Best Western Plus Chateau Inn Sylvan Lake

nice and friendly staff. Clean and a great breakfast.Lots of amenities. The rooms are nice and clean as well all areas of the hotel inside and out. The beds were nice and comfortable. Quite and not noisy, rooms fairly sound proof. less

The Hotel, Excellent!!! The location is awesome, rooms are spacious and very well kept. Its always a wonderful experience at this hotel. Breakfast is awesome!!! Lots of parking and safe. The staff is also the best. less

Although i have heard it can be quite rowdy on the weekends in Sylvan Lake, whenever we have stayed during the week, it's been clean, quiet, comfortable, reasonably priced, terrific free breakfast and all day free coffee. the amenities such as the pool, hot tub and exercise room were well used by the wife and I. they even have a coin operated washer and dryer which we also used, and if you're out of detergent or fabric softener, they appear to be able to provide some! located across the street from the beach and just down the block from all the restaurants. what more could you ask for? this is our 2nd time staying here and we will come back again ! less

Perfect location and an excellent hotel. They welcomed our golden doodle and genuinely enjoyed her, even giving her special treats! The full breakfast was excellent: waffles, eggs, yogurt, fruits, sausages, bacon etc. They always had tea and coffee in the lobby and even cookies. The room was spotless, as was the poo; and hot tub. Although it is not lakefront, it is directly across from the beach and easy walking distance to a selection of bars and restaurants. less

We wouldn’t stay in Sylvan Lake if this hotel wasn’t here. Love the pool, the rooms and the staff (usually they’re very kind and helpful). The breakfast is pretty good, except for the ridiculously salty omelettes on Tuesday morning. Scrambled eggs are great. Love making my own yogurt parfaits. Yummy organic coffee. Too bad there wasn’t organic decaf ready. Two things really irked us this time: One was the freezing AC blowing in the lobby area, chilling us to the point we got sore throats and my mother couldn’t stay in the main floor area to read her book, which she normally enjoys doing. Would be great if they turned down the AC. The hallways are also unnecessarily freezing but nothing was done when I called front desk about it. Next disappointment was the king mattress, which sloped down from both sides to the middle. (Google still states that this hotel is a 1-minute walk from Wild Rapids Waterslides - which is incorrect, as the water slides closed down a few years ago.) less