It was a pleasure to stay at the Best Western Coastline Inn. There are many hotels and F/R/B/O accommodations to chose from in the Wilmington/Cape Fear/Wrightsville Beach location; however, the experienced staff namely: Antranece, Roz, Juanita,and Rita make ones stay distinguishable from all others.
At the front desk, Roz and Antranece are welcoming, efficient and responsive in handling all hotel guest issues timely and with satisfactory results.
In the breakfast room, Juanita is affectionately known as “Granny.” She is friendly and caring.
The quality continental breakfast that she oversees has impressed me with its cleanliness. The condiments and toppings have easy and separate access from the food items. Equally important, Granny refurbishes every item
diligently. This breakfast is filled with delight: coffee, tea and and juices, scrambled eggs with sausage or bacon, cereals, yogurt, Belgium waffles with toppings, bread, bagels, muffins and fresh fruit.
In housekeeping, Rita makes herself available to all hotel guest. She is friendly, makes eye contact, and is genuinely interested if you have any guest room needs.
Thank you to the staff: Antranece, Juanita, Roz, and Rita, and thanks to management for maintaining this
phenomenal staff.... less