Best Western Plus Carlton Suites

140 State Farm Pkwy, Birmingham, Alabama, 35209-7186, United States
based on 1031 reviews Trip Advisor Logo
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Best Western Plus Carlton Suites

Ensuring the health and safety of our guests has never been more important given the current situation. Therefore, we have closed indoor heated pool & fitness center until further notice.

Welcome to the Best Western Plus Carlton Suites where
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
140 State Farm Pkwy, Birmingham, Alabama, 35209-7186, United States

Reviews of Best Western Plus Carlton Suites

Traveller Overview:
4.5 Rating: 1031 reviews
Excellent 61%
Very Good 22%
Average 8%
Poor 4%
Terrible 4%
Rating

letoriap2, wrote review 14/08/2020

Decent hotel

Staff friendly for the most part hotel was clean....sanitizing station available....room was decent. I would definitely look into stay here again if I had to...the location was great alot of stores an... more

Rating

Jeff C, wrote review 12/08/2020

great night

in town to drop of son for collage. Great nights sleep, quiet, clean and friendly. Only bad thing was no hot breakfast cause of the stupid virus so it isnt their fault. Will stay here anytime i am vis... more

Rating

malloryr269, wrote review 16/07/2020

Do not.

I checked out hours after checking in and he didn’t even ask why and I’m not the type to ask for a refund. Simply checked out because not clean, it smells, and very outdated. The lobby is nice. But no... more

Owner Response
Montu Patel, General Manager at Best Western Plus Carlton Suites, responded to this review
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Birmingham.
Rating

cpeerally, wrote review 07/07/2020

Extremely Clean

Room was super clean; wife wiped the floor so we could sanitize and the cloth was surprisingly still nice and white. Wood laminate floors were nice also, no gross carpets. Air worked, beds were com... more

Owner Response
Montu Patel, General Manager at Best Western Plus Carlton Suites, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
Rating

Terry W, wrote review 23/03/2020

You can do better

Had a king suite with two beds. The A/C unit was not adequate for this size room. It worked, but took 4 hours to cool the place down. One TV would not work and the other's remote did not not work. ... more

Owner Response
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Birmingham.