Best Western Plus Capitola By-the-Sea Inn & Suites

1435 41ST AVE, Capitola, California, 95010-2912, United States
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Best Western Plus Capitola By-the-Sea Inn & Suites

For health and safety reasons the breakfast room is closed. Grab and Go breakfast bags are available at the front desk. The fitness center is closed until further notice.

Centrally located in Capitola, this award-winning central California h show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1435 41ST AVE, Capitola, California, 95010-2912, United States

Reviews of Best Western Plus Capitola By-the-Sea Inn & Suites

Traveller Overview:
4.5 Rating: 844 reviews
Excellent 64%
Very Good 26%
Average 6%
Poor 1%
Terrible 1%
Rating

luccaeyes, wrote review 05/08/2020

Top Hotel in Santa Cruz County

Quiet, most comfortable, excellent customer service, nicest rooms (after Seascape Resort in Aptos) -- and close to beach and hip/trendy end of 41st Avenue. Even during COVID-19, they made my stay com... more

Rating

MDM41482, wrote review 27/07/2020

Great hotel

We had a wonderful vacation, and our hotel helped make it great. Very clean. And all staff was extremely friendly. Specially the front desk help. We will definitely be staying here again. I suggest ge... more

Rating

kristincheatham4, wrote review 20/07/2020

Poor quality and conditions

Our toilet was clogged. I called the front desk when we woke up at 730 am. I was told I could come grab a plunger as maintenance would not be there til 10 am. I was travelling by myself with two yo... more

Rating

mmat692020, wrote review 18/07/2020

Great Customer Service

I arrived a little earlier than the standard Check-In hour and was allowed to Check-In early. Staff was great! Great customer service at this location. Grounds looked clean. Room looked clean, though ... more

Owner Response
Stephanie Valdez, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this review
Thank you for staying with us! We are so happy to hear that you were mostly satisfied with your stay, although there was sand and pebbles on you couch. We hope that you give us another chance, and decide to stay with us again, the next time that you are in Capitola!
Rating

lfletcher522, wrote review 07/07/2020

Peaceful

Easy check in and friendly staff. The lobby was very inviting and our room was easy to find. Our room was wonderful so beach like and I loved the fireplace which I used every night. The beach and a l... more

Owner Response
Stephanie Valdez, General Manager at Best Western Plus Capitola By-The-Sea Inn & Suites, responded to this review
Thank you for your wonderful review! We are happy to hear that you were satisfied with our check in process, our decor and our location in regards to your favorite places. We look forward to seeing you on your next visit!