Best Western Plus Cascade Inn & Suites

23525 NE Halsey Street, Troutdale, Oregon, 97060-2814, United States
based on 571 reviews Trip Advisor Logo
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Best Western Plus Cascade Inn & Suites

Recipient of the 2018 TripAdvisor Award for Excellence. This Troutdale, Oregon hotel is situated in the heart of Oregons best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, v show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Cascade Inn & Suites

Traveller Overview:
4.5 Rating: 571 reviews
Excellent 56%
Very Good 29%
Average 9%
Poor 2%
Terrible 3%
Rating

Margaret R, wrote review 15/03/2020

Very Accomodating

We enjoyed our stay at this location, where they accommodated special requests, and gave us time to get breakfast beyond the regular closing hours. Very kind folks, and comfortable beds. It was our ... more

Rating

205MMM77, wrote review 29/02/2020

Super clean, pool and excellent breakfast.

This is our second annual stay here. Visiting family nearby. And this year even more family in town took advantage of this great local hotel. Nice staff. Super clean rooms and common area. Indoor pool... more

Owner Response
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review
Thank you for your business and the great review. We are so happy you enjoy our hotel and return each year. We look forward to seeing you again.
Rating

Oldpioneer420, wrote review 22/02/2020

Clean and Friendly

Check in was a breeze, room very clean , beds super comfortable, easy access to elevator, staff super friendly, easy access to freeway, will book a room next time in Portland. Highly recommend to othe... more

Owner Response
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review
Thank you for the great review. We value your business and your opinion. We are so happy you enjoyed your stay and we look forward to seeing you again.
Rating

T7928PXscottw, wrote review 27/01/2020

Move on.... Looks like a Motel 8

I am thinking this is cheap cleaned up Motel 8... Not clean, cheap looking, and in general not clean.. Hotel front desk staff was confused, not friendly, and not in a hurry to help (I was the only on... more

Owner Response
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review
Thank you for staying with us and letting us know about your stay. We are surprised by your comments, as our cleanliness rating is very high. You did mention you were accustomed to high end hotels at check in, and we are a mid-scale hotel so maybe you had different expectations and we are sorry we did not meet those but we do appreciate you trying our hotel and wish you the very best. Thank you again,
Rating

shelleyled, wrote review 14/01/2020

Pleasant Stay

Property was well-kept, staff was friendly and professional. Breakfast attendant was personable and attentive, keeping items well-stocked. Breakfast was better than most, good variety of items. Lov... more

Owner Response
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review
Thank you for staying with us and writing a review. We appreciate your business and we are glad you enjoyed your stay. Letting us know about your stay helps us to know where we need to make improvements and also what we are doing right. We hope to see you again soon.