Best Western Plus Carousel Inn & Suites

First all the smell of the place when you walked in smelled like a cattle lot. I grew up on a farm and I recognized the smell. Clerk was more than nice but could not help the odor. Light bulb in room was burned out which should have been checked by maid and changed. There were no towel racks on which to hang towels, no body lotion or laundry bag. I am with the person who said AAA has never checked this hotel out nor have the people who rate this a Best Western Plus. less

We booked a stay here for one night on May 28,2021 through our AAA membership as a Triple Diamond hotel. Am not sure they have ever been there or how they rate? When we arrived the area smelled like a stockyard and all who were checking in were holding their noses.(should have taken the hint to leave)The canine population staying there was like staying in a an animal shelter with barking all night long. The walls are so paper thin you could hear what seemed like every male in the place "making bubbles" all night even while trying to sleep The refrigerator did not work and neither did the shower or tub drain. We have definitely decided to NEVER stay at this "Worst Western' again. less

1st thing is we always try to stay at the Best Western chain because of the quality and this one didn't disappoint...but...the ac in our room drove us nuts!! We like it cold at night and at 65°, the ac would stop working and we had to get up, turn it off and restart. It would get really stuffy and thus every hour throughout the night we'd wake up. Thus, not getting a good night's sleep. Jennifer was at the front desk when we checked in and was such a pleasure hearing her Texas accent. Breakfast was good and boy did the staff follow extremely high Covid guidelines when it came to eating. We honestly thought it was overly ridiculous and hated that part especially since we're all fully vaccinated and from Oklahoma which doesn't have as near these rules. less

-12 wind chill and we checked in late, but the room was nice and warm, quiet, internet worked great, not much more i need to add, other than fluff because you want a minimum of 200 characters. so, im almost there less

This hotel offered a great room with lots of space. The bed was comfortable and the room was quiet. It had a microwave and fridge as well. I would have given it 5 stars but the shower did not work right and it was difficult to get it dialed in so that there was enough hot water. I’m giving them a pass on their Covid safe bagged breakfast to go. As others have said it was a danish, Sunny D, and green banana. They could have just saved that and charged me less for the room. The front desk staff were good. I would stay here again. less