Best Western Plus Carrollton Hotel

104 S Cottage Hill Road, Carrollton, Georgia, 30117-6952, United States
based on 122 reviews Trip Advisor Logo
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Best Western Plus Carrollton Hotel

The Best Western Plus Carrollton Hotel is located close to the University of West Georgia, City of Carrollton Parks & Recreation Sports Fields, Southwire Power - Yates Plant and the Georgia Power - Wansley Plant. We are a 100 non-smoking facility wi show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
104 S Cottage Hill Road, Carrollton, Georgia, 30117-6952, United States

Reviews of Best Western Plus Carrollton Hotel

Traveller Overview:
3.0 Rating: 122 reviews
Excellent 26%
Very Good 18%
Average 22%
Poor 15%
Terrible 18%
Rating

tjwalden1, wrote review 24/05/2021

Best Western review

Unfortunately, my stay at the BW in Carrollton, GA was not good. I requested adjoining rooms for two nights. I explained that my group would be late arrival and needed to be sure that the adjoining ro... more

Rating

WilliamB5848, wrote review 14/04/2021

Hotel was OK but service was the pits

No towels in the bathroom, no breakfast available the next morning, no TV channel guide available. Generally terrible customer service. Check-in staff was absent when we arrived at 6:00 PM, and we had... more

Rating

527ajm, wrote review 06/04/2021

Looks more like a rinkity motel than a Best Western

Dirty carpet. Mildew smell. Front desk staff was nice though. Room was gross. Carpet needed vacuumed, hair in tub and sink. Couldn’t see out window because of smudged fingerprints. They changed our ro... more

Rating

the5thmovement, wrote review 25/03/2021

Not a safe place to stay

The hotel is basically a crack house and the staff definitely knows and allows it. I'm honestly in disbelief this is under The Best Western name. I've had some poor experiences here and there at hotel... more

Rating

buffie2021, wrote review 16/03/2021

AWFUL STAY

Bad vibe once arrived at hotel rep at front desk was on cell, kids were talking and being disrespectful like the rep MARIJUANA SMELL, TOILET NOT WORKING, TV NOT WORKING..MOVED TO ANOTHER ROOM STEEL ... more

Owner Response
Jermaine Simmons, General Manager at Best Western Plus Carrollton Hotel, responded to this review
On behalf of the management and everyone who works at Best Western Plus, I would like to apologize to you for the inconvenience and bad service that you received during your stay at our hotel. We can assure you that this is not the way we wish our guests to feel. I hope you can forgive this inconvenience and not let it stop you from staying with us in the future. I am sorry that the service did not live up to your standards. I will make every effort to address this issue in order to make sure that it does not happen again for you or other guests.