Best Western Plus Chateau Inn Sylvan Lake

5027 Lakeshore Drive, Sylvan Lake, Alberta, T4S 1R3, Canada
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Best Western Plus Chateau Inn Sylvan Lake

On the beautiful banks of Sylvan Lake lies Best Western Plus Chateau Inn Sylvan Lake, the perfect destination for a getaway to the great outdoors.

Located just 90 minutes between Calgary and Edmonton, guests of the Best Western Plus Chateau show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
5027 Lakeshore Drive, Sylvan Lake, Alberta, T4S 1R3, Canada

Reviews of Best Western Plus Chateau Inn Sylvan Lake

Traveller Overview:
4.5 Rating: 277 reviews
Excellent 61%
Very Good 29%
Average 5%
Poor 2%
Terrible 1%
Rating

mamamarion2021, wrote review 30/07/2021

holiday with grand daughter and family

I hate to tell you how great this hotel is for location because I would love to keep it a secret. It is in a perfect location in Sylvan within easy walking distance to the beach, the stores. the recr... more

Owner Response
Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Yes our location is very handy for all things beach and restaurants. Thank you for your review.
Rating

Robert B, wrote review 26/07/2021

Excellent hotel choice.

This hotel was an excellent choice for a mini holiday. The hotel is centrally located to the restaurants and shops and across the street from the lake. My wife and I were very happy with our room and ... more

Owner Response
Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for your review. It is always nice to share with the staff that their hard work and dedication is notice. Thanks and please visit again.
Rating

DrLee543210, wrote review 24/07/2021

Very rude staff upon check out

Very rude staff upon check out, almost all the equipment in the gym was broken. The room smell like throw up and mould. I requested a little bit later check out because we got there very late and she ... more

Owner Response
Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for your review. Sorry that you did not enjoy your visit with us and I most certainly will look into your views and try to correct.
Rating

frolic2021, wrote review 21/07/2021

Clean, friendly, great location

A great pet friendly, family hotel and I was travelling with neither but not bothered by either. Loved the location at the end of "the strip." Best view rooms are 315, 415 and down on that side of th... more

Owner Response
Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Nice to read that you enjoyed your stay. We look forward to your next visit.
Rating

Arek S, wrote review 19/07/2021

Wonderful place

Super clean. Great staff. Awesome location for Sylvan Lake. You park the car and can walk anywhere from the hotel. I woudl stay here again for sure. The breakfast was really good as well. Lots of good... more

Owner Response
Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Your review was greatly appreciated. Being right across from the lake makes it a great place to come with your family to enjoy all that Sylvan has to offer. Nice to hear that you enjoyed your breakfast. We hope you visit again.