Best Western Plus Carousel Inn & Suites

With Hurricane Florence bearing down on North Carolina, I decided I needed to get home so my wife would not have to ride out the storm by herself. So I left the house in Colorado and headed East. I was planning on making it further the first night but was getting tired so I stopped here. The night clerk could have used a little more personality, but he was pleasant enough and got me checked in quickly. The room and bathroom were clean and the towels were fluffy and not worn out. The bed slept well. Breakfast was I have come to expect from Best Western: very good. Scrambled eggs and sausage were on the buffet along with a verity of cereals and a waffle maker. Check out was quick and I was on my way again. less

Overall, very nice. Check in was easy and the staff was friendly. Even though the breakfast room is noisy when full of people, I feel the offerings are better than most hotel breakfasts. The furnishings are updated and well kept. Nice, quiet location on the edge of town. The floor (ceiling) of the room above us squeaked when the people above us walked around. less

Everything about our stay was first rate. Cleanliness, breakfast, room amenities included TV, AC, fridge, microwave. Nice mattresses, bedding, business room, exercise room. Friendly and helpful staff. Why don't nice modern hotels have towel racks? They encourage us to be 'green" and reuse our towels, but don't give us a convenient place to hang our used towels. Seems hypocritical to me. less

This is one of the better Best Western's I've stayed in over the past 4 years. The 2-queen room was spacious. There was room to walk around and the bathroom was also of good size. The staff were very friendly. The breakfast was very good, This has been the only Best Western that had a "chef" making a personalized omelet. You select what you want in the omelet and the chef made it. A couple negatives were that the mini-fridge did not have a freezer section in which to put gel packs to refreeze after a long trip. This is a concern if you need to keep medications cold. The other area of concern was the bottles of shampoo and conditioner. The bottles are difficult to get the liquid out of and it takes some squeezing the bottles to get the shampoo and conditioner out. This may not be a problem for a younger person but older folks may experience some frustration with the bottles. Overall, a very stay and very nice rooms. less

Great hotel with great staff!! The front desk staff go above and beyond for you and are very friendly. The breakfast is freshly cooked in front of you and was very good! The cleaning ladies were so sweet and very helpful too. They have a very nice pet area that you feel very safe taking the dogs out in. I highly suggest this hotel!!! less