Best Western Plus Carriage Inn

5525 Sepulveda Boulevard, Sherman Oaks, California, 91411-3438, United States
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Best Western Plus Carriage Inn

Experience casual elegance at this Sherman Oaks, California hotel featuring easy freeway access and close proximity to area attractions including the sandy beaches of southern California.

The Best Western Plus Carriage Inn is located in the
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Carriage Inn

Traveller Overview:
4.0 Rating: 1387 reviews
Excellent 36%
Very Good 36%
Average 16%
Poor 6%
Terrible 4%

551debbier, wrote review 03/12/2019

great location

easy access on and off freeway, large room with good lighting and tabletop space, large bathroom with enclosed sink and separate vanity area with another sink, plenty of free parking, restaurant next... more


Departure32416513783, wrote review 01/12/2019

Service Dog/Marijuana

Our family spent one night at the property. We were charged $25 for our service dog which was not expected. Also a guest was smoking marijuana right outside of our room. I understand marijuana is lega... more


Meander746792, wrote review 25/11/2019

Softball Tournament

Our softball team stayed for a few days while we were playing in a tournament for our daughter’s softball tournament. Our stay was good and the rooms were ok. The rooms were on the small side and the ... more


J W, wrote review 17/11/2019

Nice staff but could use some improvements

Depending on what you need, this can be a good location. The staff was nice, there is a Dennys onsite, which is handy. But the towels are not soft and fluffy. They have a basket weave on the ends whic... more


hawaiin2016, wrote review 16/11/2019

Turning into hooker.. drug hangout

Witnessed alot of what appeared to be hooker activity . Non smoking hotel yet pot filled the air. No breakfast they refer you to denny's next door. Room was ok except housekeeping walk in without kno... more

Owner Response
Eric Y, General Manager at Best Western Plus Carriage Inn, responded to this review
Dear Hawaiin2016, Thank you for your feedback. We apologize for the inconvenience of other guest smoking around the property. We are non-smoking hotel and we will closely monitor to keep it that way. As for housekeeping, we will ensure they are reminded to properly knock. Please call me at any time to discuss further. We hope you are able to stay with us in the future .