Best Western Plus Chateau Inn Sylvan Lake

I was at the hotel on business and ended up staying there for 30 days. The staff is great and super helpful. The rooms are spacious and very comfortable. I would highly recommend this facility, for any stay in Sylvan Lake. less

The service and quality of this BW were excellent. I recommend this hotel for groups. We were there for a hockey tournament and the hotel was perfect. It is also pet friendly which was nice. The staff were friendly and very helpful. less

The front end staff were terrific. The breakfasts were quite good and the lady making sure the buffet was in good order was happy and friendly. The bed was comfortable but those polycotton sheets have got to go! Crawled into bed and it was like mini lightning bolts racing across the sheets. Polyester doesn't breathe and it traps heat so staying a good temperature at night was difficult. less

Our overall age range would have been 2 years to 75 years. Little ones can get loud and messy, but staff were prepared with over the top solutions. We knew going in what the limitations were and what was expected. The results were that we all came away with a most positive experience! We will be back, that's a promise! less

I absolutely loved our time here this past October. We stayed for 4 nights and we're very well taken care of. My little guy accidentally left a car door open on rental car so staff told me the next day, it was left open, but they closed it for us and made sure it was safe. Our stay included free breakfast which was a reason for my teenagers to get out of bed before 10am. Absolutely delicious. Everything is walking distance to this hotel and there is a Shopper's Drug Mart & liquor store right next door. Across the street and down about 200m is a fabulous restaurant called Wingin' It that my boys were begging me to go back to again. We'll be back! Thank you! less