This Hotel Does Not Publish Bad Reviews!!! I have made three so far and none have been published!
My family consists of military veterans and first responders...WORST HOTEL in Columbia!!! Don't stay here...EVER! My family has been at this hotel for several days. Rooms are never cleaned, dust and dirt everywhere, floor underneath sink was disgusting, trash was not emptied, no toilet paper, no food at breakfast, no juice, no milk for cereal, rotten eggs, no plates, no napkins, no coffee, nothing for dry bagels and soooo dirty! Ridiculous, lazy, attendant leaves tip jar for providing no food, no service and her cocky attitude and rudeness! Staff eats more breakfast food than is left for paying customers!
There is a pile of vomit at the side entry door and cigarette butts everywhere. Our door keys malfunctioned SEVERAL times per day. Heater sounds like a hurricane blowing! Took a picture of dust covered areas...my daughter suffers from asthma and she is so ill from the excessive dirt and dust!!!! This hotel needs to be shut down by the health department!!! I live in Texas, but grew up in Columbia. I am appalled that during our Xmas vacation (visiting family) this year, that Best Western would treat holiday guests with such rude staff and disgusting conditions!! Buyer beware!!! less
RobynL03, Manager at Best Western Plus Columbia Inn, responded to this review
Unfortunately sir we do not have the ability to publish or not publish reviews. We cannot keep them off the internet or any social media site. I apologize that you feel your stay was so terrible. Given the opportunity we would have loved to fix it. We do hope that you did however have a wonderful Holiday. If we can fix your stay in any manner please reach out to us directly and we will be more than happy to correct our mistakes