Best Western Plus Colony Inn

3600 El Camino Real, Atascadero, California, 93422-2554, United States
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Best Western Plus Colony Inn

This award-winning Atascadero hotel is host to the Central Coast wine region with access to winery and vineyard tours, wine tasting and annual wine festivals as well as championship golf courses, biking and hiking trails, and the world-renown Hearst show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Colony Inn

Traveller Overview:
4.0 Rating: 592 reviews
Excellent 45%
Very Good 35%
Average 11%
Poor 4%
Terrible 2%
Rating

dj g, wrote review 01/02/2020

Excellen

The place is Excellent, customer guest relationships 100% , the breakfast food ,very delicious. The parking is very secure. The lobby is very clean , also rooms are very big and they have microwave a... more

Rating

derinzyj, wrote review 28/01/2020

A very comfortable place to stay.

This is a very comfortable Best Western, well maintained (even the stairways are carpeted). There is an outdoor pool. There is sufficient parking. The breakfast offerings are varied and well maintaine... more

Owner Response
mirceus, General Manager at Best Western Plus Colony Inn, responded to this review
Thank you for your review. I sincerely appreciate you and the feedback you gave us. It looks like you had a pleasant stay, and were satisfied across the board. However you gave us 4 out of 5. That means there is room for improvement that I must know about. Please do tell us what we need to do to always deserve a 5 out of 5.
Rating

barrym254, wrote review 19/01/2020

lovely stay

We had a great experience here. The front desk was super nice, very refreshing for the hotel business . Room was spotless . We could not ask for more. The location was easy access to surrounding towns... more

Rating

roberthP6721RA, wrote review 09/01/2020

Comfortable and quiet

We have stayed twice at this hotel in the past few months and both times had an enjoyable stay. The first time we had a standard king bed room, which was very nice, and the second time we had an execu... more

Rating

VGK201912, wrote review 30/12/2019

Rude Staff, Noisy bed. Not worth the money.

Noisy bed making it had to sleep and rude staff. very small breakfast room. Staff closed the breakfast room at 9:20..though the closing time is 9:30. have stayed in several hotels and never seen one ... more

Owner Response
Atascadero B, General Manager at Best Western Plus Colony Inn, responded to this review
I sincerely apologize if your were not completely satisfied with your stay. I take feedbacks from customers, and constructive criticism very seriously, and I would like to know who was rude to you, so I can take immediate action. We usually receive compliments with regards to the comfort of our beds and rooms in general. Knowing what your room number was, would help greatly. Our breakfast hours are 6am to 9am, after which we close for cleaning. We wish you only the best in your future travels.