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Best Western Plus Columbia River Hotel

AAA - 3 Diamond

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Situated on the mighty Columbia River in the West Kootenay region of British Columbia, Trail is a special place of international sport and civic pride, of natural beauty and industry. You will find our award-winning boutique hotel downtown in the heart of Trails business district near Trail Memorial Center, Fortis BC and Teck Metals Ltd.-your own personal oasis and a true home away from home for those who know and appreciate the best.

Whether you join us for business or an escape to the outdoors, our services and amenities make sure you feel your absolute best. You will enjoy great amenities such as Foxys Fine Food & Drinks dining lounge, full service meeting and banquet facilities, a 24-hour business center, an on-site fitness center and spa, express checkout and dont forget the complimentary hot breakfast bar waiting for you every morning to get your day started off right.

If golf is your passion, Red Stone and Birtchbank let you play award-winning courses in breathtaking landscapes. If you love water, fish the mighty Columbia River, lounge on the beaches of Gyro Park, or dip into our pristine spa. Whether hiking or downhill skiing at Red Mountain, shopping Waneta Plaza or catching a play at Charles Bailey Theatre, the Best Western Plus Columbia River Hotel services and amenities elevate your experience-creating memories you will cherish forever.

We continually reinvest in our award-winning accommodations to ensure you receive the sleep you pay for. We take great pride in providing our guests a bed thats been described time and time again as simply heavenly.

Only ten kilometers from the Trail Airport, travel with ease to our hotel and discover an authentic local experience. Our chefs create imaginative cuisine inspired by the freshest local ingredients and our bartenders serve up a selection of local brews.

We are dedicated to the environment and building community. We are a proud Green Key rated hotel. Enjoy your stay.

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Location

1001 Rossland Avenue
Trail
British Columbia
V1R 3N7
Canada
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 250/368-3355
AAA - 3 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type V1R 3N7

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Address
1001 Rossland Avenue
Trail
British Columbia
V1R 3N7
Canada


What's nearby?

Recreation

  • 0.24 kilometers(s) from Fortis

  • 15.00 kilometer(s) from Rossland

  • 26.00 kilometer(s) from Castlegar

  • 67.00 kilometer(s) from Nelson

  • 0.02 kilometer(s) from Fortis BC

  • 0.08 kilometer(s) from Trail Memorial Center

  • 0.08 kilometer(s) from Teck Metals LTD

  • 10.00 kilometer(s) from 5N Plus

  • 11.00 kilometer(s) from BC Recycling Centres Association

  • 12.00 kilometer(s) from Toxco Trail BC

  • 13.00 kilometer(s) from Waneta Dam

  • .20 kilometer(s) from Selkirk College

  • .60 kilometer(s) from J. L. Crowe Secondary School




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 280 traveller reviews
Rating: 5 116
Rating: 4 102
Rating: 3 49
Rating: 2 9
Rating: 1 4
Rating

Surprisingly pleasant

04/02/2019 Juli S,

Our family stayed two nights for a hockey tournament. Upon arrival, my heart sunk at the exterior sight of the hotel. I have to mention that parking at the front entrance is a challenge; not many stal... more

Owner Response
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review
Hi Juli, Wow! Thank you for taking the time to review your stay with us. We appreciate getting such detailed feedback on what seems like every possible aspect of your stay. Clean and comfortable is pretty much our motto. As someone with a family as well I highly value cleanliness. I do want to point out a couple really small things. We keep hair dryers in every room, they are hung in a black bag in the closet. For the bathroom fan, while there is no switch to operate it, we have a 24-hour constant flow system in place to ensure it is always working. The last part, booking a room here. I always recommend going direclty since we always match the lowest online listed rates, but without having to be stuck with the non-refundable part of those sites. I really hope we see you again, soon!
Rating

Watch out for extra fees and marijuana

25/12/2018 PortMoody, Coquitlam

Be careful if you book this hotel, as the top listing from a Google search redirects you to a booking "service" called Guest Reservations. You get charged for the room plus an item labelled "Tax Reco... more

Owner Response
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review
Hi, Thank you for completing the survey regarding your recent stay with us. Best Western as a chain has partnerships with a lot of websites to make sure everyone can book in a way that suits their needs. We want to make sure guests can book how they want to book instead of limiting them. I reviewed your case, and it looks like the site you used was charging in USD, and since I'm guessing you are Canadian they charged you a foreign exchange fee. I also looked and it shows you contacted Best Western HQ directly well before your stay and they advised you to contact the third party to cancel the booking and book with the hotel directly to save the fees. For your stay here, I am happy to see the front desk took action and moved your room when you encountered an issue. We have a strict no smoking policy that every single guest must sign at check in, which comes with a fee of $500 for violating it. We had the unfortunate luck of having a guest who smoked, and got charged for it. I hope we see you again soon, we always appreciate an opportunity to improve.
Rating

Another typical Best Western, good value.

22/11/2018 Ryan K, Abbotsford

Good value for your money. Good central location in town and within walking distance to most amenities that you may need. Good breakfast considering that it's part of your room price, no complaints. S... more

Owner Response
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review
Hi, Thank you for completing the survey regarding your recent stay with us. We have recently added even more hot items to our breakfast. From hashbrowns, to scrambled eggs, and even omelettes, we are always looking to improve what we offer our guests. I hope we see you again soon, maybe for a ski package this winter?
Rating

Great !!

19/10/2018 sunlover86, maritimes

Stayed for one night on stopover...great hotel. From check in to check out no issues. Front desk friendly, room clean, bed comfortable , good free breakfast to start the day. I thought it being right ... more

Owner Response
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review
Hi, Thank you for completing the survey regarding your recent stay with us. Your review is greatly appreciated. Everyone here, from front desk, to housekeeping, maintenance, we are all striving to make every single guest feel welcomed when they walk through our doors. Being on the highway can be a challenge, but I find most guests respond similar to you in that they don't even notice it. Since we are in the heart of downtown Trail we are close to a lot of what our city has to offer. I hope we see you again soon, maybe for another nights stay or even just a dinner at Foxy's if you're passing through town. Guest Relations Manager
Rating

Summer Bliss

25/09/2018 romaric2018, Vancouver, Canada

Spent three nights in Trail to connect with family for a special occasion! The overall hotel experience was outstanding from the service and the amenities offered at this location! There were three o... more

Owner Response
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review
Hi, Thank you for completing the survey regarding your recent stay with us. I'm pleased we were able to provide a place to stay during your special occasion. We aim to be the home away from home, and to make every single guest feel welcomed the moment they step through our doors. I hope we see you again soon, for another family special occasion, or even a quick visit to enjoy the amazingly beautiful natural surrounds in Trail. Guest Relations Manager