Best Western Plus Columbia River Inn

We were very pleased withBW. The location was handy for us to see many sites in and around the.gorge and.mt hood area. Pool area was nice and rooms were comfortable and clean. Staff was always helpful and upbeat less

We went for a 5 day weekend over the 4th of July. First, the person on the phone when I called to book was really helpful in trying to get the room we wanted. Then when we checked in, the front desk manger helped us and he was super friendly. I try to write pros & cons and offer a full view of our experience. We ride a motorcycle 15,000 miles a summer and we stay in a lot of hotels. Pros: Staff, everyone we encountered was exceptional and that is rare. Room (riverside) had an incredibly peaceful view and vibe. There is not a train track between the hotel and the river, you can walk right to the water. I thought the bed was great, slept well. Housekeeping did a great job. Restaurant: Absolutely outstanding. Free breakfast was off the menu, I say hands down this was the best hotel breakfast we’ve had over hundreds of stays. Creative menu including vegan options. Dinner was paid but it was equally impressive. Servers were too notch, Mason (and others) at breakfast were great. Pool & hot tubs (indoor & outdoor). Didn’t use the pool, but kids seemed to be having fun. The hot tubs were hot, like they’re supposed to be. Cons: So this is an older property and while there has been updating, it fell short in a couple areas. Only one outlet and no USB ports on the desk. We travel with electronics, laptop, charging lots of camera & Gopro batteries, charging 2 helmet intercoms......We have a charging hub, but still, one outlet is subpar. Most places we stay have usb hubs and multiple outlets. Some of the doors are coming apart, like they are the originals from the 70’s. Overall, the property needs a pretty major overhaul. Conclusion: We would absolutely stay there again. The things that really matter to us were good and the staff made up for some shortcomings I would go back just for the free breakfast. I’ll add photos to this as soon as I sort trip photos. Don less

We wanted a nice place to stay for our first trip to the West coast..Wanted to explore the waterfalls and Mount Hood are..What a pleasant surprise this hotel and surroundings was..Can not wait to return! less

The pictures for the property make this appear a lot nicer than it is. Between the hotel and river, is a train track with trains running all night long. The pool is the smallest I have seen in a hotel. Breakfast is next door (pray it's not raining) with a selected menu for hotel guests. Don't even think about substitutions for the breakfast offerings. The view is the same from any other property around the area. Very expensive in relation to what is actually offered. A totally different type of Best Western Plus service and facilities than I have experienced at any other location. less

We were in Cascade Locks for a Riverboat tour and decided to spend the night. It was beautiful, the view, the room, the people, etc My husband had surprised me with this trip, he booked the room, the tour, etc. and when the girls at check in heard this, they went above and beyond to make sure our stay was great. The balcony room on the 4th floor was amazingly beautiful. We slept with the window open to hear the river and the trains. It was great. BTW, thanks for the ear plugs in the room. That was great! less