Best Western Plus Chateau Inn Sylvan Lake

The staff were friendly and helpful. They changed our room so we could overlook the lake even though we were checking in early. They directed us to a great restaurant for supper. It was very central to the lake core of town. The bed was incredibly comfortable. Looking forward to returning there. less

Our Hockey Team (North West Warriors, Atom 6) from Calgary, AB stayed at this property for 2 nights, Feb. 16 & 17, 2018. I was the tournament organizer who booked 16 rooms. The customer service we received from ANN was so outstanding from start to finish. What a very professional, personable, efficient and pleasant woman to work with on every level, really refreshing ! We booked their hospitality room for a team dinner and party for the Saturday evening and it was a lovely space. We could even take a glimpse of the Winter Carnival Fireworks which went off on the lake at 7pm from the windows. TREVOR at the front desk was most cordial, customer focused and accommodating with our stay. The hotel was really gorgeous in every way. The players and parents both could not have asked for a warmer welcome or a more outstanding hotel. THANK YOU BEST WESTERN for all of your great customer service from your employees and for the gorgeous property you are operating in Sylvan Lake, AB. We will be back!!! Barb O'Connor less

Great stay, great rooms, great service, great price! Will definitely stay there again. My husband and I were in the area for a hockey tournament and our son went ahead with teammates and the front desk allowed him to check in so he didn’t have to wait around the lobby less

Sylvan Lake is the most beautiful little town on the lake with lots of shops, restaurants to enjoy your stay. The hotel sits right across the street from the lake. The waterfront is so quaint. The staff at this hotel are excellent, warm, friendly and very helpful. The pool and hot tub are in great shape. The room are in great shape and very clean. Beds are comfortable. i would most definitely recommend this hotel. less

We have stayed at the Best Western Sylvan Lake a number of times and have enjoyed every one. There is a great view of the lake and the hotel is centrally located in the downtown area with easy walking distance of the main beach area. We highly recommend this location at what we consider to be Albertas finest lake! less