Best Western Plus Chateau Inn Sylvan Lake

5027 Lakeshore Drive, Sylvan Lake, Alberta, T4S 1R3, Canada
based on 260 reviews Trip Advisor Logo
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Best Western Plus Chateau Inn Sylvan Lake

On the beautiful banks of Sylvan Lake lies Best Western Plus Chateau Inn Sylvan Lake, the perfect destination for a getaway to the great outdoors.

Located just 90 minutes between Calgary and Edmonton, guests of the Best Western Plus Chateau show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Chateau Inn Sylvan Lake

Traveller Overview:
4.5 Rating: 260 reviews
Excellent 61%
Very Good 30%
Average 5%
Poor 1%
Terrible 1%
Rating

cassimorris14, wrote review 10/02/2020

Great Experience

This place was fantastic. It was great experience!! There was never time i needed to complain and it was speedy and great customer service. The Check in was great!!! Great staff and amazing breakfast... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for the amazing review. I will pass on to all the staff as we try hard every day to make everyone's stay exactly as you experienced. Please come and visit again.
Rating

Christine L, wrote review 10/02/2020

Awesome hotel!

My family stayed here this past weekend. From the friendly service, cleanliness to breakfast quality all exceeded our expectations. Great stay for families events and more :) We enjoyed the free hot b... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for your review. It is always nice to hear that we are achieving our goals for customer service. Please visit again.
Rating

Chris B, wrote review 10/02/2020

Wonderful Stay

Had a great time away from Edmonton in this wonderful community. Best Western was Fantastic It was in walking distance of downtown and the local restaurants. The pool and hot tub were super clean and ... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for your review. So glad you had such a great time in our town and at our hotel. Julius the maintenance manager will be so happy to hear that his pool and hot tub got recognized for all his hard work. Hope you visit again.
Rating

newfie9668, wrote review 13/01/2020

Great stay

Friendly, polite staff, easy booking, easy check in/check out. Good breakfast. Clean rooms, good price. I have stayed there in the past, and will definately stay again. Do recommend for a great nig... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for you continued support!! We try everyday to acheive repeat customers with great customer service and a friendly and clean hotel. Comments like yours lets us know we are achieving our goals. Look forward to your next visit.
Rating

Matt L, wrote review 09/01/2020

A Smile in the Dead of Winter!

After driving and travelling for 2 hours in the dead of winter from Barrhead and just wanted to make it safe to my room in Sylvan Lake...Tammy at th efron desk was a welcome smile and friendly face! T... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
So glad you enjoyed your visit with us. We pride ourselves on trying to make everyone feel at home. So glad that Tammy made your feel welcome. Please visit again.