We were visiting the Lakes for a romantic break for my birthday, we had stayed at this hotel previously, (exactly 5 years ago for my birthday then). The hotel is in a lovely location out of the way with beautiful scenic views. Our check in was quick and efficient and staff were friendly and welcoming.
The room was located at the front of the hotel so we had a nice view. The room was small and compact, the bathroom was a little tight, my partner is 6ft, average build and he took up most of the bathroom. The shower is a little on the small side, two people getting ready is a bit of a struggle so would recommend you take it in turns. However the bathroom had everything required. The room itself was clean and decorated nicely. We had a small a balcony with patio doors opening out onto the balcony which gave a nice touch to the room. There was also a little welcome card in our room on the first night too, another nice touch.
We ate in restaurant on the first evening and were lucky enough to have a table by the window, giving us lovely views of the gardens. The food was nice, I had the pork dish which was tasty and tender and my partner had the fish dish. The fish portion was not a particularly big portion so I would suggest order extra side orders. The restaurants downfall was that we didn't have ANY check backs on the food and only first top up on wine, not one of the waiting staff noticed our wine needed topping up or that we were at one point sat eating with no drinks, (only a little thing but seems to be a downfall in quite a few restaurants) and we had nearly finished our meal before we managed to grab someone's attention to order more drinks.
Breakfast was very good, there was plenty of choice, hot food was nice and freshly cooked. Waiting staff were pleasant and looked after us very well.
Another nice touch was a birthday card and chocolates left in my room on the second day(the day of my birthday) It was nice that staff remembered the next morning that it was my birthday. Great customer service there, staff that go that extra mile even with the small things.
If you're ever visiting the Lake District I would definitely recommend this hotel. I'm sure we will definitely stay here again. less