Very comfortable stay
31/10/2018 sheila w, cardiff
Stayed for one night on 30/10/18 , had an excellent rate for room only with breakfast optional extra charge . We had the Montpellier Junior Suite , a very well appointed large room with a sofa, table ... more
Stayed for one night on 30/10/18 , had an excellent rate for room only with breakfast optional extra charge . We had the Montpellier Junior Suite , a very well appointed large room with a sofa, table and chairs and small fridge .
The bed was huge and extremely comfortable .
Plenty of parking to front and rear of hotel .
We had a lovely meal in the bar , food was served quickly , was delicious and reasonably priced . The staff are very attentive and helpful .
The only reason I did not award full marks was unfortunately the bar was out of ice on the night of our stay , due I believe to a missed delivery that day ... just one of those things.
Breakfast was £10 each and was lovely , a choice of hot buffet items , juices, cereals , fruit etc .
The hotel is in a lovely quiet location , we did find we nearly drove past it as the Best Western sign is very dim ..... could be helpful if the sign was more brightly illuminated.
We will definitely stay in this hotel again if we are staying in the area. less
GlobeTrotting825763, Owner at Best Western Plus Cheltenham Regency, responded to this review
Thank you for your kind comments. We always try to exceed customer expectations whenever possible, and I am pleased that we have succeeded on this occasion.
We look forward to welcoming you back on a future occasion.