Best Western Plus Columbia River Inn

The hotel was immaculate and the staff was friendly, accommodating and very very helpful. We had a view that was spectacular and difficult to leave when our stay was over. We spent two weeks touring Oregon and this was one of the best hotels we stayed in. Cascade Locks is small and dining options are limited but we would definitely stay here again. less

We stayed just 2 nights with a large room (2 x queen size beds plus a lounge area) overlooking the Columbia River. The room has a small bathroom but the washbasins are in the main room! There are 2 large TVs. Warning.... Rooms facing the river have a wonderful and idyllic view BUT between the hotel and river there is a two track railway line. There are 40 freight trains a day rumbling past very very slowly. The trains are typically 2 or 3 locomotives plus some 100 - 110 cars. ( over 1 mile of train). You do get used to it quite quickly, unless one chooses to sound it's horn. less

We were very pleased with our stay at this Best Western. We had a room overlooking the river so could watch the barges and other river traffic go by. The trains also went by regularly so there was a little noise from them but not enough to disturb our sleep (we didn't even need to used the ear plugs provided by the hotel). The room was very clean and the beds comfortable. The double sink/double vanity was a plus! The staff was friendly and accommodating. The complimentary breakfast at the restaurant right next door was excellent and not just the usual motel breakfast. We would definitely stay here again if in the area. less

A good hotel, however, the restaurant next door where we were sent for breakfast wasn't the cleanest. The menu was limited, and the service was quite slow. The food, when it came, was good. The rooms were clean and spacious. less

While it wasn't within staff's control, our stay was less than restful. First, the room smelled of bad men's cologne. Second, at midnight, the room above us began running the spa tub and we heard the water run for about 15-20 minutes as if it was right in the room. Third, at 0345 the fire detector in the room went off and then water began leaking through the detector. Night staff got us another room but not the same amenities as we reserved. Then the am staff was dismissive and condescending toward us when we went down in the morning to move the rest of our stuff. We were never 'angry or rude' but yes upset we had to move at 0400 in the morning. Supposed to be a romantic couple of days, turned out to be a terrible stay. No one reached to us the remaining time we were there (one more night) and when I called, no one returned my call. They did comp the first night but no apology or anything. And called me "upset'... less