Best Western Plus City Center

33 W Spokane Falls Boulevard, Spokane, Washington, 99201-0120, United States
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Best Western Plus City Center

Close to Spokane Convention Center, Riverfront Park, the Spokane Arena, Gonzaga University and Spokane International Airport.

Be close to all the exciting action on your Northwest getaway at our Best Western Plus City Center hotel. Whethe
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Plus City Center

Traveller Overview:
4.5 Rating: 1019 reviews
Excellent 52%
Very Good 35%
Average 7%
Poor 3%
Terrible 1%
Rating

micmcctx, wrote review 13/01/2020

Wonderful Hotel, Great Staff!!

My recent stay at this location was amazing! The location was perfect and close to so much. Recent renovations were excellent (love the comfortable chair in the room!), decor was stylish and modern.... more

Owner Response
Go35174415869, Front Office Manager at Best Western Plus City Center, responded to this review
Hi Micmcctx, Thank you so much for your kind words on the Best Western Plus City Center. We are so happy that you enjoyed your stay and your room. We have been in renovation mode lately, everything is coming together nicely and hopefully we're almost done with most of it. We are so grateful to have such a stellar staff, I'm glad that they accommodated you during your stay. Thank you for staying with us, and we hope to see you again on your next trip through Spokane. Thank you, -Dakoda Rogalette Front Desk Manager
Rating

GFJCM, wrote review 08/01/2020

Great location in Spokane

Have stayed at this property twice in past month. Great location for walking & seeing Spokane. Great staff. Will return to this property again. We were in Spokane to see the excellent Norman Rockwe... more

Owner Response
Go35174415869, Front Office Manager at Best Western Plus City Center, responded to this review
Hi GF JCM, Thank you so much for staying with us again! We are so grateful to be in the heart of Downtown Spokane surrounded by restaurants and just a short walk to Riverfront Park. I've heard that the Norman Rockwell Exhibit is really cool and we're excited to check it out. We hope to see you again soon! Thank you, -Dakoda Rogalette
Rating

Arthur S, wrote review 03/01/2020

The remodel is beautiful

My wife and I had not stayed there for many years. They did a remodel 5 years ago and Wow what a difference. From the front desk, to the carpets, to the new furnishings, amazing! The service was still... more

Owner Response
Go35174415869, Front Office Manager at Best Western Plus City Center, responded to this review
Hi Arthur, Wow thank you so much for the kind words. We love our remodel as well! Hopefully by the next time you come back, we will have our lobby floors finished. We hope to see you again soon! Thank you, -Dakoda Rogalette Front Desk Manager
Rating

mlhalverson, wrote review 23/12/2019

Weekend before Chrismas.

I have stayed at this hotel before. It is in a good location if you want to see the downtown area of Spokane. A plus is free parking. Good breakfast and cookies in evening which we missed. Comfortable... more

Owner Response
Go35174415869, Front Office Manager at Best Western Plus City Center, responded to this review
Dear Mlhalverson, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 5096239727. Sincerely, Dakoda Rogalette Front Desk Manager Best Western Plus City Center
Rating

barbaraC4521WH, wrote review 20/12/2019

Reasonable and comfortable

We had to stay close to hospital for a necessary procedure. Very comfortable, secured parking and close to everything. Very reasonable and good military rates. We were very satisfied with the cleanlin... more

Owner Response
Go35174415869, Front Office Manager at Best Western Plus City Center, responded to this review
Hi Barbara, Wow! Thank you so much for the kind words on the Best Western Plus City Center. We're so happy that you enjoyed your stay and our Complimentary Hot Breakfast. We are very fortunate to be located in the heart of Downtown Spokane surrounded by restaurants and pubs. We hope to see you again soon. Happy Holidays! Thank you, -Dakoda Rogalette Front Desk Manager