything going on in the hallway outside the door (and in a surprising twist, the party across the hall came and asked if their music was too loud and turned themselves down), and sometimes the room above, so light sleepers and secret conversationalists should look elsewhere. less
Steve A, Owner at Best Western Plus Concordville Hotel, responded to this review
Thank you for your extensive review. We are always looking for ways to improve and appreciate your feedback. We will look into those doorknobs and make sure they get cleaned. Our team is dedicated to welcoming and taking care of you during your stay. I sincerely apologize that not all our staff was friendly. Our breakfast area is a favorite among all our guests and the omelet bar is the crowning jewel. We hope to see you again next time you are in the area.