Best Western Plus Chateau Inn Sylvan Lake

5027 Lakeshore Drive, Sylvan Lake, Alberta, T4S 1R3, Canada
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Best Western Plus Chateau Inn Sylvan Lake

On the beautiful banks of Sylvan Lake lies Best Western Plus Chateau Inn Sylvan Lake, the perfect destination for a getaway to the great outdoors.

Located just 90 minutes between Calgary and Edmonton, guests of the Best Western Plus Chateau
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Chateau Inn Sylvan Lake

Traveller Overview:
4.5 Rating: 257 reviews
Excellent 61%
Very Good 30%
Average 5%
Poor 1%
Terrible 1%
Rating

newfie9668, wrote review 13/01/2020

Great stay

Friendly, polite staff, easy booking, easy check in/check out. Good breakfast. Clean rooms, good price. I have stayed there in the past, and will definately stay again. Do recommend for a great nig... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for you continued support!! We try everyday to acheive repeat customers with great customer service and a friendly and clean hotel. Comments like yours lets us know we are achieving our goals. Look forward to your next visit.
Rating

Matt L, wrote review 09/01/2020

A Smile in the Dead of Winter!

After driving and travelling for 2 hours in the dead of winter from Barrhead and just wanted to make it safe to my room in Sylvan Lake...Tammy at th efron desk was a welcome smile and friendly face! T... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
So glad you enjoyed your visit with us. We pride ourselves on trying to make everyone feel at home. So glad that Tammy made your feel welcome. Please visit again.
Rating

Culture08258136620, wrote review 28/12/2019

Outstanding

The occasion was a Family Christmas reunion and had some diverse requests which were met with a most eager to please attitude and exuberance. Nice to see a staff that obviously enjoys what they do . ... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thanks you for your kind review. Are goal is to make everyone feel welcome and cared for. So glad we met your needs. Hope to see you soon.
Rating

Voyage424161, wrote review 19/12/2019

Winter in Sylvan Lake!

Stayed 1 night. Dinner and a movie. Beach was all decorated and lit up. Good dining choices. Had a nice experience. Sylvan is quite in winter compared to summer. Will definitely do this trip again. It... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for your comments and so glad you enjoyed your visit. So glad you will be staying again. See you soon.
Rating

JohnG72, wrote review 27/10/2019

Disappointing for a Best Western

My beautiful wife and I were looking to sneak away for an evening and thought the new Best Western in Sylvan Lake would be a great choice. Right on the Main Street with a King bed “ Lake View “ and ... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for your review. We always appreciate getting feedback on our hotel. Disappointed to hear your comments but as always this will give us thoughts to go over to make sure we can improve on our hotel. We would love to hear from you if you have a moment to call as we have a few concerns that would be helpful to go over with you.