Best Western Plus Casper Inn & Suites

651 Granite Peak Drive, Casper, Wyoming, 82609, United States
based on 675 reviews Trip Advisor Logo
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Best Western Plus Casper Inn & Suites

Welcome to the Best Western Plus Casper Inn and Suites in Casper Wyoming. Conveniently located off I-25 Exit 182, in the heart of Caspers new development area, next to Mountain View Regional Hospital and where popular restaurants, shopping and entert show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
651 Granite Peak Drive, Casper, Wyoming, 82609, United States

Reviews of Best Western Plus Casper Inn & Suites

Traveller Overview:
4.5 Rating: 675 reviews
Excellent 76%
Very Good 18%
Average 2%
Poor 1%
Terrible 0%
Rating

Linda M, wrote review 15/09/2020

Brand new hotel

The room was very comfortable and clean. The only issue I had was in the mirror placements. I like to leave the door open in the bathroom when getting ready but when you travel with others sharing t... more

Rating

doross69, wrote review 14/09/2020

POOR Corvid-19 protocols

POOR Covid-19 protocols followed. Mandatory face masks NOT ENFORCE 1/2 of the people we encountered did not have masks on. We numerous times had to wait or move away from none wearing mask patrons w... more

Owner Response
Best Western Plus, General Manager at Best Western Plus Casper Inn & Suites, responded to this review
Good Day doross69; I believe we have addressed your concerns multiple times and will take another opportunity. The Best Western PLUS Casper Inn and Suites ensure all employees follow all Local and CDC Guidelines recommendations related to Covid-19; the BWP most recent Inspection by the Natrona County Health Department ( these inspections are conducted quarterly and unannounced) determined no deficiencies in our Hotel, including the Breakfast Service. Please feel free to contact me at your earliest convenience and I will be happy to forward you the Full Report to ensure accurate information is understood in all fairness to our Loyal Best Western and Future Guests. Regarding the use of face masks; it is not mandated in the State of Wyoming; however many businesses including ours, do request all guests, vendors, etc wear.face masks, which are also provided free of charge at our Front Reception Desk upon entering the main lobby. All staff are required and do wear face masks at all times and comply with stringent Quality Assurance and Cleanliness Practices. Erin Roden, General Manager.
Rating

K3703OF, wrote review 12/09/2020

Corona has ruined this place too

We typically stay here and enjoy it, but this time wasn’t as good. The light bulb was burned out it the bathroom which we told them about but they couldn’t really care... we didn’t have enough towels.... more

Owner Response
Best Western Plus, Guest Services / Front Office at Best Western Plus Casper Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. By following these guidelines and cleanliness standards, staff members are not entering occupied rooms at this time. This aids in the safety of all guests and staff by providing proper social distancing and avoiding the possibility of germ spread. Any additional items needed for the room may be obtained by contacting the front desk, they're more than happy to replenish any items you may require. Thank you for sharing your experience.
Rating

annvee1966, wrote review 02/09/2020

Best of travel

The Best Western plus was by far our favorite. Great price, comfortable, and very clean. The beds were awesome. We did a very long road trip and it was pleasure to rest here. The rooms were very taste... more

Rating

bitsmom_tn, wrote review 30/08/2020

Good hotel for the price

We were visiting Yellowstone National Park on vacation and chose this hotel because of the BW reputation and it was between the park and Denver International Airport. The room was big enough and the b... more