Best Western Plus Chihuahua Juventud

Privada plaza del sol 6405, Chihuahua, 31250, Mexico
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Best Western Plus Chihuahua Juventud

The Best Western Plus Chihuahua Juventud is a business class hotel located on the financial and commercial heart of Chihuahua City. Whether you are traveling for pleasure or business, our qualified staff will be always careful to provide you an excel show more

Pets not accepted
Check-in & Check out13:00:00 | 12:00:00
Privada plaza del sol 6405, Chihuahua, 31250, Mexico

Reviews of Best Western Plus Chihuahua Juventud

Traveller Overview:
4.5 Rating: 111 reviews
Excellent 77%
Very Good 11%
Average 2%
Poor 1%
Terrible 6%
Rating

Alexsosin7410, wrote review 19/11/2020

Great staff

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. Sophia is incredibly helpful and generous, she helped me and my wife with my tra... more

Owner Response
Gerencia de Operaciones, Atención al huésped/Recepción at Best Western Plus Chihuahua Juventud, responded to this review
Dear Alexsosin Thank you for completing the survey regarding your recent stay at one of our hotels. Your preference is very important to us and we value your opinions and comments. If I can provide you with any assistance, please feel free to contact me directly at + 52-614-346-11-11. Sincerely, Raquel rivero COO Best Western Plus Chihuahua
Rating

Gabriela G, wrote review 12/11/2019

One night stay before Chepe

A Very comfortable hotel with helpful reception staff. There are some computers and printers for guest use. The breakfast is pretty basic but good enough for what the hotel is. The rooms are quiet, bi... more

Owner Response
ACHG19, Front Office Manager at Best Western Plus Chihuahua Juventud, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +52-614-346-11-11. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

miriambR2511OH, wrote review 13/08/2018

Best people!

Food is always excellent and staff responsive. Huge buffet breakfast and substantial social hour food and drink in the evening. Walking distance to large mall with theater, many options in English wit... more

Owner Response
ACHG19, Manager at Best Western Plus Chihuahua Juventud, responded to this review
Estimada Miriam Gracias por completar la encuesta relativa a su reciente estadía en uno de nuestros hoteles. Su empresa es muy importante para nosotros y valoramos sus opiniones y comentarios. Al indicarnos lo que le gustó sobre su estadía y cómo podemos mejorar, nos ayuda a ofrecer una mejor experiencia para usted y otros huéspedes en el futuro. Esperamos que vuelva a visitarnos pronto. Si necesita ayuda en el futuro, no dude en ponerse en contacto conmigo al +52-614-346-11-11. Gracias nuevamente por dedicar de su tiempo a completar la encuesta. Apreciamos su fidelidad a nuestra marca. Atentamente, Carolina Torres Gerencia de Operaciones Best Western Cumbres Inn Juventud
Rating

Rocio C, wrote review 19/04/2017

This hotel is a death trap!

The only emergency staircase was obstructed with boxes, cleaning equipment, and other items every time we used the stairs. It is a death trap. We notified reception/manager three different times to ... more

Owner Response
, Manager at Best Western Plus Chihuahua Juventud, responded to this review
Good afternoon Ms Rocio, I am very sorry you had to pass thru this situation in our hotel. I am manager of this hotel and I didnt here about this, beleive me we would have done something about it. I will really like to speak to you i´ll leave you my personal email gerencia@cumbresjuventud.com. I hope i can get the oportunity to hear about you very soon. Sincerelly Johana Rodriguez Manager
Rating

Cesar S, wrote review 05/02/2017

Great value!

Really nice almost new hotel. Clean rooms and excellent service with full breakfast included and free drinks happy hour a the bar! Would recommend to family and friends. I'm sure we will be back every... more