Best Western Plus Coastline Inn

503 Nutt Street, Wilmington, North Carolina, 28401-3339, United States
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Best Western Plus Coastline Inn

Welcome to Best Western Plus Coastline Inn! Our riverfront hotel in downtown Wilmington, NC is known for its stunning views of Cape Fear River and friendly service, with Southern hospitality greatly revered. Hotels in downtown Wilmington, NC historic show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
503 Nutt Street, Wilmington, North Carolina, 28401-3339, United States

Reviews of Best Western Plus Coastline Inn

Traveller Overview:
4.5 Rating: 854 reviews
Excellent 53%
Very Good 30%
Average 10%
Poor 3%
Terrible 2%
Rating

paddycat62, wrote review 05/04/2021

Nice, convenient but pricey

The rooms were clean and modern but on the small side. The beds were very comfortable but pillows were so so. We would have liked comfortable seating and a microwave. The river view was awesome...lo... more

Owner Response
Jackie Blake, General Manager at Best Western Plus Coastline Inn, responded to this review
Thank you for choosing to stay with us while visiting Wilmington. We greatly appreciate your nice comments and we look forward to your next visit.
Rating

kathynorwood1156, wrote review 05/04/2021

Coastline in Wilmington NC

Service was excellent. Front desk personnel were quite helpful in answering questions regarding places to dine and see while in the area. Rooms were clean and nicely decorated. The view of the rive... more

Owner Response
Jackie Blake, General Manager at Best Western Plus Coastline Inn, responded to this review
Thank you for choosing our hotel while visiting Wilmington. I've read your comments and it seems you enjoyed your stay but you rated us for all ones. Can you elaborate to what happened during your stay that warranted ones in all categories? I look forward to hearing from you
Rating

BackPacker380785, wrote review 31/03/2021

Great Cape Fear Riverfront Location

The Coastline Inn is a great location in historical Wilmington. You can walk to the restaurants and bars. I absolutely love Wilmington, the Riverfront and the old historical feel. The hotel's locat... more

Owner Response
Jackie Blake, General Manager at Best Western Plus Coastline Inn, responded to this review
Thank you for choosing our hotel and your comments are greatly appreciated. We hope to see you again very soon.
Rating

robertsD1291NP, wrote review 26/03/2021

Beautiful property

Very happy and sad to have only been able to stay one night. Front desk at check-in was so helpful and rewarded me with an upgrade to a suite for being a Diamond Select member. Check-out was a breeze ... more

Owner Response
Jackie Blake, General Manager at Best Western Plus Coastline Inn, responded to this review
Thank you for staying with us while visiting Wilmington and for being a loyal Best Western Rewards member. Your comments are greatly appreciated and we look forward to your next visit.
Rating

apstewart, wrote review 10/03/2021

Stars misleading

While planning a visit to them Wilmington area on Tripadvisor I read the majority of reviews of Best Western Plus Coastline. These reviews mentioned friendly staff, comfortable beds and great location... more

Owner Response
Jackie Blake, General Manager at Best Western Plus Coastline Inn, responded to this review
I am sorry that you had issues with your check in yesterday and you were not happy with the lay out of our rooms. The decor in the rooms was just installed and completed March of last year. The only reason the photos have not been updated is Pandemic but we are working with Google to schedule a professional photo shoot. As for my team, I only had one person working last night so I have no explanation for the person you mentioned in your comment. My team goes above and beyond for all of our guest. I was totally stunned by this and I will be addressing it with the desk clerk. I hope you enjoy the remainder of your stay and if you need anything please do not hesitate to call the front desk and again I am sorry about your check in experience.