Best Western Plus Campus Inn

100 Spring Street, River Falls, Wisconsin, 54022-2467, United States
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Best Western Plus Campus Inn

Hotels by the university cater to academics, but at our River Falls hotel we set the bar high by combining quality accommodations with the best service in town. Are you looking for hotels near the River Falls River or a property convenient to shoppin show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
100 Spring Street, River Falls, Wisconsin, 54022-2467, United States

Reviews of Best Western Plus Campus Inn

Traveller Overview:
4.5 Rating: 320 reviews
Excellent 61%
Very Good 21%
Average 6%
Poor 6%
Terrible 4%
Rating

StefSkiendz, wrote review 16/08/2021

Best Hospitality

We were absolutely blown away by the hospitality the staff showed us. I made a mistake in booking the room, but they went above and beyond to make sure we had a room and were comfortable. HIGHLY reco... more

Rating

S9232HJdebbiem, wrote review 25/07/2021

Closed Captioning issue for hearing disabled.

I am hearing impaired and need closed captioning to watch tv. They do not have CCs and I was told that TV is an amenity they don’t need to provide so pretty much tough luck. I will definitely be check... more

Owner Response
Sylwia Oak, General Manager at Best Western Plus Campus Inn, responded to this review
Once again, I am very sorry to hear that one of our staff members spoke to you like this. I am unsure as why the CC wasn't working, but I will make sure this gets looked at so you can be accommodated during any future stays. I do very much apologize for the problems that arose during your stay. If there is anything at all that I can do going forward, please do not hesitate to reach out. I hope you change your mind and give us another chance in the future. Safe travels along your road trip, Anna Moen Front Desk Supervisor
Rating

LoveMyFamily6, wrote review 15/07/2021

Very Nice

Very nice property. Clean, clean, clean! Nicely decorated. Comfortable room, nice big bathroom. Very comfy bed and linens. Friendly, helpful staff. Located right downtown, easy to walk to shops r... more

Owner Response
Sylwia Oak, General Manager at Best Western Plus Campus Inn, responded to this review
Thank you for taking the time to share your recent experience. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to share your feedback. We appreciate your loyalty to our brand.
Rating

sherribrenner, wrote review 13/04/2021

Dissatisfied

Guests do not have parking availability when the restaurant or party is busy. Noisy rooms. Inaccurate billing, then no response when hotel was made aware of the error. For the price this hotel char... more

Owner Response
Sylwia Oak, General Manager at Best Western Plus Campus Inn, responded to this review
Thank you for taking the time to share feedback regarding your recent stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (715) 425-1045.
Rating

W6636DMjuliam, wrote review 24/01/2021

Full Belly

The one and only reason I’m writing a review is to give a BIG shout out to Shiela in food service. The entire hotel was full of multiple hockey teams for a weekend tournament. Shiela, completely solo... more

Owner Response
Sylwia Oak, General Manager at Best Western Plus Campus Inn, responded to this review
Thank you for taking the time to share your recent experience. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to share your feedback. We appreciate your loyalty to our brand.