I stayed at this hotel with my family on May 22nd 2018 for just one night. The hotel is centrally located and relatively close to the major historical attractions in the city. The first problem we encountered was with the elevators. My mother moves around in a wheelchair and the two elevators are too small to accommodate even a small foldable transport chair. My mother can walk slowly, so this wasn't a major problem but if you are planning to get to your room sitting in a wheelchair that will be impossible.
The really big problem, however, is the absolute lack of air conditioning until the first of June (and this is four-star hotel). The rooms are nice for a European hotel and relatively large and modern. There is a nice electronic screen on the wall to set up the temperature but no matter how much you play with it it will never start. Not even the fan. When I complained at the front desk I was told that the air conditioning is not activated until June 1st, since the system can only work giving heat or air conditioning but not both. This was late May in Italy, and not exactly a typical warm spring day, however, it was impossible to sleep that night due to the high temperature inside the room. Keeping the window open is not really an option as there is no air current into the room and there is a restaurant/bar right at the entrance to the hotel with outside sitting that is "party central" until late at night. And, of course, with the window open you will be able to track the comings and goings of the entire Genoa emergency and fire department vehicles through the night plus everybody walking or driving on the streets at night. When I complained to the hotel I was told it was "technically impossible" to have a system that would be able to provide heat and cold air at the same time, which obviously shows this people don't go out much ;) Just the day before I had stayed for three nights at the Best Western Hotel City in Milan with perfectly working air conditioning and then four nights at the Best Western Blu Hotel in Rome also without any problems activating the air conditioning. In Canada (or in any other place for that matter) you can activate your air conditioning in Fort McMurray, Alberta, in January if you so want. What was really lamentable was the complete lack of empathy of the people at the front desk about this problem. Their attitude made me wonder if perhaps the hotel is owned by the Italian State and I was dealing with public employees. They simply couldn't care less.
So, If you are going to Italy at any time before June 1st, stay away from this place. I am sure there are lots of hotels in Genoa that will be able to offer what a simple Super 8 motel will give you anywhere in North America. less