Best Western Plus Chateau Inn Sylvan Lake

5027 Lakeshore Drive, Sylvan Lake, Alberta, T4S 1R3, Canada
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Best Western Plus Chateau Inn Sylvan Lake

On the beautiful banks of Sylvan Lake lies Best Western Plus Chateau Inn Sylvan Lake, the perfect destination for a getaway to the great outdoors.

Located just 90 minutes between Calgary and Edmonton, guests of the Best Western Plus Chateau show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
5027 Lakeshore Drive, Sylvan Lake, Alberta, T4S 1R3, Canada

Reviews of Best Western Plus Chateau Inn Sylvan Lake

Traveller Overview:
4.5 Rating: 262 reviews
Excellent 61%
Very Good 29%
Average 4%
Poor 1%
Terrible 1%
Rating

NorthStar599426, wrote review 01/09/2020

Great Weekend

Great location, Nice amenities, Free breakfast. The only think I will change is the breakfast hours, maybe from 7 to 10. The front desk staff was very helpful and they were always available when neede... more

Owner Response
Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for your review, it is so nice to hear good feedback in these times as we are trying daily to make everyone's stay the best it can be. Hope you visit with us again.
Rating

tpapa2020, wrote review 30/07/2020

Excellent hotel in Sylvan Lake

I've stayed twice at the BW Chateau Suites in Sylvan Lake. Once many years ago and again this week. The hotel has maintained the same excellent service and quality that I enjoyed many years ago. The r... more

Rating

cassimorris14, wrote review 10/02/2020

Great Experience

This place was fantastic. It was great experience!! There was never time i needed to complain and it was speedy and great customer service. The Check in was great!!! Great staff and amazing breakfast... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for the amazing review. I will pass on to all the staff as we try hard every day to make everyone's stay exactly as you experienced. Please come and visit again.
Rating

Christine L, wrote review 10/02/2020

Awesome hotel!

My family stayed here this past weekend. From the friendly service, cleanliness to breakfast quality all exceeded our expectations. Great stay for families events and more :) We enjoyed the free hot b... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for your review. It is always nice to hear that we are achieving our goals for customer service. Please visit again.
Rating

Chris B, wrote review 10/02/2020

Wonderful Stay

Had a great time away from Edmonton in this wonderful community. Best Western was Fantastic It was in walking distance of downtown and the local restaurants. The pool and hot tub were super clean and ... more

Owner Response
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review
Thank you for your review. So glad you had such a great time in our town and at our hotel. Julius the maintenance manager will be so happy to hear that his pool and hot tub got recognized for all his hard work. Hope you visit again.