Excellent staff, great weekend
11/07/2019 2Vegans2wheels, Bend, Oregon
We went for a 5 day weekend over the 4th of July. First, the person on the phone when I called to book was really helpful in trying to get the room we wanted. Then when we checked in, the front desk... more
We went for a 5 day weekend over the 4th of July. First, the person on the phone when I called to book was really helpful in trying to get the room we wanted. Then when we checked in, the front desk manger helped us and he was super friendly.
I try to write pros & cons and offer a full view of our experience. We ride a motorcycle 15,000 miles a summer and we stay in a lot of hotels.
Pros: Staff, everyone we encountered was exceptional and that is rare.
Room (riverside) had an incredibly peaceful view and vibe. There is not a train track between the hotel and the river, you can walk right to the water. I thought the bed was great, slept well. Housekeeping did a great job.
Restaurant: Absolutely outstanding. Free breakfast was off the menu, I say hands down this was the best hotel breakfast we’ve had over hundreds of stays. Creative menu including vegan options. Dinner was paid but it was equally impressive. Servers were too notch, Mason (and others) at breakfast were great.
Pool & hot tubs (indoor & outdoor). Didn’t use the pool, but kids seemed to be having fun. The hot tubs were hot, like they’re supposed to be.
Cons: So this is an older property and while there has been updating, it fell short in a couple areas. Only one outlet and no USB ports on the desk. We travel with electronics, laptop, charging lots of camera & Gopro batteries, charging 2 helmet intercoms......We have a charging hub, but still, one outlet is subpar. Most places we stay have usb hubs and multiple outlets.
Some of the doors are coming apart, like they are the originals from the 70’s. Overall, the property needs a pretty major overhaul.
Conclusion: We would absolutely stay there again. The things that really matter to us were good and the staff made up for some shortcomings
I would go back just for the free breakfast. I’ll add photos to this as soon as I sort trip photos.
Sandy P, General Manager at Best Western Plus Columbia River Inn, responded to this review
Thank you for staying with our Hood River Inn property, I am so pleased they were able to accommodate most of your needs during your holiday stay with them. I also have enjoyed the walk along the river. I will make sue they see your lovely comments. I hope you can return to the Gorge and we invite you to stay either at Columbia River Inn or Hood River Inn.