Best Western Plus Columbia Inn

2904 Clark Ln, Columbia, Missouri, 65202-2480, United States
based on 13 reviews Trip Advisor Logo
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Best Western Plus Columbia Inn

Come check out a football game, enjoy the holiday season downtown, visit with friends and family in the area and check out our updated hotel!

We have an indoor pool, business center, truck/RV parking, complimentary Wi-Fi, complimentary brea
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
2904 Clark Ln, Columbia, Missouri, 65202-2480, United States

Reviews of Best Western Plus Columbia Inn

Traveller Overview:
3.5 Rating: 13 reviews
Excellent 61%
Very Good 0%
Average 7%
Poor 7%
Terrible 23%
Rating

ronchieb, wrote review 14/09/2020

DO NOT STAY HERE THEY HAVE HAD MULTIPLE BREAK INS

What the description want tell you is there is a homeless camp across the parking lot under the bridge. They have had multiple break-ins 2 nights in a row. And the security cameras are not working so ... more

Rating

theresaG1609CD, wrote review 23/08/2020

False advertising around COVID safety

So, I chose this hotel because it was along my route, and because it advertised good practices around COVID-19. I'm in route to see my dad, who is elderly and about to have a heart surgery, so it's su... more

Owner Response
Tina M, Other at Best Western Plus Columbia Inn, responded to this review
Dear Valued Guest, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Know that we are all aware of the critical situation that is happening around the world with COVID-19 we would like to assure you as our guest that our Hotel is taking standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and associates. We take all reports of lacking service and your suggestions for improvement, particularly with wearing mask and ensure this will be strictly implemented. Hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

annegL4343WA, wrote review 23/08/2020

Mask requirement

I was unnerved to see the mask ordinance was not being enforced at Best Western Plus. I saw 5-6 people without a mask on as we were registering. I asked the woman at the front desk if masks were requ... more

Owner Response
Tina M, Other at Best Western Plus Columbia Inn, responded to this review
Dear Valued Guest, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. Hotel is taking standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and associates. Know that the health and safety of our guests and associates is our top priority. In accordance with recommendations from public health officials including the CDC, we have implemented enhanced operating protocols from check-in to check out and everything in between. Rest assured that there will be no harm that will come to our guest as we ensure strict security for everyone's safety. Please keep us in mind for your next stay in the area. Thank you very much.
Rating

330tehseenh, wrote review 22/08/2020

Good service

Me and my wife stayed last week in this hotel it was clean, service was great! Very affordable. Breakfast is very good and fresh.we see Owner there She say she is new owner but she’s very nice and po... more

Owner Response
Tina M, Other at Best Western Plus Columbia Inn, responded to this review
Hi 330tehseenh, It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your five-star review is greatly appreciated. Thank you for your compliments to our staff, breakfast, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.
Rating

Ashtyn87, wrote review 21/08/2020

amazing hospitality!!!

I always think it's a must to be recognized when doing such an outstanding job going above and beyond what you need to do at your workplace! I stayed at this location with my great grandmother and so... more

Owner Response
Tina M, Other at Best Western Plus Columbia Inn, responded to this review
Hi Ashtyn87, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We will share your comments with our staff and we look forward to your next visit. Thank you very much!