Best Western Plus Capital Inn

1937 Christy Drive, Jefferson City, Missouri, 65101-2202, United States
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Best Western Plus Capital Inn

Discover the award winning, AAA 3 Diamond rated, 100 non-smoking hotel. The Tuscan themed all suite style Best Western Plus Capital Inn invites guests to relax in the spacious breakfast room and enjoy a free hot breakfast with scrambled eggs, sausage show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1937 Christy Drive, Jefferson City, Missouri, 65101-2202, United States

Reviews of Best Western Plus Capital Inn

Traveller Overview:
4.5 Rating: 644 reviews
Excellent 78%
Very Good 18%
Average 2%
Poor 1%
Terrible 0%
Rating

troxminer1, wrote review 21/09/2020

Best Western stay

Mia at the front desk was magnificent...even helped with maps, extra towels, directions, etc. They should give her a raise!! Room was really nice, but neighbors were a bit noisy in the middle of the ... more

Rating

f9saunders, wrote review 12/09/2020

Always a great experience

Easy to find, checkin was friendly and efficient, room comfortable, clean and lots of space to relax. Breakfast was great including a wide range of choices and clean, well presented breakfast room wit... more

Rating

Jennifer Q, wrote review 29/08/2020

Great Hotel

Hotel was very nice and clean. The beds were so comfortable and the breakfast definitely hit the spot. They had a wide variety of things to choose from. They aren't far from any of the things we had p... more

Rating

tinastockman, wrote review 01/07/2020

A pleasant experience

The outside of the hotel is very modern. It didn't stand out in the location, but was pleasant and you didn't have to guess where to enter. Once inside, the reception area was well laid out and clea... more

Rating

Psmhlynch, wrote review 22/06/2020

Clean hotel, poor service, uncomfortable beds

The hotel was clean and updated. Breakfast was your typical continental hotel breakfast. The evening of our 2nd day, when we asked for more washcloths, the staff informed us that they were out of cl... more

Owner Response
Tourist48504116924, General Manager at Best Western Plus Capital Inn, responded to this review
Dear Sara, I want to apologize for the problems you had during your stay. I have talked to all parties involved and implemented changes so that this shouldn't happen to another guest. We are a team here and as a team we are all at fault. As for the mattresses, they are new mattresses we just got in October 2019. I am having maintenance check the frame and make sure the mattress is setting properly. We would like to invite you back and visit us again so that can show you our superior customer service. Please let me know if there is anything I can help you with. Sincerely, Mary Property Manager