Best Western Plus Castlerock Inn & Suites

501 SE Walton Boulevard, Bentonville, Arkansas, 72712-6768, United States
based on 547 reviews Trip Advisor Logo
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Best Western Plus Castlerock Inn & Suites

Conveniently situated near many area attractions, corporate locations and places to eat, a restful retreat awaits you at this Bentonville, AR hotel. Feel right at home in the well-appointed, tidy rooms at this Best Western Plus Castlerock Inn & Suit show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
501 SE Walton Boulevard, Bentonville, Arkansas, 72712-6768, United States

Reviews of Best Western Plus Castlerock Inn & Suites

Traveller Overview:
4.5 Rating: 547 reviews
Excellent 62%
Very Good 27%
Average 5%
Poor 2%
Terrible 2%
Rating

MichaelDT501, wrote review 02/03/2021

Very nice hotel, wish it was pet friendly

Our stay at the Castle Rock Best Western was excellent with one snag. They are not pet friendly so my wife stayed home with our two small dogs for this trip. We will be staying at hotels quite a bit i... more

Rating

MyBestFriendBurt, wrote review 24/02/2021

Clean, great beds, guest services professional and kind

This hotel is very clean, well organized, and has excellent beds to sleep in. The Decour in the room is bright and cheery, and the furniture is new and well-kept. The only downside to our stay is the ... more

Rating

stephaniehN4798ZK, wrote review 14/12/2020

Everything went wrong with check in

I presented a $25 rewards certificate upon check in along with a different card from what I had used to book the stay. Victoria gave it back to me almost immediately with my credit card I wanted to u... more

Owner Response
Christina Preston, General Manager at Best Western Plus Castlerock Inn & Suites, responded to this review
We do apologize for your check-in experience as the associate was brand new to the company and is actually no longer with the hotel. We do hope that in your travels you would give Best Western Castlerock another opportunity to make your complete stay an enjoyable one. We appreciate you
Rating

sandraschuster2020, wrote review 26/11/2020

no coffee machine

we have stayed in several hotels during covid and this one was the worst. No coffee machine in the room and the “breakfasts” was a juice cup and a low quality muffin that nobody in my family was darin... more

Rating

JAZ1620, wrote review 13/11/2020

Very Clean and Covid Precautions Taken

We were very pleased when we arrived at this hotel to see that people in lobby were wearing masks and other COVID precautions were being taken. When we arrived in our room, I'd brought Clorox wipes a... more