Great Hotel If You Need To Stumble Back Drunk From A Bar
This hotel is surrounded by bars. The noise was terrible, and we had to be switched to the other side of the hotel in order to get any rest . Also, there are so many aggressive homeless people aroun... more
This hotel is surrounded by bars. The noise was terrible, and we had to be switched to the other side of the hotel in order to get any rest . Also, there are so many aggressive homeless people around. I did not enjoy my stay. I did not feel safe in the area. Thank goodness they were giving free parking in the garage because I would not have been surprised to find my car broken into had it been left in the parking lot. less
Go35174415869, Front Office Manager at Best Western Plus City Center, responded to this review
I apologize that you didn't enjoy your stay. We are so grateful to be located in the Heart of Downtown Spokane surrounded by restaurants and pubs, and just footsteps away from Riverfront Park Square. With that, there is some street noise from the cars and pubs. I'm glad that the front desk was able to get you moved to a quieter part of the hotel during your stay, and you were able to move your car into our Climate Controlled Garage complimentary. We very very rarely have any issues with cars being parked in our parking lot, it is well lit at night in the lot. We keep an eye on it and have security make several trips throughout the night to make sure everything is smooth as well. We always want our guests to feel comfortable during their stay and leave here happy, I apologize that you didn't. If you have any questions or concerns, please feel free to contact me directly.
Front Desk Manager