Very nice hotel, great location
12/03/2017 toes49, Sturgeon Bay, Wisconsin
I stayed at this hotel for a conference and our meeting room was in Banquet #1. The noise from the bar down the hallway was so loud we couldn't hear the speaker, and it started at 2:30 in the afternoo... more
I stayed at this hotel for a conference and our meeting room was in Banquet #1. The noise from the bar down the hallway was so loud we couldn't hear the speaker, and it started at 2:30 in the afternoon and went on until late. The hotel otherwise was very nice, clean, nicely appointed, very friendly & considerate staff. Jim at the front desk was very helpful - I'd left my purse in my room after checking out & he immediately & without hesitation took me back to the room to find it. Just a word to the wise, though, if you're considering having a conference there - find out what the bar had planned first, because it's loud.
Also, there's free underground parking, which is a real plus in the Midwest, but if you have a large vehicle, it's a tight squeeze.
Nikkita P, Front Office Manager at BEST WESTERN PLUS Campus Inn, responded to this review
Dear Past Guest,
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will be sure to pass along your experience with the bar music during your event. The events coordinator that books the banquet rooms for events such as yours works with the restaurant and we are surprised no one was asked in the restuarant and bar to turn down the music for your conference. Front desk staff can always attempt to pass on such information so if visiting again please check and see if we can do what we can to help also. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Management & Staff
Best Western Plus Campus Inn