Cedar Court Hotel - The moment we went into the hotel and spoke with reception our booking for 2 days and full English breakfast – they got completely wrong. They knew nothing about the booking for 2 days full English breakfast, and Line Manager was there to book us in, and I had to remind him of our booking which he had to look at invoice for third time.
The Room 427 – the on-suite fan did not work, and bedroom window was broken, got stuck, and difficult to close, and informing reception someone came to view and we told that maintenance was not working ?? strange for 427 room hotel with other facilities.
First day - At breakfast we were told that we had only booked Room only so they had to check with reception yet again, anyway after more discussions we finally had breakfast. Second day we ordered breakfast in our room – what a complete farce, tomato & brown sauce with salt and pepper despite only ordering continental breakfast, then Corn Flakes turned out to be Rice Crispies, then there was no jam or marmalade for our toast. To make matters worse the tea and coffee was cold.
There was a wedding on Saturday night, the music was very loud and went on long after 1am, with the guest making loud noise because they were drunk in next couple bedrooms, so we ended up with little sleep less