Best Western Plus Chateau Inn Sylvan Lake

The staff are prompt, polite, professional and welcoming. The hotel is well situated near the lake and the centre of town. The breakfast was good. The hotel is well maintained and clean. We would stay here again when visiting Sylvan Lake. less

I would definitely say that this hotel has great service and welcoming staff. Cleanliness is outstanding and I always book here every year. My friends and I will definitely continue coming back here!!! less

Pet friendly King sized room was great. The lady that checked us in seemed like a great person. Ordered from the local Boston Pizza, and it was terribly late and cold when we got it, don’t eat there !! less

I stay 100 nights per year in hotels as I travel almost every week for business. My wife and I decided to stay here as we had learned a promotional free night stay from Best Western. The room was nice and they gave us a free upgrade to a room with a view of the lake which was aporeciated. Everything was clean and the staff were friendly. The free breakfast was good and we enjoyed our stay. However, the rooms weren't very sound proof and we heard the people in the next room talking after they returned to their room late that night. I assumed they were staying in the room beside us but can't be sure. I know noise is a deal breaker for some travellers so I thought I'd better give you all the heads up. :) less

We stayed in Sylan to check out apartments and condos. The check lady that nite was so very helpful. It was April 24 2019. We were so tired. We drove 18 hrs. Jetted tub was the best. Beds pillows great. Best Westerns have never let us down. Try to always stay at Best Westerns. Love love love em. less