Wouldn't stay there again unless they address the problems
Stayed 5 nights.The one and only day we allowed housekeeping to come in they didn't clean very well and they didn't refill the coffee or shampoo. We had to go to the front desk to get it.The wifi conn... more
Stayed 5 nights.The one and only day we allowed housekeeping to come in they didn't clean very well and they didn't refill the coffee or shampoo. We had to go to the front desk to get it.The wifi connection was AWFUL.You're connected one minute, kicked off the next. We couldn't cool the room very well. The thermostat on the wall was not working at all and the wall unit didn't cool very well. The elevator was out of service. The tv was awful. It's too small for the room size, the picture quality was poor and the satellite (Directv) channels also had poor picture quality and had a very limited lineup. The outside lights under the canopy over the exit door we used were out the entire week so it was very dark if you were in/out at night. The food quality was just ok. All in all, would not recommend unless they address these issues. less
ChristyB1323, Guest Relations Manager at Best Western Plus Christopher Inn & Suites, responded to this review
I want to start by saying I am sorry your stay here at the Best Western Plus Christopher Inn & Suites was not to your satisfaction.
My staff and myself take pride in our hotel and try to make each guests stay exceptionable.
I wish you had let myself or the front desk clerk(s) know the issues you were having during your stay so we could have tried to resolve them while you were here.
We will be upgrading the TV size this year and we have technicans that trouble shoot problems with Direct TV and the Wifi connections.
My maintenance man could have resolved some of your issues had we know about them during your stay.
Again I apologize that you encountered issues during your stay with us.
I will use your feedback to help provide our future guests will an expectional experience.