Best Western Plus Columbia Inn

2904 Clark Ln, Columbia, Missouri, 65202-2480, United States
based on 31 reviews Trip Advisor Logo
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Best Western Plus Columbia Inn

Come check out a football game, enjoy the holiday season downtown, visit with friends and family in the area and check out our updated hotel!

We have an indoor pool, business center, truck/RV parking, complimentary Wi-Fi, complimentary brea
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2904 Clark Ln, Columbia, Missouri, 65202-2480, United States

Reviews of Best Western Plus Columbia Inn

Traveller Overview:
4.0 Rating: 31 reviews
Excellent 54%
Very Good 12%
Average 12%
Poor 6%
Terrible 12%
Rating

dickrobinclay, wrote review 30/04/2021

CLEAN!!!!

The last serveral stays (at other hotels) were unpleasant so the fact that this one was so clean and comfortable with a good breakfast made it a rea stand-out! I highly recomment this one due to the... more

Owner Response
Guest Relations Manager, Other at Best Western Plus Columbia Inn, responded to this review
Hi dickrobinclay, Thank you dickrobinclay, your review is very impressive to us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five star experience. Thank you very much.
Rating

cocob466, wrote review 24/04/2021

Great Accomodations

I stayed here for a couple of nights and upon arrival I knew that this was the hotel for me. The staff was extremely friendly and catering to all of my needs and wants. One particular staff member by ... more

Owner Response
Guest Relations Manager, Other at Best Western Plus Columbia Inn, responded to this review
Hi cocob466, We are overjoyed to discover the positive impression we made with our service and hospitality. It means so much to us to hear your positive comments regarding our staff hospitality. You have described the hotel in such a positive light that we take great pride in. I’m very glad you enjoyed your stay with us. It will be our pleasure to have you with us again very soon.
Rating

jebest2021, wrote review 02/04/2021

Good location, good food, and good service.

The area around the front desk was small making it difficult if several were in line and others bringing in baggage. The room was rather small. But these things can be overlooked as the staff were v... more

Owner Response
Tina M, Other at Best Western Plus Columbia Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to write this review and share your experience. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. It's important for us to impress our guests and your comments will make this goal that much more attainable. It is our sincere hope that you will one day return to see how your comments have affected our direction in reaching our ultimate ambition of giving each guest a five-star experience. Thank you very much.
Rating

xctryskier, wrote review 23/03/2021

the smell!

husband, 20 lb dog and i stayed here on saturday march 20, 2021....walked into the room and the smell about knocked me down....the smell of dog urine on carpet was beyond awful....we tried to get anot... more

Owner Response
Tina M, Other at Best Western Plus Columbia Inn, responded to this review
Dear Valued Guest, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. We take utmost care and caution in terms of cleanliness of all guest rooms to ensure that it doesn't lead to any kind of suffering or inconvenience to any of our guests. Once again please accept our deepest apology for the inconvenience you encountered during your stay. Thank you for letting us know, hence allowing us to improve.
Rating

myrongmiller, wrote review 22/03/2021

Clean Room and Comfortable

Good mattress a great night's sleep, could have bigger, more firm pillows. The rooms are always nice and clean. Breakfast was good, not much variety. I would recommend this hotel , not fancy but clea... more

Owner Response
Tina M, Other at Best Western Plus Columbia Inn, responded to this review
Dear Valued Guest, We are so pleased to hear that you enjoyed your stay! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Thank you for the kind words and compliments to our service and the breakfast services We hope to impress you again during your next visit and thank you for the recommendation.