This hotel is an anomaly - in a good way.
After years of being a Diamond level member with Hilton, I have been staying at BW Plus more often after seeing how nice they are and learning more of what BW does for military members and veterans. Decided on this hotel for our night in Billings that we were looking for lodging. When first pulling up was a little surprised to see the layout of the hotel - like how roadside motels were laid out 30-40 years ago: Rooms opening up to the parking lot, 2 buildings divided by an alley, parking below the motel, etc. This hotel sits on the eastern edge of downtown Billings, so there are plenty of restaurants within walking distance. The rooms are very well appointed: Beds are quite comfortable. Linens, pillows and towels are of high quality - like what would find at a full service Hilton or Marriott hotel. The bathroom mirror has recessed vanity lights in it, shower has a normal shower head and a rainfall shower head in the ceiling, with a knob in the shower to switch water flow from one to the other - a nice touch. Bathroom has heated floors. You rarely see this in Ritz Carlton or Waldorf hotels, let alone a Best Western. Lighting was ample, plug outlets were plentiful. Internet speeds for a hotel were good (~20Mbps down/10Mbps up) None of the outlets have the USB ports built in them yet, no big deal for me. Tv has plenty of channels, including 10 or so HBO channels. AC/Heat was quiet (This can often be a problem!). Across from the lobby is a restaurant called Stellas (Menu and bakery items like a Perkins would have) which is where you get your breakfast as a guest. Guests can select from a limited menu of 7 breakfast options(2 eggs, 2 slices bacon, toast and hashbrowns were one option with a beverage) included in your room rate. These breakfasts are quite large, filled both my boys up which is no easy feat! And the food and service is excellent! I highly recommend getting the fresh squeezed OJ. Having a full breakfast like this for the 3 of us included in a room rate made the value of this stay even better. less