Best Western Plus Casper Inn & Suites

651 Granite Peak Drive, Casper, Wyoming, 82609, United States
based on 680 reviews Trip Advisor Logo
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Best Western Plus Casper Inn & Suites

Welcome to the Best Western Plus Casper Inn and Suites in Casper Wyoming. Conveniently located off I-25 Exit 182, in the heart of Caspers new development area, next to Mountain View Regional Hospital and where popular restaurants, shopping and entert show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
651 Granite Peak Drive, Casper, Wyoming, 82609, United States

Reviews of Best Western Plus Casper Inn & Suites

Traveller Overview:
4.5 Rating: 680 reviews
Excellent 76%
Very Good 18%
Average 2%
Poor 1%
Terrible 1%
Rating

RebeccaH4945, wrote review 11/11/2020

Casper Best Western Plus rocks

This was our first hotel stay since the beginning of Covid-19. I was a bit worried about the whole experience since I am a member of the over 60 vintage generation. So I worry about getting sick. Thi... more

Rating

MrsLKF, wrote review 31/10/2020

DON’T STAY HERE!! YOU’LL BE VERY SORRY and get raked over the coals!

The worst place we’ve ever stayed in. 2 young middle school acting desk checkin staff. Ours proceeded to argue with us about bill while guests waited in line in line, so we acquiesced. Pool closed... more

Rating

Review-skiiii, wrote review 21/10/2020

Great as long as you stay only in your room and don't have a cat...and have $500 to spare

At check in there was 1 employee wearing a mask, a box (empty) of masks for guests who had not brought one, a huge jug of hand sanitizer, gloves and a 2nd MASKLESS female employee who was snotting and... more

Owner Response
Best Western Plus, General Manager at Best Western Plus Casper Inn & Suites, responded to this review
Thank you for your review, although some of your comments are a bit confusing. All of our staff are required to and do wear masks. Currently there is no one on our staff that is or has recently been ill, so I am unsure as to who you may be speaking of. All employees who may be feeling unwell are asked to stay home and if they do come to work and are ill, they are sent home. The Best Western PLUS Casper Inn and Suites ensure all employees follow all Local and CDC Guidelines recommendations related to Covid-19. Although we do ask all people entering the hotel to wear a mask, we cannot police each person as there are a variety of reasons as to why a person cannot wear a mask. There is also no requirement for masks to be worn in Wyoming at this time. To address your concerns regarding our pet policy, we do allow dogs into our hotel - we do not allow cats. Not allowing cats has nothing to do with disliking cats or disqualifying them as pets, it is a policy that is in place to ensure we can accommodate guests with severe cat allergies. As for the note on the registration card advising that a fee will be charged for damages to the room, we never assume a guest has damaged a room. If there is damage that warrants a $500.00 fee it is quite significant and there is no doubt as to who was occupying the room at the time the damages occurred. All our rooms are deep cleaned daily, this includes scrubbing the shower. The texture in the bottom of the shower is a requirement to ensure there are safety measures in place to lessen the likelihood that someone may slip and fall in the shower. As with everything we do, we are looking out for the safety and wellbeing of each of our guests. Thank you again for your comments, we wish you all the best in future travels.
Rating

Adeline A, wrote review 08/10/2020

Great choice

This Best Western is a really new one, the rooms were so clean and the bathrooms were at high standards. Everything was comfortable. Close to restaurants and I-25. I recommend it if you’re passing b... more

Rating

Pat M, wrote review 07/10/2020

No Masks Required in Wyoming

Room was immaculate and spacious. Comfortable bed. Good wifi. I would have given higher rating except for the breakfast. Signs asked guests to wear their provided-gloves before serving themselves and ... more