Best Western Plus Coastline Inn

Horrible experience. Parked where check in lady said to and cars where towed. Went thru hours of my day to get my 2 vehicles back.and had to pay out of pocket as they drug their feet to resolve issues .even with cameras in lobby it was Oh no I didnt say that.till another staff stepped in to say yeah you did.i remember,smh worst hotel experience ever. I visit hotels every week being that I have a traveling job and best western will definitely be off our list to stay in corporately. They tax you twice for pet free instead of all at once.so to charges are put on your card.and Jackieblake the gm was cold,short and tried to fast talk me about the situation. No carry once so ever. less

I stayed here from August 21 through August 26, 2019 in conjunction with the North Carolina Shell Show, which was held in the adjacent convention facility. The front desk, housecleaning, and breakfast people were all helpful and pleasant. The room was comfortable, quiet and had a great view of the Cape Fear River. A full and excellent breakfast was included each day as part of the room rate, which was not cheap but fair for the package provided. Two nicely functional computers were available for visitor use in the Inn lobby. The front desk people went out of their way to help me with the logisitics of the UPS-shipped packages associated with the shell convention. less

Stayed at hotel with our dog. It was a good choice for a couple with one pet. Hotel was nice, but the downtown area seemed really quiet at night. We would definitely stay at this hotel again. Breakfast was included but food quality could be improved. less

We had a very pleasant stay with a good hot breakfast the next morning. The location was ideal for a long walk along the riverfront. Our room faced the river which we enjoyed. We did not notice any noise if there was any. The staff was very friendly and helpful. We thought the price was a little high, but considering the time of the year it wasn't extreme. We will stay there again in the future. less

I was booked here for business and had never stayed at this property. I was pleasantly surprised. The front staff was professional, helpful, and very accommodating. The room was immaculate and I could walk out of my room directly on to a pier. It was very quiet and in a great location. I will definitely be back. less