Best Western Plus Chateau Inn Sylvan Lake

My beautiful wife and I were looking to sneak away for an evening and thought the new Best Western in Sylvan Lake would be a great choice. Right on the Main Street with a King bed “ Lake View “ and a jacuzzi... we were very excited to try out a new place. It was easy enough to find, plenty of parking out back. Brand new building, very friendly staff ...... wow the room was very small, this was the upgrade ?????? Very disappointing, yes a Lake view, when you stand at the window, can’t sit and look out the window at the lake. Very clean and new .... but very basic and minimal to say the least. I have stayed in a Super 8 hotel in remote Northern Alberta that was 10 X better. It was a Jet tub not a jacuzzi tub... one of the smallest tubs I have ever seen. This room was very disappointing to say the least... it looked like a great place, pool and everything else, we just never used or even looked at those things... we got up in the morning and went downstairs to take advantage of the Free Hot Breakfast..... no eggs, no hash browns, a couple sausages, again very disappointing. We waited for some more eggs, Etc to be brought out, the guy brought enough eggs for one person so we decided the wait was just not worth it... we were very disappointed with the entire stay... I can’t see staying at this place again. Considering that Sylvan Lake is filled with Million dollar mansions and is a must go to place during the summer this is a hotel that I would expect to find in Alix or Coronation.... I can’t imagine what the basic rooms have if this was one of the best rooms.. less

I organize many business retreats for work and most recently we stayed at the Best Western Plus Chateau Inn in Sylvan Lake. The stay was wonderful. The rooms were nice and clean. The staff was very friendly. And the hotel is in a great location, giving beautiful views of the lake. I would most definitely bring a group back to this location. Everyone enjoyed it! less

this hotel has always been a pleasure to use. the rooms are great and really clean. the pool and hot tub are outstanding and looked after by the staff. the breakfast is the hit of the stay with fresh fruit, fresh, hot cooked eggs, breads and yogurts. you can't go wrong staying at the facility. less

I've been coming to this hotel since it was built, and I'm pleased to say that not much has changed. The beds are still extremely comfortable, the soaker- jet tub is fantastic, and I've never experienced problems accessing the internet, with speeds fast enough for HD with Netflix. Have been here many times, and look forward to coming back many more. less

Had to leave Lethbridge at 4:30AM to make Edmonton Auction by 9:30AM. Then off to Westlock and over to Barrhead. After my meetings and risk of doing any more driving I made a reso at the Best Western Plus in Sylvan Lake. From the minute you arrive to the amazing Breakfast in the looby the next day I was NOT disappointed. My room as great with a Jetted Tub and King Size bed overlooking the Lake Lighthouse in Rotary Park. Being from Nova Scotia it really made me feel a sense of calm and home. Had Not been to that town in a while and walked along the waterfront and was in love with the Fall Colours. Nice aaroment of places to eat close by and a craft brewery across the street. It may be a few KM's off the QEII but well worth the trip in. Lakeshore Drive is something else. It will not be the last time I stay there...That's for sure! Looking forward to my next trip north already. less