your about to pay for the view
28/08/2015 Gerry C, Leeds, United Kingdom
We stopped her on the way through the lakes 21/8/15 and the hotel looks great from the outside, We went to our room and our first impression WOW the view of the lake was simply amazing, through a mass... more
We stopped her on the way through the lakes 21/8/15 and the hotel looks great from the outside, We went to our room and our first impression WOW the view of the lake was simply amazing, through a massive picture window, However once you get over the wow factor we soon noticed the general condition and lack of upkeep! the carpet was thread bear and tatty, the tiles on the bathroom floor cracked and loose and decor was very shabby, most noticeably the worn out torn curtains and the carpets as mentioned.
the on site gym was very nice and spotless and friendly staff as in reception to be fair.
We ate our evening meal in the bar out side in the car park area, the food was OK but nothing that cant be found in any 2 for £10 type bars.
setting and grounds great if your wanting to get married.
I feel that the location and spectacular views are seriously let down by the lack of upkeep and the finishing touches that are not massively expensive but would make a big difference to the experience.
we paid £180 per night B&B this is not the price for a shabby hotel but and its a BIG but! the views allow them to get away with it. Oh breakfast was very nice ! less
Ben M, General Manager at BEST WESTERN PLUS Castle Green Hotel In Kendal, responded to this review
I have reported this review to Trip Advisor as the guests cannot have stayed with us at Castle Green.
I can confidently say this as we do not have a Lakeview and we certainly do not have any room with broken/lose floor tiles, ripped curtains, thread bare carpets and shabby décor!!!!!