Best Western Plus Chihuahua Juventud

Privada plaza del sol 6405, Chihuahua, 31250, Mexico
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Best Western Plus Chihuahua Juventud

The Best Western Plus Chihuahua Juventud is a business class hotel located on the financial and commercial heart of Chihuahua City. Whether you are traveling for pleasure or business, our qualified staff will be always careful to provide you an excel show more

Pets not accepted
Check-in & Check out13:00:00 | 12:00:00
Privada plaza del sol 6405, Chihuahua, 31250, Mexico

Reviews of Best Western Plus Chihuahua Juventud

Traveller Overview:
4.5 Rating: 121 reviews
Excellent 75%
Very Good 10%
Average 3%
Poor 3%
Terrible 7%
Rating

Eli O, wrote review 05/09/2021

Customer service was not good!!!

It was a nice place to stay, but very loud!!! During night, to close to party venues, we were for doctors visits, we brought it to there attention we had people with the doors open to there room a... more

Owner Response
Gerencia de Operaciones, Guest Services / Front Office at Best Western Plus Chihuahua Juventud, responded to this review
Estimada Sra. Eli: Quiero expresarle nuestro agradecimiento por completar la Encuesta de Huéspedes, sobre su reciente estancia en nuestro hotel. En nombre de todo nuestro equipo, me gustaría disculparme por no cumplir con sus expectativas. Su satisfacción es importante para nosotros y utilizaremos sus comentarios y opiniones para implementar mejoras y asegurarnos de que en el futuro ofreceremos una mejor y más agradable experiencia a todos nuestros huéspedes. Espero que considere alojarse de nuevo con nosotros de forma que tengamos otra oportunidad para ofrecerle una experiencia superior y poder saludarlo. Si personalmente puedo serle de utilidad para cualquier asunto relacionado con el hotel, no dude en contactarme al +52-614-346-11-11. Atentamente, Raquel Rivero Gerente de Operaciones Best Western Plus Chihuahua Juventud
Rating

miriambR2511OH, wrote review 05/05/2021

Always a pleasure!

Really excellent breakfasts - they haven't used covid as an excuse to stop serving! Very tired that so many hotels are using this as a reason for bad service. Very nice staff with excellent management... more

Owner Response
Gerencia de Operaciones, Guest Services / Front Office at Best Western Plus Chihuahua Juventud, responded to this review
I want to express our gratitude to you for completing the Guest Survey about your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. By telling us what you liked about your stay and how we can improve it, you help us improve ourselves and offer a better and more pleasant experience for both you and each of our guests. We hope to have you with us again. If I can personally be of use to you for any matter related to the hotel, please do not hesitate to contact me at + 614-346-11-11. Thanks again for the time you have taken in completing the survey. We appreciate and value your loyalty to our Brand. Sincerely, Raquel Rivero Operations Manager Best Western Plus Chihuahua
Rating

Alexsosin7410, wrote review 19/11/2020

Great staff

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. Sophia is incredibly helpful and generous, she helped me and my wife with my tra... more

Owner Response
Gerencia de Operaciones, Atención al huésped/Recepción at Best Western Plus Chihuahua Juventud, responded to this review
Dear Alexsosin Thank you for completing the survey regarding your recent stay at one of our hotels. Your preference is very important to us and we value your opinions and comments. If I can provide you with any assistance, please feel free to contact me directly at + 52-614-346-11-11. Sincerely, Raquel rivero COO Best Western Plus Chihuahua
Rating

Gabriela G, wrote review 12/11/2019

One night stay before Chepe

A Very comfortable hotel with helpful reception staff. There are some computers and printers for guest use. The breakfast is pretty basic but good enough for what the hotel is. The rooms are quiet, bi... more

Owner Response
ACHG19, Front Office Manager at Best Western Plus Chihuahua Juventud, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +52-614-346-11-11. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

miriambR2511OH, wrote review 13/08/2018

Best people!

Food is always excellent and staff responsive. Huge buffet breakfast and substantial social hour food and drink in the evening. Walking distance to large mall with theater, many options in English wit... more

Owner Response
ACHG19, Manager at Best Western Plus Chihuahua Juventud, responded to this review
Estimada Miriam Gracias por completar la encuesta relativa a su reciente estadía en uno de nuestros hoteles. Su empresa es muy importante para nosotros y valoramos sus opiniones y comentarios. Al indicarnos lo que le gustó sobre su estadía y cómo podemos mejorar, nos ayuda a ofrecer una mejor experiencia para usted y otros huéspedes en el futuro. Esperamos que vuelva a visitarnos pronto. Si necesita ayuda en el futuro, no dude en ponerse en contacto conmigo al +52-614-346-11-11. Gracias nuevamente por dedicar de su tiempo a completar la encuesta. Apreciamos su fidelidad a nuestra marca. Atentamente, Carolina Torres Gerencia de Operaciones Best Western Cumbres Inn Juventud