Clean hotel near airport and grocery store
02/01/2018 owt_u, Anchorage, AK
I had a one night trip in Fairbanks, and selected this hotel for the close proximity to the airport, being next to a grocery store (Fred Meyer), and easy access to the highway. The hotel was very clea... more
I had a one night trip in Fairbanks, and selected this hotel for the close proximity to the airport, being next to a grocery store (Fred Meyer), and easy access to the highway. The hotel was very clean and modern. We were able to check in half an hour early, and our room was on the second floor. All three staff members that I interacted with were very professional and courteous. The room seemed to be bigger than a standard Best Western room, but I am not sure if all rooms are this way. Room was clean, large shower, and bed was comfortable. Only issue I had was our TV remote did not work, but the front desk replaced that right away. We did not have any issues with the noise from the outside or other rooms. Continental breakfast was standard with the waffles, eggs, pastries, etc. Wifi speed was good and never had issues with it.
I will stay here again when I come up to Fairbanks. less
BestWestern C, Director of Sales at Best Western Plus Chena River Lodge, responded to this review
Thank you for taking the time to write a review regarding your stay with us, it is always great to see when we have impressed our guest. I will be sure to share your comments with our staff. We are definitely concerned about our guests’ experience at our hotel and it brings us great pride as a team to know when we have succeeded.
As you mentioned we do offer a complimentary breakfast and are glad you were able to benefit from it during yours stay.
Again, thank you and we hope to see you in the future.
We love having you here!
Director of Sales