Best Western Plus Cedar Bluff Inn

420 N Peters Road, Knoxville, Tennessee, 37922-2332, United States
based on 895 reviews Trip Advisor Logo
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Best Western Plus Cedar Bluff Inn

Everyone should check the Great Smoky Mountains off their bucket list, and we make it a little easier at our Knoxville hotel with luxury bedding and competitive prices.

Whether youre here for an event at the University of Tennessee or in tow
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Cedar Bluff Inn

Traveller Overview:
4.5 Rating: 895 reviews
Excellent 59%
Very Good 28%
Average 7%
Poor 2%
Terrible 1%
Rating

loansbyshavonna, wrote review 30/06/2020

THE BEST

Every time I have stayed at a Best Western (Myrtle Beach, SC and Cedar Bluff, TN) I personally had an issue for one reason or another. Best Western hires THE BEST employees because I received such c... more

Owner Response
bestwesternknoxville, Hotel Manager at Best Western Plus Cedar Bluff Inn, responded to this review
Hello Guest, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.
Rating

Dave A, wrote review 12/06/2020

satisfied

The room was very clean and comfortable. The price was good. Just wish we could of had the breakfast but was not available due to Covid 19 restrictions. But they did offer water bottles and snack... more

Owner Response
bestwesternknoxville, Hotel Manager at Best Western Plus Cedar Bluff Inn, responded to this review
Dear Dave, Thanks for your stay at our hotel. We accept your appreciation for it but also feel sorry that we could not offer you the usual breakfast. Due to current COVID-19 pandemic crisis, we are trying our best to make our guest stay as safe as comfortable, & make avail of all the amenities & facilities whatever we can offer to our guests. Our goal is an excellent experience for every guest, and I'm pleased you were satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager
Rating

Homwat, wrote review 10/06/2020

Bad - Travelers Beware!

Rock hard beds,rock hard pillows, and the very worst is that they have hired several illegals from Mexico here as maids. According to Homeland Security, it is AGAINST the law to further the cause of i... more

Owner Response
bestwesternknoxville, Hotel Manager at Best Western Plus Cedar Bluff Inn, responded to this review
Hello Homwat, We are extremely disappointed to see your comments. This is an unusual incidence and our apologies. We will investigate this with the concerned department. Actions will be taken for the closure of the grievance as well as prevention from repetition. Request your understanding and support. Sincerely, Hotel Manager.
Rating

danielleconroy1983, wrote review 01/05/2020

Ghetto hotel!

Smelled bad, dirty, lazy front desk, beds are hard as a rock, no screen in window and we had our $600 hitch stolen while the lazy front desk person was right by our truck. She had to of seen it happen... more

Owner Response
bestwesternknoxville, Hotel Manager at Best Western Plus Cedar Bluff Inn, responded to this review
Dear Danielle, I am sorry to learn about all the inconvenience you had to endure. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. I have shared your comments with the concerned staff and will be retrained to become serious about guest experiences and services. We will look into this further and we greatly appreciate you taking the time to bring this matter to our attention. Guest satisfaction is our commitment and we hope you will give one more opportunity. Sincerely, Hotel Manager.
Rating

ORIORDANT, wrote review 03/04/2020

ORIORDANT

We stayed here one night. The room was ok and the bed was comfortable. The hotel was clean and the staff we encountered were pleasant. The breakfast area was much too small for the number of guests, ... more

Owner Response
bestwesternknoxville, Hotel Manager at Best Western Plus Cedar Bluff Inn, responded to this review
Dear Guest, Thank you for staying with us at the Best Western Plus Cedar Bluff Inn and your candid review. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. I am absolutely delighted to learn you found the overall stay satisfactory. Guest satisfaction gives us a positive boost to excel our hospitality. Again, thanks for your positive feedback. We look forward to your next visit. Sincerely, Hotel Manager.