Best Western Plus Cascade Inn & Suites

23525 NE Halsey Street, Troutdale, Oregon, 97060-2814, United States
based on 574 reviews Trip Advisor Logo
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Best Western Plus Cascade Inn & Suites

Recipient of the 2018 TripAdvisor Award for Excellence. This Troutdale, Oregon hotel is situated in the heart of Oregons best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, v show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Cascade Inn & Suites

Traveller Overview:
4.5 Rating: 574 reviews
Excellent 55%
Very Good 29%
Average 9%
Poor 2%
Terrible 3%
Rating

Karatsakashewai, wrote review 01/07/2020

Treat their Guest as Family

Best place to go for a family their staff at the Halsey location go beyond to make your stay feel like your staying with a good family member they go out their way to make sure you have everything you... more

Owner Response
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review
Thank you for the great review. We are so glad you enjoyed staying with us. If there is anything we can do to make your next stay even better, please let us know. Stay safe and healthy.
Rating

tiffanyjeanma, wrote review 31/05/2020

It’s ok

Ants in room, but it’s an ok stay usually. We have stayed here a few times, and it’s normally clean, but this time there were ants all over in our room, and there was also some broken items in the bat... more

Owner Response
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review
We are so sorry to hear there were ants in your room and we do apologize. Thank you for letting us know about it. With the construction & digging going on in the neighborhood we are seeing moisture ants coming in via water pipes. By letting us know about your room we know what area to treat. We definitely want to try to stay on top of this and the information you provided will be given to our regular pest control company. We will also make sure maintenance checks and repairs the bath faucet. We appreciate your business and loyalty and we hope to see you again.
Rating

Margaret R, wrote review 15/03/2020

Very Accomodating

We enjoyed our stay at this location, where they accommodated special requests, and gave us time to get breakfast beyond the regular closing hours. Very kind folks, and comfortable beds. It was our ... more

Rating

205MMM77, wrote review 29/02/2020

Super clean, pool and excellent breakfast.

This is our second annual stay here. Visiting family nearby. And this year even more family in town took advantage of this great local hotel. Nice staff. Super clean rooms and common area. Indoor pool... more

Owner Response
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review
Thank you for your business and the great review. We are so happy you enjoy our hotel and return each year. We look forward to seeing you again.
Rating

Oldpioneer420, wrote review 22/02/2020

Clean and Friendly

Check in was a breeze, room very clean , beds super comfortable, easy access to elevator, staff super friendly, easy access to freeway, will book a room next time in Portland. Highly recommend to othe... more

Owner Response
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review
Thank you for the great review. We value your business and your opinion. We are so happy you enjoyed your stay and we look forward to seeing you again.