Me and my boyfriend stayed here over the weekend for a break from work. The hotel was easy to find after leaving the M6, and driving through Kendal town centre. Having parked the car (in a rather tight parking space on a hill), we were greeted by warm staff who were extremely helpful - advising us of the time we had booked our table for in Alexander's Pub - following a courteous phone call to myself the night before to inform us both of the restaurants were getting booked up fast. The room was lovely, incredibly modern, and clean! Bed was incredibly comfortable and the bathroom was lovely. We were able to arrange a massage for the first morning in the spa - this was pricey but worth it! We both came out refreshed. A slight issue with the room was that due to the children's swimming hours starting at 10am, and our room was situated above it, we were awoken by the sound of muffled children's screaming, singing and splashing - annoying but only a minor problem during our stay. The hotel staff couldn't have been any more helpful, we had forgotten various items like make up wipes and toothbrushes, and the hotel was more than happy to hand over what they could, or try to chase up things they couldn't! Our room was rather warm so we rang down to reception and impressively, in less than 5 minutes a member of staff came to our room with an electric fan.
Overall, we had an enjoyable stay, the very few minor problems, such as the noisy swimming pool, or lack of parking (may have been due to a function), were nothing compared to how impressed we were. We will definitely be coming back! less