Best Western Plus Cecil Field Inn & Suites

525 Chaffee Point Boulevard, Jacksonville, Florida, 32221-4109, United States
based on 247 reviews Trip Advisor Logo
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Best Western Plus Cecil Field Inn & Suites

This beautiful hotel offers convenient access to such top key attractions such as the Jacksonville Equestrian Center, Everbank Field and Jacksonville Landing.

Whether traveling for business or pleasure, the Best Western Plus Cecil Field Inn
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
525 Chaffee Point Boulevard, Jacksonville, Florida, 32221-4109, United States

Reviews of Best Western Plus Cecil Field Inn & Suites

Traveller Overview:
4.0 Rating: 247 reviews
Excellent 39%
Very Good 31%
Average 15%
Poor 10%
Terrible 3%
Rating

adurs0, wrote review 15/07/2021

There are other hotels in the immediate area. Pick one of those.

There are other hotels in the area. Pick one of those. Even for a value priced this is severely lacking in modern appeal and amenities. Decor needs an overhaul desperately. Not tech or business friend... more

Owner Response
Hotel Manager, Other at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, I am very sorry to hear that we could not meet your expectations. On behalf of our entire team, I would like to apologize for the problems you experienced. Our team will resolve these problems as quickly as possible. We shall ensure that you have an awesome stay next time. Looking forward to welcoming you again. Sincerely, Hotel Manager
Rating

pamelarodriguez70, wrote review 05/07/2021

Family Trip

Great location and excellent service. Pool and gym very very nice and breakfast was limited but very accommodating. Housekeeping was polite and exceeded expectations. We enjoyed our stay and will stay... more

Owner Response
Hotel Manager, Other at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to share your lovely feedback with us. We are thrilled that you enjoyed your time spent with us! It´s always a great honor for us to have guests spending a fabulous time. It makes us really pleased that we had a chance to contribute towards turning your stay into a memorable experience. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager
Rating

Betty S, wrote review 29/06/2021

Laughable breakfast

We had stayed here before and been very impressed. The bed was comfortable and the room was quiet. Our disappointment came with the breakfast. The sign says 6 - 9. We arrived at 8:30 and there was ... more

Owner Response
Hotel Manager, Other at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to tell us about your experience. Your valuable comments and suggestions for improvement are important to us. We shall check and take effective actions in those areas. Customer satisfaction is our highest priority. Look forward to welcoming you again. Sincerely, Hotel Manager
Rating

Kerri H, wrote review 28/06/2021

Comfy bed

We arrived VERY late - took a shower, slept for about 4hrs and left before breakfast. All I remember is the bed was very comfortable (or we were extremely tires). We did have to utilize the sofa bed, ... more

Owner Response
Hotel Manager, Other at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. I’m glad we could take care of things for you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all guests. Sincerely, Hotel Manager
Rating

TaraLynn39, wrote review 10/05/2021

Ac

Sent email not happy want a refund not credit. Ac was broke didn't have another room to give us until the next day... that room was hot... had to ask.for sheets for the pull out bed ... they had to lo... more

Owner Response
Hotel Manager, Other at Best Western Plus Cecil Field Inn & Suites, responded to this review
Dear Tara, I have taken note of your comments and have shared these with our team for review. My apologies for the inconveniences howsoever. All required steps are being initiated to ensure that these are resolved to the optimum standards. Despite your disappointment, we hope you will return to stay with us again. Request your understanding and future consideration for visit. Sincerely, Hotel Manager