19/05/2019 mtdiablo-bike, Oakland, California
Honestly, I booked this hotel because we needed a place in Capitola and I remembered I had BW points I could use. It looked fine from the website, booked 2 rooms and I barely gave it another thought.... more
Honestly, I booked this hotel because we needed a place in Capitola and I remembered I had BW points I could use. It looked fine from the website, booked 2 rooms and I barely gave it another thought.
We were traveling to Santa Barbara by bicycle, so as we wound our way up the hill, wondering if we were going the right way, I wasn't sure how this would go.
We LOVED this place. The ladies at the front desk could not have been nicer. She told me they upgraded our rooms to suites. Sweet!! They had an elevator that our loaded bicycled fit in easily. The decor was perfect for the seaside area - turquoise and white and artwork that depicted local events. The whole ambiance was inviting.
Our rooms were beautiful and big - even with a fireplace! (The pilot light in the fireplace made the room a bit warm for me, even on a cool foggy day, so one of the maintenance guys turned it off. For my friends, it made the room temp just right.) The beds were heaven with plenty of pillows of different softness.
We decided to go to Whole Foods, just steps away, bought food for dinner and picnic in our room. Had the weather been warmer, we would have gone down the tables with umbrellas near the pool and had our picnic there - but with our suites, our room was perfect for that.
It is a relatively short walk down to the water and the center of Capitola from the hotel. My friends went out for a lovely evening stroll after our picnic.
Breakfast was delicious, and early (6:30) if we needed to get on the road. The scrambled eggs were hot, not over-cooked and frequently replaced. Great variety of food. Granted, we were cycling and food - breakfast especially - is a big deal. But this was especially nice. A wonderful experience all around. less
Stephanie V, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this review
Thank you for being our guest! We are so happy to hear that you thoroughly enjoyed your stay with us and what our property has to offer, in regards to staffing, room size, breakfast set up and our location. We hope that you decide to come back to Capitola soon!