Best Western Plus Columbia Inn

The last serveral stays (at other hotels) were unpleasant so the fact that this one was so clean and comfortable with a good breakfast made it a rea stand-out! I highly recomment this one due to the fact that is was so clean, the staff was wonderful and the breakfast was good. less

I stayed here for a couple of nights and upon arrival I knew that this was the hotel for me. The staff was extremely friendly and catering to all of my needs and wants. One particular staff member by the name of Natalie Lock made my stay completely satisfying. This young lady went above and beyond the call of duty to make every single guest happy by my observation. No building is perfect by no means and there was a minor issue but she handled it professionally and even gave me a $24 discount when she didn't have to and for that I rate it EXCELLENT!!! Natalie Lock I bow and tilt my hat for you are truly an asset to the company! less

The area around the front desk was small making it difficult if several were in line and others bringing in baggage. The room was rather small. But these things can be overlooked as the staff were very pleasant and helpful, Steak and Shake and Jim Evans were right next door, and the breakfast was wonderful. Breakfast sandwiches were made for us, tater tots, Greek yougurt, nice fruit selection. The location was good right off I-70 and 63. I would definitely stay here again. less

husband, 20 lb dog and i stayed here on saturday march 20, 2021....walked into the room and the smell about knocked me down....the smell of dog urine on carpet was beyond awful....we tried to get another room but they were booked up....tried to go to a different hotel but no vacancies....it was 10pm and we had no choice but to stay....complained to manager on duty and i think she credited some part of the charges.....this room needs to be blocked off and have a complete makeover....we've stayed at many fine best western plus but this was beyond awful....many dogs were staying at this hotel with a $20 a night charge....replace the carpet people!!....wonder if all rooms smell like this?.....the whole building needs to be renovated. less

Good mattress a great night's sleep, could have bigger, more firm pillows. The rooms are always nice and clean. Breakfast was good, not much variety. I would recommend this hotel , not fancy but clean and comfortable! less